Liberty Mutual Insurance: Senior Infrastructure Engineer

Tech at Liberty Mutual

At Liberty Mutual, technology isn't just a part of our business, it's what drives us forward. We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

The IT Service Management Solutions team is accountable for supporting the ongoing improvement of IT Service Management capabilities through application development, data management and process automation. As a Senior Infrastructure Developer on this team, you will work as part of an agile squad to rapidly and effectively develop solutions through code that add real value for our customers.

In this role you will:

  • Develop software solutions by understanding and studying systems flows, data usage and work processes

  • Assist in or independently create robust, scalable, and high-quality automation solutions for infrastructure defined software development; mentor other less experienced automation engineers

  • Be responsible for analysis, recommendation of upgrades, design, changes, implementation and maintenance of software

  • Be responsible for the maintenance and overall performance, security and availability of the enterprise UNIX-Linux servers.

  • Develop and maintain shell scripts (e.g. Korn, C shell, PERL, Python, PERL, etc.) to automate systems and application processes and enhance systems functionality.

  • Create and manage roles, configuration policies, and system/software automation procedures

  • Provide recommendations where existing policies and procedures require change or where new guidelines need to be developed

  • Provide 24 x 7 x 365 support through on-call rotation

  • Review technical specifications from clients and vendors to confirm adequacy, accuracy and functionality of proposed solutions

  • Define benchmarks for tracking and measuring performance metrics

Ideal candidates will have:

  • Bachelor's degree in technical or business discipline, generally 5+ years of professional experience
  • An ability to diagnose and resolve software problems quickly and efficiently
  • Familiarity with automation and configuration management suites like BladeLogic, Chef, Ansible or similar products
  • Proficient in new and emerging technologies
  • Thorough knowledge of the following: IT concepts, strategies, infrastructure, cloud based platforms, and development tools
  • Thorough knowledge of layered systems architectures and layered solutions and designs; understanding of shared software concepts
  • Consultative skills, including the ability to understand and assist in applying customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements
  • Negotiation skills; oral and written communication skill
  • Must be proactive, demonstrate initiative and be a logical thinker
  • Collaboration, prioritization, and adaptability skills
  • Desire to continuously develop your skills and knowledge

We take care of our employees

We strongly believe that a great job should keep you happy both at workand in life. Thats why we offer:

  • Workplace Flexibility
  • Wellness Perks
  • Collaborative workspaces
  • Sit/stand desks
  • Career development, programs and classes
  • Diversity & Inclusion programs
  • Commuter Benefits
  • Adoption Assistance
  • College Savings Plan
  • Education reimbursement
  • Hackathon Events
For more info about our benefits

Learn more about Tech at Liberty Mutual

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Employee Testimonials

Steve H.

"The biggest misconception about Tech at Liberty Mutual is that the technology shop here is outdated, boring and lacks opportunity. There is a strong push for failing fast, going agile, building microservices, using the latest technology tools and building a culture of innovation."

Matt W.

"I like working at Liberty Mutual because they treat their employees very well. Liberty understands the importance of a work-life balance. Because I have significant vacation time, and a flexible workplace schedule, I come to work happier every day. I don't feel the pressure that I may be fired if I need to take a few days off or can't make it into the office due an appointment."

Matt K.

"I immensely enjoy what I get to work on every day. Reading about machine learning and applying it in a way that has actual business value is great."

Cara B.

"We are working with top notch technologies and we get to live a little. We have the best of both worlds here."

Jeremiah T.

"The sense of community working here has been a lot different than I expected at a big company. Everyone is helpful and looking to make sure you have the resources you needed to grow in the company."