Company Description
Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 150 million lives.
Brief Overview:
We are seeking an experienced business development professional to join our growing, high-performance team. This person will own, identify, pursue, close, and expertly manage all facets of new business with strategic Amwell partners, namely UnitedHealth Group. Candidate will possess a combination of healthcare, sales, operations, and account management expertise to lead cross-functional initiatives. Candidate will be experienced in developing senior level relationships, solutioning, identifying new business, bringing internal and external stakeholders together to create new offerings, and progress and close new opportunities by expertly managing internal and external work streams and resources.
Core Responsibilities
- Forecast and drive new business with responsibility for quarterly and annual revenue achievement
- Foster, negotiate and execute joint initiatives to launch new products and services
- Understand, research and document highly complex, multi-billion dollar, constantly evolving partner organizations including: organizational structure, decision makers, business lines, corporate priorities, and key divisions with areas of focus
- Gain a deep understanding of partner goals, strategy, and areas of synergy to develop mutually beneficial strategies
- Establish strong relationships with key decision makers at national and local levels representing provider and health plan organizations
- Identify and develop new business opportunities including management of full sales cycle through inception, implementation and launch
- Manage day to day interaction and new initiative discovery in coordination with internal stakeholders such as professional services, marketing, product, clinical, and engineering to ensure internal alignment
- Work with cross-functional teams, internally and externally, to develop new initiatives including solutioning, dependencies, work stream and milestone identification
- Develop and implement shared organizational practices that will lead to common decisions and processes some unique to the partnership
- Support and collaborate with strategic partnership leaders and executive sponsor to achieve desired annual revenue targets
- Work with product, marketing, and engagement teams to prepare presentations and related client facing documents, often times newly developed and unique to the partnership
Qualifications:
The successful candidate must be a skilled relationship developer; have a proven track record of achieving quarterly revenue targets; have discipline and experience managing complex sales cycles that are often highly strategic with senior/executive level stakeholders; employ an entrepreneurial spirit; and passionately embody Amwells mission.
Key qualifications include:
- Energetic, disciplined, independent thinker with ability to earn and retain a seat at the table
- Detail-minded, possessing strong planning and organization skills to effectively manage and track tasks, deliverables and resources (both internal and external)
- Great proficiency in turning ideas into written and visual documents including creating spreadsheets, ROI analysis, presentations, and related
- Deeply understanding and articulating Amwells solutions, value propositions, and areas of differentiation; ability to communicate optimism and confidence when describing Amwell
- Proven track record of developing and closing new business including sales cycle management and forecasting in Salesforce
- Monthly and quarterly business planning including account strategy updates and progress
- Sophisticated knowledge of the healthcare market including deep understanding for how health plans and health system/delivery networks operate, generate revenue and serve clients/patients/members
- Ability to organize and manage internal and external stakeholders, workstreams, and interdepartmental teams effectively to produce and deliver desired outcomes
- Solid organizational, management, administrative and human relations skills in a style that exhibits maturity, leadership, sensitivity, and teamwork
- Bachelor's degree at minimum, MBA or equivalent preferred
- Minimum of 10 years of related experience in the healthcare industry with extensive knowledge in health plan and provider organizations, EMR systems, and provider workflow
- Strong executive presence with a proven track record of working effectively in a product and customer first technology company with rapid change and growth
- Strong negotiation skills, prioritization and the ability to navigate competing demands and complex problems
Additional information
Working at Amwell
We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Were a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Amwell is headquartered in Boston, MA with additional offices in Reston, VA and Seattle, WA. In addition to the opportunity to build the future of healthcare technology, we offer:
- Unlimited Paid Time Off
- 401K match
- Competitive health, dental and vision insurance plans
- The equipment and resources needed to be successful working in a remote setting