Pivotal: UX Senior Product Designer - Pivotal Labs-Consulting
636 Avenue of the Americas, 6th Floor
New York, NY 10011


Employee Testimonials

UX Product Designer - Pivotal Labs

New York, New York

Pivotals Story VIDEO

Founded in 2013, Pivotal Software, Inc., combines our leading cloud-native platform, tools, and methodology to empower the worlds largest organizations to adapt to change and build great software. Our technology unleashes developer productivity while fulfilling our mission to transform how the world builds software. Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices.

At Pivotal, we are opinionated about the cultural qualities that contribute to better digital products. Our engineers and designers practice pair programming and pair design because we know its how to grow our skills and deliver remarkable results. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a purposeful mission: to transform how the world builds software.


You have a track record of helping conceive, define and execute user experiences across web and mobile products. Your portfolio will show that you've worked on a range of challenging projects across all steps of the design process: research, prototyping, and aesthetics.

Your Day

  • You maintain a user-centered approach in design perspective and practice
  • Collaborate to understand business requirements and work closely with team members to develop solutions
  • Lead products through discovery, framing, and iterative delivery
  • Commit to exploring and finding the right solution for your users
  • Stay up-to-date on the current and best UI and visual design practices and trends
  • Evangelize new interface guidelines and design patterns
  • Thrive in a highly collaborative, dynamic, agile environment
  • Take a quick break to play table tennis, a video game, or just relax

Necessary Experience

  • 5-8 years of experience as a Product Designer
  • Experience with agile and lean philosophies
  • Strong opinions but hold them loosely
  • Experience in training, mentoring, and/or upskilling designers
  • Excellent communication, presentation, and organizational skills with a strong work ethic
  • A portfolio of design work that is clear and professional
  • A dedication to lifelong design learning
  • Ability to rapidly iterate on prototypes
  • Proficiency in Creative Suite and/or Sketch or some equivalent
  • An understanding of HTML / CSS / JS
  • Ability to travel up to 30%

Desired Experience

  • User research experience in technical domains
  • Visual identity and branding experience
  • Some fancy illustration skills
  • The ability to code your own prototypes
  • Experience with data visualization
  • Consistently lead user research projects

About Pivotal

To help share a bit more about life at Pivotal here are a few resources in addition to the job description that can give you an inside look at what life is like at Pivotal. Hopefully, you'll take the leap of faith and apply.

Please Note: Due to the nature of some of our clients and projects, this role requires US Citizenship.

Pivotal is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.


Employee Testimonials

Principal Technologist
"Learning about new technology and sharing it with others is what I like best, and Pivotal is an ideal environment for exploring what's out there in the wider tech ecosystem. I joined to learn from and collaborate with some of the best minds in our industry, and so far it's been all I hoped and more!"
Field Engineer
"At Pivotal, I get to be part of the transformation that is happening with Cloud-Native applications. The best part of my day is when I'm interacting with customers and using the Pivotal technology stack to help them solve their business needs."
UX Design
"My job has changed so much over the past 6 years - from designing mobile UI on early smartphone platforms to building a team of inspiring designers to growing our research-driven practice. I'm constantly learning! My day might include a scoping meeting with a potential client, working on a workshop plan for a Discovery & Framing, or matching designers to upcoming projects or rotations."
New Hire Welcome Concierge
"I provide a high touch welcoming experience for all of our newest employees. In my role I have the ability to be incredibly creative and watch ideas really take shape. I think this is something particular to the culture here of continuous learning."
Data Scientist
"I work with my teammates to help companies solve their biggest challenges using data-driven approaches. My work varies from immersing myself in a new domain, data wrangling, building machine learning models, to presenting results and communicating the impact of the work to executives at a final meeting."
Software Engineer
"I really enjoy pair programming because I learn something new every day. Having a pair means you always have someone to play ping pong with! I love our open culture and how communicating with others is so easy. When in doubt you can just walk up to anyone. Working on cool new technologies coupled with a bunch of great people is what makes life at Pivotal so enjoyable for me!"
Advisory Platform Architect
"I work with a team full of smart, talented people who are trusted implicitly to self-organize to get things done. That autonomy and a focus on results means we can execute in ways that would never be possible in a traditional organization."
Product Marketing
"I support our Data Suite - a broad and flexible pricing model for many of our data products. I work closely with the field and my peers in product marketing and product management for discreet data products. The best part of my day is when I click 'Finish' and 'Deliver' on Pivotal Tracker (yes, we even use it in product marketing!)."
Product Design
"My role as a designer is to gain empathy for the user, share this knowledge with the team, test a hypothesis, wire-frame workflows, build prototypes, make pretty and support developers and the team. Working at Pivotal is like receiving a degree in Agile and Lean methodologies."