Liberty Mutual Insurance: Systems Administrator

Systems Administrator BI/Analytics

  • Help bring Information Management operations into the future!
  • Set the bar high for Stability and Reliability!

  • Help raise our system availability to heights that Delight!

  • Contribute to the design of a state-of-the art monitoring and alerting system!

  • Make End User Experience an expected pleasure!

    If this excites you and you have a growth mindset we are looking for you!!

    Liberty Mutual Personal Markets has an immediate need for a Systems Administrator in our Information Management Well Managed Engineering Group. If you have a solid systems administration and UNIX background and excellent problem-solving and organizational skills, you will contribute to the stability and reliability of multiple BI/Analytic technologies. You will assist in making our future state architecture and cloud aspirations a reality and will work with a highly motivated and engaged squad using agile methodology. This is an outstanding opportunity to assist in fueling the growth of our Liberty Mutual Personal Markets organization by administering technologies that power Business Intelligence and Analytics using our Enterprise Data Warehouse.

What does this role entail?

  • Collaboration on work epics as one team with IT, GRM Data Office, and Business partners

  • Provide systems administration, operational support and problem resolution for large systems covering multiple technologies.

  • Contribute and implement ideas and processes to enhance system and platform stability and reliability.

  • Contribute to future state architecture and cloud initiatives.

  • Provide support for the multiple environments including:

    • Maintain ongoing knowledge of software and hardware environments (including future releases)

    • Troubleshoot hardware and software problems, take appropriate corrective action, interact with IT staff and vendors in performing complex testing, support and troubleshooting functions. Communicate and document findings.

    • Support production and non-production environments

    • Develop performance, SLA, and service quality reporting

    • Perform software installation and upgrades.

    • Monitor system performance and capacity; report changes in usage.

    • Forecast system demand, recommend upgrades, expansion and reconfiguration

    • Participate in hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures.

    • Manage security administration and deployments

    • Document standards and operating procedures for a large systems and act as a technical resource to IT staff and systems users.

    • Lead upgrade projects

  • Analyze complex technical problems and design and implement effective solutions.

  • Proactively provide technical and process-oriented suggestions for improvements and enhancements.

Minimum Qualifications:

  • Bachelors Degree or related experience in Computer Science or related area of study

  • Experienced in Agile engineering methodology

  • BI/Analytic skills preferred in at least one toolset (e.g. Microstrategy, SAS, Power BI, etc.)

  • 3+ years of experience as a systems administrator/application administrator required

  • 5+ years of overall IT experience required

  • Experience in large volume data warehouse and/or data lake environments

  • Strong oral and written communication skills

  • Solid time management and organizational skills, and detail-oriented

  • Must work well independently and in a collaborative team environment.

  • Strong, positive, proactive team player

Preferred Qualifications:

  • AWS / Azure cloud administrative experience
  • End user experience testing skills

  • Strong SQL coding skills

  • Python coding skills

  • Working knowledge of Docker and/or Packer

  • UNIX/KSH/Shell scripting skills

  • Splunk - experience developing and understanding dashboards


We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.


Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."