Liberty Mutual Insurance: Solutions Engineer, Software Engineering

Tech at Liberty Mutual

At Liberty Mutual, technology isn't just a part of our business, it's what drives us forward. We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

The Document Solutions team provides document centric solutions and leadership for application teams across Liberty Mutual, both domestically and globally. We build capabilities that allow the organization to rapidly deliver document and customer correspondence functionality using a platform based on the latest tools, principles, patterns and practices of cloud native engineering.

We are seeking an innovative, disciplined, and results-oriented Solutions Engineer with relevant technical, agile and influencing skills to lead a team of engineers focused on the eSign and Document Management portfolios in our Document Solutions organization. In this role, youll also collaborate closely with other platform and feature teams located around the world.

About the job:
  • Lead solution design and definition of technical roadmaps that are aligned to technical architecture, customer needs, and long-term strategy.

  • Help establish a clear, consistent technology vision through collaboration, influence, and enablement.

  • Contribute to story mapping and related planning activities.

  • Champion continuous improvement of quality engineering practices and technical standards.

  • Accelerate delivery by forming a network of positive relationships with vendors, industry thought leaders and other influencers within the enterprise and beyond.

  • Mentor engineers and senior leadership alike. Inspire and lead senior technical individual contributors.

  • Drive a culture of innovation and continuous learning.

Who you are:
  • You are passionate about technology and what it can do for our users

  • You thrive when developing great people, not just great products

  • You are a leader, a coach, and a mentor for software development teams

  • You can foster a strong engineering culture in an agile environment

  • You are knowledgeable and passionate about current frameworks, technology, and industry trends

  • You want to make an impact

This role might be for you if you have:

  • Bachelor`s or Master`s degree in technical or business discipline or equivalent experience; technical Master`s degree preferred.

  • Generally, a minimum of 10 years related experience. In-depth knowledge of IT concepts, strategies and methodologies.

  • In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles.

  • Knowledgeable in software engineering languages and tools; proficient in new and emerging technologies.

  • In-depth understanding of layered solutions and designs; in-depth understanding of shared software concepts and product features, as well as security minded.

  • In-depth knowledge of business operations, objectives and strategies; in-depth understanding of global business and technology trends and the financial services industry.

  • Highly developed negotiation, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly.

  • Highly developed oral and written communication skills; strong presentation skills.

  • Ability to effectively collaborate with all levels of the organization.

Highly competitive applicants will have:

  • Experience working with Agile methodologies (Scrum, Lean Startup, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts)

  • Ideally familiar with Design Thinking, Behavior and Test-Driven Development

  • Experience/competency with the testing pyramid, performance testing, integration testing, smoke testing, application healthchecks, observability tools, and CI/CD pipelines.

  • Strong coding skills, problem solving and troubleshooting.

  • Strong leadership, communication and collaboration skills with track record of taking solution ownership

  • Experience in Cloud computing - AWS Platform, preferably PaaS services.

  • Git version control

  • You have 10 years demonstrating a high degree of proficiency in quality assurance practices used for testing and delivering complex, high-quality software.

  • You have a track record of helping teams improve their quality assurance practices as well as helping them learn to troubleshooting massively scalable, always-on, multi-region systems.

  • You are well versed in various testing techniques and can identify issues in not only applications and middleware but within the infrastructure itself as well.

  • Tools like AppDynamics, NewRelic, Introscope, Datadog, Splunk and the like are second nature to you.

  • Test Data Management is a tool you readily utilize to automate testing in CI/CD pipelines.

  • You have deep knowledge of appropriate techniques to proactively monitor, alert, and create self-correcting mechanisms for issues within complex distributed systems and infrastructure.

  • You have utilized one or more cloud-based platforms such as AWS, Azure, and Google Cloud, and can elaborate on the -aaS hierarchy.

  • Insurance industry experience is a plus.

We take care of our employees

We strongly believe that a great job should keep you happy both at workand in life. Thats why we offer:

  • Workplace Flexibility
  • Wellness Perks
  • Collaborative workspaces
  • Sit/stand desks
  • Career development, programs and classes
  • Diversity & Inclusion programs
  • Commuter Benefits
  • Adoption Assistance
  • College Savings Plan
  • Education reimbursement
  • Hackathon Events
For more info about our benefits

Learn more about Tech at Liberty Mutual

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Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."