: Sales Operations Analyst

Rapid7 is looking to add a Sales Operations Analyst to our growing organization. We are looking for an experienced individual with a strong systems mindset, analytical skills and entrepreneurial attitude to lead sales operations efforts within Rapid7s global Sales Organization. The position will report to the Director of North America Sales Operations and be involved with providing analytical support and insights to the Sales Organization by leveraging SFDC, DOMO and other technologies.

As a Sales Operations Analyst, youll play a pivotal role in supporting the analytics, data streams and KPIs that support our sellers in their day-to-day efforts and attainment. This role will also have a key responsibility in analyzing and identifying trends in the business while making supporting recommendations on ways to improve the productivity and scale of the Go To Market Organization. Each of these responsibilities is critical to Rapid7's success and involves working closely with key stakeholders within Rapid7 while leading projects. The ideal candidate will effectively collaborate with stakeholders in Sales, IT, Business Intelligence, Marketing, Finance and People Strategy to help the Sales Organization achieve its annual goals. This role requires a mixture of business acumen and technical expertise, executive presence, and the ability to build strong partnerships with business partners. Success in the role will require a self-starter with strong initiative and a passion for collaborating with others to solve problems.

In this role you will:

  • Collaborate cross-functionally, adding value to the sales organization to increase impact

  • Drive improvement of business processes, leveraging the SFDC & Domo platforms to drive growth and scale

  • Create customized, intricate dashboards and automated reporting tools related to performance metrics, bookings, forecasts, attainment etc.

  • Develop proactive analyses, rooted in SFDC & Domo data, that provide actionable insights

  • Partner with IT teams to develop new capabilities in Salesforce & Domo and train sales to use these capabilities

  • Organize data to ensure we are getting the maximum value out of the tool while meeting users needs

  • Assist with key sales planning activities during planning and budgeting cycle

  • Ad-hoc analysis as required to aid management decision making

In return you will bring:

  • 3+ years of direct experience in Sales Operations or as a Sales Analyst (or comparable role), preferably at a high-tech or software company

  • 1+ years of Salesforce.com experience; Salesforce certification or Lightning experience a plus

  • Microsoft Office experience, advanced Microsoft Excel experience preferred

  • Experience with G-Suite (Drive, Docs, Sheets, Slides, Gmail)

  • Experience with DOMO or Tableau a plus

  • Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner

  • In-depth understanding of sales processes and systems, i.e. sales cycles, account, territory, opportunity, pipeline management

  • Experience working in a high-growth, performance and deadline driven environment

  • Results oriented, attention to detail, ability to prioritize multiple objectives and projects

  • Ability to manage own workload, work efficiently, and meet deadlines

  • Successful track record of working at all levels of management and sales teams

  • Excellent interpersonal, verbal, and written and communication skills required

  • Strong commitment to working as part of a team

  • Good work ethic, desire to learn and be challenged, self-driven and motivated

  • BA/BS degree in business or related field

Full-time

Employee Testimonials

James Green
Senior Director, Software Engineering

"My favorite memory of being a 'Moose' is our first ever company-wide hackathon in Cambridge. After a fun–filled week for the company kick-off, we still managed to deliver, through the night, on some amazing ideas."

Brett Garofalo
Manager, Mid-Market Sales

"I am not a natural–born salesperson or leader. Rapid7 gave me the mentorship opportunities and leeway to develop those skillsets. Having the support of my management allowed me to take risks and learn from mistakes instead of being tentative and afraid to put myself out there."

Aniket Menon Rapid7
Aniket Menon
Director, Product Management

"I love the infectious energy and fast–paced nature of the job. Unrelenting progress towards becoming the #1 company in Cyber Security. The sheer number of Products and Services we have launched in the last two years is a staggering achievement."

Dennis Nahas Rapid7
Dennis Nahas
Manager of Engineering, IT Devops

"The most fulfilling moments are seeing our products name dropped in the security press, knowing we all contributed to that."

Chris Wallace Rapid7
Chris Wallace
Director, People Strategy

"It's pretty cool to look around the room and know that I played a part in making all of that happen, and that I hopefully helped those people move into a role that they find really rewarding and exciting. Especially in a company where they in turn can have a big impact and take their careers to the next level. The fact that they are all good people, and that we all manage to have a bit of fun in the process, helps too."

Roy Hodgman Rapid7
Roy Hodgman
Manager, Data Scientist

"I feel that [our core value for] continuous learning best represents me because it's been essential to my career here. There are no shortage of tools and techniques that can be applied to the projects I work on, and despite what I think I might know about the problem at hand, more often than not there are new and novel ways to approach it."