: Onboarding Coordinator
584 Broadway
New York, NY 10012

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BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

We are looking for an energetic and highly motivated Onboarding Coordinator to support our Onboarding Team in providing the best possible service to our customers. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.

Responsibilities 

  • Work with BentoBox customers to get them up and running on the platform 
  • Become an expert on the BentoBox platform
  • Manage numerous projects and deadlines simultaneously
  • Provide regular feedback to our Product team 
  • Work collaboratively with a team of Onboarding Managers 
  • Update internal systems regularly  

Skills & Attributes

  • Excellent verbal and written communication skills 
  • Very strong attention to detail 
  • Self-starter who is always looking to add value
  • Able to keep a positive attitude in tough situations
  • Takes ownership and initiative to solve problems 
  • Interested in helping restaurant owners use technology more effectively 
  • Strategic thinker who enjoys ordering takeout online 
  • Comfortable with technology and a fast paced environment 
  • Experience in the hospitality industry is a plus 

What We Offer

  • Competitive salary + equity
  • Full benefits (medical, dental, vision, 401(k), life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, and support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Full-time