Be a part of a game-changing team.
We are searching for a Senior Analyst to be responsible for monitoring, measuring, and improving the health and performance of our CRM Marketing. Through cross-functional collaboration and inventive metrics building, you will enable teams across our organization to make smarter, better, and faster decisions. Sound good to you? Join us.
What youll do as a Senior Analyst, CRM Analytics:
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Work with a small team of CRM analysts responsible for monitoring business and customer performance for our various product verticals. Example areas include CRM campaign performance, new vertical and state launch planning, high-value customer analysis, state and sports trends, and competitive analysis.
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Design and execute against a testing agenda to advance our overall CRM strategy.
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Partner with operations, engineering, and data science teams to scale and automate core CRM functions.
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Work closely with our CRM operations teams to identify areas of opportunity, align on key performance indicators, and measure performance.
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Build and maintain a reporting suite to support critical initiatives.
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Create high-quality presentations to communicate with key stakeholders across the business effectively.
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Work cross-functionally across operations, promotions, product, and VIP to analyze customer behavior.
What youll bring:
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2+ years of business analytics or data science experience, ideally at a B2C company.
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Expertise with Python, R, or other statistical programming languages.
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Model building experience.
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Ability to take complicated problems and build simple frameworks.
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Comfortable presenting complicated data views to cross-functional audiences and senior leadership.
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Strong experience with SQL and data visualization tools (i.e. Tableau)
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Knowledge of statistics and hypotheses testing.
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Bachelors degree or equivalent in Mathematics, Statistics, Computer Science, Business Analytics, or another relevant discipline.
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