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Senior Product Manager, Marketing Automation

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

What Youll Do

  • Define business and product requirements for 7X
  • Lead cross-functional teams to execute on product plans and deliver results
  • Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
  • Identify our customers' needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods
  • Research and understand customer requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
  • Anticipate bottlenecks, provide support for escalation management, make tradeoffs, and balance the business needs versus technical constraints
  • Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities

Who You Are

  • 5+ years of product management experience in marketing automation software
  • Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
  • Radical thinking paired with strong execution; can envision a different world and can articulate a clear path to get there
  • Able to set clear and deliverable goals
  • Demonstrate tenacity and commitment to deliver and be accountable for results
  • Comfortable working with large, disparate data sets and web technologies
  • Able to balance multiple projects at once and adhere to deadlines

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation. We trust you to take the time you need to be your most productive self.
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/3iUUpYK

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Showing 16 Jobs

SevenRooms

Add to Favorites

Empowering hospitality owners to create direct, meaningful and profitable guest relationships.

Apply Now
Company Profile

Number of Employees

51 - 100 employees

Open Positions

16

Videos

Photos

Employee Testimonials

Austen Asadorian

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined SevenRooms because I was hyper aware of the pain points in the industry around reservation, seating and guest management technology after having lived it in my day to day for years. More importantly, I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Austen Asadorian   –   Sales Manager
Drew L. Friedman

When you’ve worked in the fast-paced restaurant world, the organized chaos of a tech startup is actually very similar - and it was an easy transition! We're building a platform that helps our restaurant clients provide amazing, above and beyond hospitality experiences to their guests. If there’s one thing I have learned, it’s that hospitality is a universal language that pervades so much of our everyday lives and interactions -- and that’s pretty magical.

Drew L. Friedman   –   Manager, Client Onboarding

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