: Salesforce Business Analyst, Carbon (IT)

Salesforce Business Analyst

Indigo is working to harness nature to sustainably feed the planet.  We have discovered a transformational opportunity to improve global crop

Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigos portfolio is focused on cotton, wheat, barley, corn, soybeans, and rice. The company, founded by Flagship Pioneering, is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil. www.indigoag.com


Job Description

The Salesforce Business Analyst is a key member of Indigos IT Product organization. In addition to being responsible for business analysis, the analyst will work directly with the product team and business stakeholders gathering requirements to analyze, design and/or implement technology best practice business changes.

You will work with stakeholders at every level of the organization ensuring the successful delivery of features and enhancements. You will build deep relationships with the product business and technology teams and facilitate collaboration between these teams. 

Key Responsibilities

  • Work within the Salesforce Platform to gather the business and functional requirements
  • Translate business requirements into functional workflows within IT systems, creating documentation of workflows via flowcharts.
  • Mapping functional requirements to current features and functionality. Identify and document which requirements require new development.
  • Work with Delivery Lead/Project Manager to maintain and coordinate communication with the customer/client throughout each project.
  • Understand and document requirements for configuring, testing and launching new technology solutions.
  • Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details.
  • Work with Architect and Developers to transform new requirements into design and implementation.
  • Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.


  • Self-motivated, high-energy performer who can thrive in a fast-paced, interrupt driven environment
  • Solution-oriented thinker with excellent communication & listening skills
  • Results-driven performer, capable of executing despite competing priorities
  • Analytical & detail oriented. Able to present creative solutions in an organized manner
  • Ability to bring structure and organization to loosely defined requirements & processes
  • Highly flexible, team player who does whats needed to get the job done


  • 5+ years experience in a Business Analyst role or equivalent or similar experience with responsibility to business process management
  • Minimum 3+ years experience supporting Salesforce.com as a Business Analyst or similar role
  • Agile/SCRUM delivery framework experience, Atlassian Jira/Confluence experience preferred.
  • Strong understanding of systems integration patterns and best practices
  • Experience using Lucidchart / Visio or similar to document data models and process flows.
  • Bachelors Degree required. Salesforce Certification preferred

Employee Testimonials

Daniel Glasgow
Software Engineer

"What drew me to Indigo was the opportunity for growth. Not just personal growth, although that’s appealing too, but the growth of the whole product. There are a million paths to pursue and we’re not penned in by existing structure."

Terri Moses
Terri Moses
Contract Management Specialist II

“There are always going to be companies that think what worked in the past will work in the future, but this is a company that never wants to settle, in an industry that needs to refocus. What’s good for Indigo is what’s good for the grower, consumer, and the planet."

Ibrahim Abdullah
Ibrahim Abdullah
Manager, Engineering and Laboratory Operations

"Here, I have so much freedom—I get to really be creative. Not many companies do what Indigo does: It’s helping the farmer, it’s helping the planet. I really like the mission that the company stands by and the way they treat their employees. It doesn’t feel like you’re at work—this a very nice environment to be in. You want to work harder because you know they [other employees] have taken it so far. When you love what you’re doing, it doesn’t even feel like work."

Kelsey Steinbeck
Director, DevOps

"Working at Indigo allows me to make a positive impact on our Planet while also being part of industry disruption and innovation. I get to combine personal goals of doing positive things in the World while still getting to work on innovative technologies and solutions. It really can’t be beat!"