: Principal Software Engineer
343 Congress Street
Boston, MA 02110

Employee Testimonials


Our Opportunity:

We are hiring a Principal Engineer for our Personalization team in Boston, MA. In this position, you will help us build scalable, robust software systems that use machine learning and deep learning models to drive Personalization at Chewy. You are a seasoned software engineer with a background in building large-scale distributed systems. You are passionate about working with large amounts of data and putting it use to improve customer experience.

What Youll Do:

  • You will work with a team of highly skilled engineers and scientists, who are developing the next generation personalization systems.You will be a technical lead for the team on our cross-functional projects
  • You have expert understanding of the systems, their dependencies and shortcomings
  • You hold a high bar for the quality of architecture and design of systems. Keep it simple too
  • You have expert knowledge full-stack
  • You bring engineering excellence mindset to the team and drive focus scalability, performance across systems
  • You are knowledgeable in design patterns and other artifact and use them to solve design problems
  • Actively mentor engineers and support resolving advanced technical issues
  • Through deep knowledge and experience drive influence across organization

What Youll Need:

  • Bachelor's degree and/or Master's degree in Computer Science or equivalent
  • 10+years of software engineering experience with Java or C#
  • 10+ years of experience working on large enterprise-scale projects
  • Expert knowledge application of CS fundamentals in OO Design, data structures, algorithms and problem solving
  • Experience working with AWS or similar cloud environments
  • Understanding of emerging technologies and their applicability
  • Position may require travel


  • PhD in Computer Science or related field
  • Experience working with ML, Spark, Hadoop etc
  • Experience building high-performance computational systems

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

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Employee Testimonials

Bill Poitras
Software Engineer

It’s amazing working with such a diverse group of talented people at Chewy! I really love the culture of fun, collaboration, hard work, and innovation that I’ve seen throughout the company. I especially am impressed the lengths our company strives to wow our customers. I’ve witnessed first-hand how our customer service representatives not only encourage the passion of pet parents, but share their own. I’m grateful for the opportunity to learn so much new technology and the world of e-commerce.

Becca Litwack
Affiliate Marketing Manager

The environment at Chewy is energizing and there is a strong sense of purpose. Our focused attention to the customer leads to great enthusiasm for the work we get to do. There is real comradery on the teams as well – our team frequently lunches together which lends to a friendly work environment, collaboration, and innovation. Having dogs in the office doesn’t hurt either!

Shantesh Kanekar
Director of Software Engineering

The company known for best in class Customer Service knows how to keep its internal customers (our team members) happy, too. There is a positive energy and vibe the moment you set foot in the office. The workforce at Chewy is a vibrant mix of diversity in all aspects but one thing that is common is the shared belief of being the best in class at whatever job function one is in.

Chris Foley
Senior Software Development Manager

Working at Chewy is fast-paced, challenging, and very fulfilling. Each person here has the opportunity to have a profound effect on how we wow both our internal and external customers. We place a very high value on customer service here at Chewy and regardless of what you are working on, the customer satisfaction is always going to be #1. By everyone working towards the same common goal, teamwork organically happens in everything we do.