: Platform Integration Program Manager
311 Arsenal Street
Watertown, MA 02472

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We are looking for a Platform Program Manager to manage the delivery of integration solutions for customers taking advantage of our emerging integration capabilities. In this role, the individual will partner with key internal and external stakeholders and ensure tangible value is created by managing the implementation of integration solutions for our customer base. Specifically, it will be essential for the person in this role to work closely with teams from Sales, Solution Design, Customer Success and Product in addition to integration specific teams. The Integration Program Manager will be the primary integration point of contact and driver for integration delivery and success.

The Team: Integration Program Management is a capability engine department located within Integration Services; we are our stakeholders trusted advocate and strategic advisor, responsible for delivering interoperability across the continuum of care. The team creates and leverages partnerships to lead integration programs forward, driving innovation, clarity of requirements, and continuity across individual projects, ensuring on-time delivery as well as utility and performance of integrations post-live.

Job Responsibilities:

  • Drive successful integration implementation of emerging integration projects (serving our Platform and athenaOne customer base), acting as the single point of contact for customers taking advantage of new functionality whether it be new customers onto athenas cloud-based platform or post-live projects to bring our current customers enhanced functionality and stability

  • Manage integration program plans and all details including but not limited to: Timeline management, risk mitigation and issue solution management, stakeholder and partner management, to ensure all deliverables are delivered with high quality on time

  • Drive program success through stakeholder management including customer project teams, senior management, C-level leaders, and third-party vendors

  • Establish internal and external relationships to help drive customer success

  • Engage with monitoring and mitigating patient safety risks

Typical Qualifications

  • Minimum of 5 years of relevant experience

  • Ability to lead complex technology and/or healthcare engagements in a fast-paced, dynamic environment with competing priorities

  • Aptitude for assessing information critically, recognizing trends and breaking information into key components and able to generate and recommend ideas for improvement and process innovation

  • Ability to keep track of numerous, interdependent projects in detail, while providing the context of the bigger picture

About athenahealth

  • Our Purpose: To unleash our collective potential to transform healthcare.

  • Our Location: This role is ideally located in our Watertown, MA (Boston) corporate office.

  • Our Culture: If youre curious, passionate and want to connect with work that matters, youve come to the right place. At athenahealth, our employees (or athenistas) are committed to making healthcare smarter. At the heart of athenahealth's culture is unconditional positive regard for one another, our customers, their patients and our community. We take time to celebrate diversity and our accomplishments and strive to be powerfully relevant and refreshingly candid in everything we do.

  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), tuition reimbursement, collaborative workspaces and dog-friendly offices - just to name a few.

Full-time

Employee Testimonials

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”

 

Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”