: Project Manager - Boston
179 Lincoln St
Boston, MA 02111

Employee Testimonials


At JRNI, our Enterprise client engagement platform covers a whole host of use cases, including event management, appointments, queuing, and much more! We know that customers now engage with businesses in a range of ways, be that online or in person, and expect a seamless experience as they cross these boundaries from digital to physical interactions. Our technology enables Enterprises to do just that, removing barriers to building one continuous customer relationship. As we continue to lead the way, we’re looking for a talented Project Manager to join our Boston Team and implement great things as we continue to grow.
Role overview
It’s such an exciting time to join JRNI, we want to find a talented Project Manager to help us implement an impressive pipeline of work and to support our ongoing projects as we scale. This is an opportunity to work in many different verticals within a start-up company that has a strong global presence. You’ll be managing differing needs of delivery within large multi-national companies in a fast-growing start-up environment. You will be;
  • Working with other teams including Sales, Product, and the global Customer Experience teams to ensure you have clarity around the statement of work and scoping of the project, whilst being the main point of contact for your client-base
  • Ensuring your projects are run smoothly, on time and within budget
  • Creating project plans to ensure targets are met and providing regular project status updates and reports both internally and to your clients
  • Occasionally working on the configuration and testing of the JRNI product
  • Communicating with the global Product Team to influence ideas, tools and processes to ensure a better delivery
About you
This is an opportunity to become a technical project expert and to influence and learn new processes within a growing SaaS Company. You’re an organised, meticulous person who has a background in software implementation and is looking for a career growth opportunity. You can;
  • Demonstrate 3+ years of experience in a similar role within a SaaS company, along with a certification in Project Management or similar methodology
  • Confidently develop and deploy a large strategic program of change across a complex group of both internal and external stakeholders
  • Provide proactive direction in the execution and delivery of change initiatives to influence buy-in and support successful adoption
  • Express customer focus and a keen eye for detail with exceptional communication skills
If this sounds like you, we’d love to hear from you, we’re a friendly and collaborative office based in Boston. We’ve got some fantastic employee benefits such as 20 days paid vacation to start, 401k, health, dental & vision insurance, company stock options and not to mention the regular social activities! 

Employee Testimonials

Sr Digital Marketing Specialist

Life at JRNI is great. My coworkers are smart, friendly, and supportive. I love the mix of independence and teamwork within my team, and the organization as a whole. What also makes JRNI different is that I have a very supportive manager who always wants me to succeed and grow. That support, combined with the company's weekly commitment to personal development, is something that is unique to JRNI.

Customer Success Manager

At JRNI, I am lucky to be part of a fantastic team who are always ready listen to my ideas and opinions. It's a company that truly encourages collaboration and unity, and you'll always find someone who's ready to support you. The company puts a lot of emphasis on meeting customers face-to-face which means I travel internationally on a regular basis. This a huge advantage of the role because it allows me to work with some the world's largest brands on some really exciting projects.

Pre-Sales Solutions

Life at JRNI is unlike any other. You get to work with some truly amazing people day in and day out and it's inspiring to see everyone come together and work towards something that delivers immense value to our customers. Most of all we celebrate our achievements and are always up for the next challenge. At JRNI we work hard but play harder!

Implementation Manager

I'm really proud to work here and explaining to people how the business has grown from when I first started always amazes people. JRNI will certainly help you go as far as you want to go. It's been a great 10 years so far. 6 office moves (I lose count), 100+ employees, and meeting fellow sports entertainment (wrestling) fans. I couldn't ask for anything more.

Louis Shi

JRNI is truly an incredible organization to be a part of. I feel very proud to be part of an organization that not only puts a large emphasis on building and maintaining our industry leading technology product but an even greater effort on delivering outstanding customer service to our clients. The amazing challenges that come with writing code and building software only becomes that much better when I get to do it with amazing coworkers and colleagues under an organization that truly cares about the growth and development of its employees.