Bullhorn is looking for a Senior Salesforce Consultant to join our Professional Services team.

Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorns cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and were consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

Why this job is important:

You will be a subject-matter expert on the platform, API, and extension points and will handle functional and technical requests related to custom development, report development, and integrations with external systems. You will also engage in pre-sales activities both via the phone and on-site client meetings. You will act as the primary representative for Professional Services, using your in-depth application and technical knowledge to identify, discuss and document solutions for clients needs.

A typical day might include:

• Working with System Integrators and clients to provide advisory services in relation to our product, industry and platform architecture knowledge.

• Managing Client Relationships across the implementation life cycle with all the involved stakeholders,

• Working with sales engineers to lead client-facing technical requirements gathering sessions.

• Working closely with clients and development teams as data is being gathered to ensure comprehensive and accurate transfer of information.

• Working closely with clients to help them identify how Bullhorn can help them solve business problems while keeping expectations within Bullhorn capabilities and offerings.

• Analyzing client business processes, needs and strategies to document and validate required functionality and rationalize functionality with appropriate technology solutions.

• Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements

• Establishing a technical vision for complex, Enterprise-grade projects.

• Operating as the key liaison between Bullhorns business units, technology teams, QA, and support teams.

This role may be a fit for you if:

• You have a Bachelors degree in Information Systems, Computer Science or a related discipline.

• You have (X years - depending on the job level) years demonstrated experience in the definition and execution of Enterprise software projects.

• You have experience in Business Process Analysis and experience in all phases of a SDLC (Systems Development Lifecycle) methodology.

• Prior experience with configuration of Salesforce.com or Force.com applications

• Knowledge of the Salesforce.com (Saas) and Force.com (Paas) capabilities, including a strong understanding on the database model.

• You have experience working with System Integrators and other third party suppliers.

• You have Salesforce Platform App Builder and/or SF Certified Admin certification

• You have experience with Appexchange Salesforce products such as DocuSign, Financialforce, conga etc.

• Experience with integration strategies including the use of APIs (SOAP, REST) and middleware solutions such as Jitterbit, Informatica Cloud, etc.

• You have experience managing Client Relationships across the implementation life cycle

• Initiating contact and establishing relationships with new clients while creating the foundation for a seamless transition from the point of sale throughout the implementation process

• Partnering with clients to identify key business objectives

• Aiding clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, and education plans.

• Leading cross-functional teams in the development and completion of key project milestones

• You have strong verbal, written, organizational, analytical, presentation and interpersonal skills.

• You enjoy some travel.

Bonus points for:

• Experience with HR software, specifically recruiting or ATS applications

• Experience in deployment via managed and unmanaged packages between Salesforce environments.

• You have a Salesforce Certification

• Experience using Service Oriented Architecture (SOA) and reusable components

• You have experience with web technologies, languages and frameworks (SOAP, REST, Java, JavaScript, SQL).

Bullhorn is committed to our core values and we are looking for people who exhibit these traits:

• Service - You go beneath the surface to solve problems.

• Energy - You build up your teammates and leave people positively charged.

• Ownership - You take action and own up to your mistakes.

• Speed & Agility - You go around obstacles and demonstrate urgency.

• Being Human - You consider other people's perspectives, laugh, and have fun.

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