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Customer Sales Director - Singapore

Customer Sales Director

At SumTotal, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

The Customer Sales Director (the CSD) will clearly articulate and demonstrate the Human Capital Management methodologies and best practices to SumTotals prospect base, working closely with the solution Architects organisation to drive new name new business growth in the allocated region.

The CSD partners with the Sumtotal professional services team and partner network to drive impactful value and develop new name customer relationships to drive the APAC regions growth. They are also the primary account owner and trusted advisor to customer stakeholders and project teams and are responsible for driving customer engagement and improvement as well as success and value throughout the customer lifecycle.

The CSD brings experience and knowledge in creating and driving impactful initiatives through the practice of SumTotals strategic Human Capital Management methodologies and emphasises on SumTotals technology efficiencies, effectiveness, and outcomes.

The roles primary goal is the development of prospect planning, and the delivery new name pipeline growth resulting in the acquisition of new name customer agreements for Sumtotal. Consulting with all levels and focusing on business impact is also critical to the role.

The CSD will sell complex enterprise solutions supported by the best sales talent, training and tools in the e-learning Industry with the accountability to win new business and develop existing accounts for the leading global provider of e-learning content and technology.

OPPORTUNITY HIGHLIGHTS:

  • Develop a thorough understanding of the SumTotal Systems consultative and solution selling process.
  • Apply solution and consultative sales skills to manage account cycles and close sales in complex, long sell cycle situations.
  • Set face to face meetings with business leaders and decision makers including "C" level executives within our target marketplace to generate new business via prospecting.
  • Deliver customer presentations that are top notch and articulate the SumTotal Systems Value Proposition.
  • Develop, maintain and grow an ongoing sales pipeline by accurately forecasting in Sales Force.
  • Leverage prospecting skills to identify, qualify and close new business.
  • Achieve (over) quarterly and annual quotas by building and delivering on quarterly business reviews.
  • Developing a positive working relationship with internal stakeholder, such as solutions architect, professional services and marketing teams as well as external stakeholders.
  • Travel up to 30% of the time.

SKILLS & QUALIFICATIONS:

  • A strong track record of selling into the South East Asia market.
  • 10+ years experience in field sales in the technology industry is required and a track record of achieving/exceeding sales targets.
  • Ability to prospect and manage a designated territory to maximise revenue growth.
  • Ability to call high in an organisation and interact with senior level corporate management.
  • Ability to operate with a sense of urgency, assertiveness, and demonstrate a positive, winning attitude.
  • Ability to clearly articulate the company's offerings and develop solutions for customers and prospects.
  • Experience using Salesforce and other digital business tools.
  • Demonstrated expertise in the talent, workforce management and learning, or digital technology industry; proven ability to articulate its features and benefits to all levels of the business enterprise, including understanding of the customer's business drivers.

SUCCESS QUALITIES:

Personally Accountable for Team Success. We unleash our edge together.

Confident Achievers. We are bold.

Intellectually Curious. We are sharp.

Adaptable, Agile & Resilient. We are driven.

Customer First. We are real.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets their people and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.

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Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. 

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1,000+ Employees

Open Positions

11

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Employee Testimonials

Cecilia Ho Skillsoft

Why does your work at Skillsoft matter?
My work matters because I am able to create content and transform it into a story, an image or bring it to live as an event, creating a tangible experience. To be able to create a compelling yet relatable experience across the region, understanding cultural nuances and different business practices. It all comes down to bringing the best experience to the customer internal and external. Being at the front line of the business, it is key to creating first and lasting impressions.

What about the culture at Skillsoft has allowed you to shine?
The people, the talent and the leadership. I interact with many different functions in the business regionally and globally and I am constantly amazed by the talent we have and how everyone is supportive and collaborative. The business is always evolving which provides many opportunities and new areas of growth professional. There is no limit to how much you grow because there is always room for further growth.

Cecilia Ho   –   Senior Manager Marketing Communication
Deborah Chanderbali Skillsoft

Why does your work at Skillsoft matter?
I am part of a team that works to ensure our clients achieve their goals. I not only help our clients to resolve challenges/issues, but also learn from them as well. When our clients are successful it means that I am doing my job well which is both rewarding and motivating. Additionally, I look forward to working with our internal partners to identify and develop processes that can better support us as an organization and help improve our service.

