: Operations Process Specialist - Vertica
150 Cambridge Park Drive - 8th Floor
Cambridge, MA 02140

Video

Operations Process Specialist - Vertica

Job Description:

Responsibilities

  • Owns end-to-end sales operations for Verticas existing OEM customers
  • Reviews OEM contracts and summarizes key terms and any ongoing customer obligations such as the submission of usage or royalty reports
  • Designs, implements, and optimizes process for i) collecting OEM usage and royalty reports and ii) processing any customer OEM royalty payments
  • Collaborates with sales operations and sales management to address any customers that are out of compliance with their reporting or other contractual obligations
  • Collaborates with sales and order management to ensure efficient processing of any OEM royalty payments
  • Assists with various sales operations analyses as needed to support the overall business

Education & Experience

  • Undergraduate university degree or equivalent experience
  • 4+ years of experience in operations, legal, or finance
  • Experience as a paralegal working with commercial software contracts preferred
  • Experience in external customer-facing roles preferred

Knowledge & Skills

  • Advanced communication skills (e.g. written, verbal, presentation) in English is required. Additional languages are always a plus.
  • Developed knowledge and skills with business applications, including Excel, PowerPoint, Salesforce, Tableau
  • Ability to collaborate as a proactive member of a global team
  • Demonstrated self-starter with ability to work well under pressure
  • Skilled negotiator and creative problem solver
  • Ability to understand and comply with internal business processes and policies

Impact/Scope

  • Role is based in the US
  • Global scope requires interaction with internal stakeholders and external customers in multiple countries

Job:

Sales Operations

Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status

Full-time