: Scrum Master, Salesforce Delivery Manager
500 Rutherford Ave, Suite 201
Boston, MA 02129

Employee Testimonials

Video

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil. http://www.indigoag.com/

The Senior Salesforce Delivery Manager is an inward-facing organizer and facilitator who will own and drive the delivery of CRM-related system enhancements and solutions. In this role, you will be responsible for planning and facilitating daily stand-ups, sprints, backlog grooming, and cross-functional collaborations to meet the companys strategic CRM objectives.

The Senior Salesforce Delivery Manager will be responsible for implementing and driving the Agile Software Development framework throughout the organization for CRM solution delivery. This hands-on role requires strong cross-functional leadership, organization, communication & stakeholder management skills.

Responsibilities:

  • Collaborate closely with Salesforce.com Product Management in grooming the backlog and performing sprint planning
  • Develop Agile framework for Salesforce.com Service Delivery
  • Own delivery of CRM-related enhancements; identify roadblocks and find ways to remove/work around them
  • Maintain full ownership of communication around CRM initiatives; provide effective cross-functional communication to both technology & business stakeholders
  • Drive complete JIRA adoption within CRM team as source of truth for project/initiative updates, roadmaps, business requirements, etc.
  • Successfully hire and manage the CRM delivery team; actively support career development

Competencies:

  • Strong customer-focused mindset
  • Excellent cross-functional leadership skills; able to influence stakeholders and lead discussions
  • Able to bring structure and organization to loosely defined requirements & processes
  • Strong multi-tasking skills
  • Self-motivated, solution-oriented thinker; hungry to do whatever it takes to deliver business solutions
  • Excellent communication and listening skills
  • Highly flexible team player willing to go above and beyond expectations
  • High-energy, results-driven performer who thrives in fast-paced, dynamic environments

Qualifications:

  • 8+ years IT experience leading cross-functional teams to deliver projects in Agile environment
    • Proven experience using JIRA to manage enhancement backlog, initiative roadmaps & general Agile processes
    • Proven experience optimizing delivery velocity through effective distribution and assignment of tasks
    • Strong familiarity with Release Management best practices and processes
  • Proven experience as Scrum Master
    • Certified Scrum Master (CSM) required
  • Experience growing and managing teams of 8+ members
  • 3+ years experience delivering on the Salesforce.com platform
    • Salesforce Administration or Development certification preferred
Full-time

Employee Testimonials

Kelsey Steinbeck
Director, DevOps

"Working at Indigo allows me to make a positive impact on our Planet while also being part of industry disruption and innovation. I get to combine personal goals of doing positive things in the World while still getting to work on innovative technologies and solutions. It really can’t be beat!"

Daniel Glasgow
Software Engineer

"What drew me to Indigo was the opportunity for growth. Not just personal growth, although that’s appealing too, but the growth of the whole product. There are a million paths to pursue and we’re not penned in by existing structure."

Cassandra Ball
Cassandra Ball
Sr. Research Associate

"I love the lab culture of Indigo. It's great being surrounded by both hard-working and fun-loving people. Most of our experiments are challenging and having the support of coworkers throughout the day really makes it fun for me."

Trudi Baker
Trudi Baker
Senior Manager

"From the early days when the whole company consisted of less than 20 people, I remember EVERYONE would gather for lively brainstorming sessions, the founder of the company, bench scientists, data scientists, lab techs, an attorney - everyone participated and listened and learned from each other's experiences and opinions. Today Indigo is much larger, but this spirit of open communication and collaboration is still strong. We collaborate through our everyday work, through software like our online innovation exchange where we bounce ideas off each other, and through "hands-on" brainstorming sessions where we learn a new assay and some of the points which are most challenging and can share ideas about how to make it more efficient."

Lisa Hoopes
Sr. Software Product Manager

"I'm psyched to be building products that will help Growers sustainably feed the planet and put healthy food on people's plates. Working alongside genuine, kind, smart individuals I get the chance to combine my passion for health, nutrition and technology every day... and that's awesome."

Rachel Raymond
COO, North America

"I've spent my whole career in agriculture and always have been interested in the way technology can change farmers' lives. For US farmers, better technology might mean more profitability and the chance to keep the farm in the family for another generation. For farmers in many places in the world, like Central America or Southeast Asia, technology can mean the opportunity to send the next generation to school rather than keeping them home to help on the farm. We all count on farmers to be there for us, and bringing technology to the market that can make their lives easier is the most rewarding facet of Indigo's mission and my role within it."

Eda Reinot
VP, Regulatory

I find the most rewarding part of my job at Indigo is the opportunity to work with colleagues who have extraordinary talent and passion for what we are trying to accomplish as a company.