6 River Systems (6RS) is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and our solutions power winning warehouses of the future. Were revolutionizing warehouse automation with collaborative mobile robots driven by cloud-based software.
As a Software Reliability Engineer, you will maximize up-time of autonomous mobile robots and cloud-based software to power faster fulfillment. In this remote position, you will:
- Build Tools to proactively identify emerging issues by monitoring fleets of collaborative robots
- Troubleshoot mission critical escalations in real time to ensure reliability for our customers
- Address Issues using information from databases, logs, and robot movement data
- Partner with DevOps and Software Engineering teams to ensure reliability and performance of our systems
- Share Knowledge by creating and maintaining internal documentation
- Mentor Team Members on troubleshooting techniques across a variety of technologies and systems
- Support Customers by responding to escalated issues during on call shifts
This position will be a great match if you have:
- Proficiency in cloud-based solutions, microservices, and Kubernetes
- Experience addressing system performance issues and maximizing uptime for customers
- Drive to solve challenging problems and commitment to addressing the root cause
- Experience building tools and using metrics to monitor performance across complex systems
- Ability to support customers by troubleshooting both hardware and software
- Practical experience with relational databases
- Knowledge of Linux and experience with scripting languages (e.g. Node, Bash, Python)
Why 6RS? Recognized by the Boston Globe as a Top Place to Work
- Entrepreneurial spirit of a start-up combined with the stability of a global commerce company
- Competitive compensation packages and Shopify RSUs
- Company-paid health, dental, and vision coverage for all employees
- Paid holidays, vacation/sick time, and parental leave
- Annual 401k contribution from the company
- Lifestyle spending account
About 6 River Systems
Founded in Waltham, Massachusetts in 2015, 6 River Systems is a leading collaborative mobile robotics fulfilment solution and part of global commerce company Shopify. Founders Jerome Dubois and Rylan Hamilton were previously executives at Kiva Systems (now Amazon Robotics). The 6 River Systems solution is operating in more than 20 facilities in the U.S., Canada and Europe, fulfilling millions of units each week for companies including Lockheed Martin, CSAT Solutions, ACT Fulfillment, DHL, XPO Logistics, and Office Depot. To learn more, visit www.6river.com.
About Shopify
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Headquartered in Ottawa, Canada, Shopify powers over one million businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. For more information, visit www.shopify.com.