What about the culture at Skillsoft has allowed you to shine?
The supportive and collaborative culture at Skillsoft inspires me to always do my best. I learn daily from an amazing group of passionate, driven and talented coworkers, which in turn affords me the ability to shine in my role. Working collectively with such a talented group of talented, driven and passionate coworkers fills me with a sense of accomplishment and encourages me to grow and develop professionally and personally. I am happy to be part of a culture that is both nurturing and motivating.

Deborah Chanderbali   –   Senior Project Manager
Debbie Harn Skillsoft

Why does your work at Skillsoft matter?
As a member of the Implementation Consultant team, I like to say that we make eLearning dreams come true. Our team guides clients through the journey from implementation kick-off to launch, in which the client’s vision for their learning program is translated into reality using Skillsoft digital technology. Seeing new learning resources become available to an organization’s employees is incredibly rewarding.

What about the culture at Skillsoft has allowed you to shine?
There is infinite room at Skillsoft to innovate, learn, and grow. I have the opportunity to collaborate with exceptionally talented people on my team and throughout the organization on a daily basis, which challenges me to expand my own skillset.

Debbie Harn   –   Team Lead, Implementation Consultant
Anil Ala Skillsoft

Why does your work at Skillsoft matter?
I am working as a Senior software engineer for Percipio engineering. The plethora of learning and growth opportunities with a lot of development resources makes me always excited and highly motivated to work for Skillsoft. Skillsoft being a leader in the e-learning industry and my contribution towards Percipio helping engineers of other companies to up skill in different aspects of professional development. People and culture another aspect which makes me always come to work with smile on my face and I always think “Thank God It’s Monday” after every weekend.

What about the culture at Skillsoft has allowed you to shine?
Culture is another successful ingredient of the Skillsoft company. Skillsoft culture always encourages and provides opportunities for every employee. Open desk policy of Skillsoft culture helps employees to share their ideas, feedback etc. towards any level of company hierarchy. Some of my positive experiences include recognition of employees’ hard work, work towards employee growth, feedback provided, frequent team lunches and treating employees like family

Anil Ala   –   Senior Software Engineer
Michael Mosgove Skillsoft

Why does your work at Skillsoft matter?
I am definitely an HR nerd. Working with and serving people to empower them and improve their lives, I believe, is at the core of human capital management. Skillsoft is doing exactly that using technology (hence the perfect place for an HR nerd). With skill enabling content, and the amazing scope and scale of the SumTotal platform, I get to work with clients to show how technology can improve the work experience and lives of their people.

What about the culture at Skillsoft has allowed you to shine?
Skillsoft empowers me to take ownership of my career and development. As a Solution Architect, I am encouraged to specialize in the areas that most interest me and develop and build my “brand” as an HR and Technology specialist. We are also given the opportunity to collaborate with our managers in our monthly review process to discuss items like this and to receive guidance in a coaching and mentoring fashion.

Michael Mosgove   –   Director SMB Solutions Architects
Jennifer Stephens Skillsoft

Why does your work at Skillsoft matter?
Education has always been my passion. I graduated with an education degree; and being able to put that knowledge to use helping others learn and grow has been incredibly rewarding. Learning is the proverbial “pebble in the water” and causes a ripple effect of positivity throughout an entire organization. Educated employees are more engaged, have higher job satisfaction and are happier overall. Happy employees provide better service to customers and happy customers mean businesses grow. When it comes down to it – learning improves peoples’ professional and personal lives. I’m so blessed to be a part of making such a positive impact every day!

What about the culture at Skillsoft has allowed you to shine?
Having started with Skillsoft in my 20’s (1999-2012, I feel like I grew up at this company and have had the opportunity to learn from the very best. The people here are brilliant; talented, innovative, enthusiastic and collaborative. I have never once been turned away when asking for help. Whether reaching out to an individual contributor or a C-level executive, I always get a response. The collaboration and willingness to help others makes us ALL shine, and it enables me to provide above and beyond support and service every day. Our customers and partners are getting the benefit of the collective brilliance of the entire Skillsoft team, who are without a doubt the best and brightest minds in the industry!

Jennifer Stephens   –   Senior Partner Success Consultant
Natalie Emmett Skillsoft

Why does your work at Skillsoft matter?
I am the UK Office Manager providing support to all staff members, visitors from other offices and customers.

What about the culture at Skillsoft has allowed you to shine?
In work, I have a very supportive manager and colleagues. However, the true values of how far this extends occurred last year when I had a seizure and the measures that everybody went to support me during my recovery makes me realize what a great second family I am part of.

Natalie Emmett   –   Office Manager

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