: Senior Manager, Learning and Development

OpenTable and KAYAK are looking for a Sr. Manager, Learning & Development who is passionate about helping people learn and grow! The Sr. L&D Manager is responsible for designing our organizations L&D strategy, developing innovative and engaging learning experiences for the organization, and helping our employees build and advance their skills. This is a unique opportunity to build an L&D function from the ground up - partnering with a passionate People Team and business leaders as we establish a culture of learning.

This role requires a unique blend of leadership, curriculum design expertise, training facilitation, project management, analytical abilities, and relationship management.  You will play a vital role in ensuring the company has the right training and development curriculum, learning materials, and assessments to enhance our organizations performance.

The Day-to-Day

  • Design, build and oversee internal Learning and Development programs including identifying performance, skills, and/or behavior gaps, making recommendations, and providing solutions to improve business performance and develop future leaders by partnering closely with HR Business Partners and business leaders. 

  • Partner and collaborate closely with other functions within People and Culture (HR Business Partners, Diversity & Inclusion, Talent Acquisition, Talent Programs, and Operations)  by supporting and providing learning resources/guides to the entire employee lifecycle - onboarding, career development, team building, manager development, and leadership development programs.

  • Manage the Learning Management System (LMS) and infrastructure for all training and development programs by establishing methods and procedures for delivery, evaluation measurement, and reporting.

  • Manage project execution for learning and development initiatives including coordination of logistics, managing materials, and providing a critical eye to ensure content is ready for distribution.

  • Research, manage, evaluate, and maximize the learning and development vendors, including relationships management, usage tracking, budget, employee satisfaction, and impact on the organizations needs.

Experience Required To Be Successful In This Role

  • Experience in L&D Management, Training, Organizational Development or similar field including experience facilitating in-person and remote training programs

  • Experience and fluency in instructional design or course design tools and methods

Preferred Characteristics And Experiences

  • Ability to apply adult learning principles to effectively engage an audience and lead training sessions for groups of varying skill levels

  • Experience managing an L&D function including providing guidance and development for a small team

  • Dynamic and engaging facilitator

  • Experienced in training design and delivery utilizing a variety of mediums

  • Excellent written and verbal communication skills with high emotional intelligence, and executive presence

  • Hands-on experience with Learning Management Systems (LMS)

  • Experience in partnering with the business, understanding priorities, and translating them into relevant and impactful learning content. 

About KAYAK and OpenTable 

KAYAK is the worlds leading travel search engine. KAYAK searches other travel sites and shows travelers the information they need to find the right flights, hotels, rental cars and vacation packages. The companys website and apps also offer tools to help travelers plan and manage their trip, including price alerts, price forecasts and free itinerary management. Each year, KAYAK processes more than one billion searches for travel information and has more than 40 international sites and 20 languages. KAYAK is an independently managed subsidiary of Booking Holdings Inc.

OpenTable is the world's leading provider of online restaurant reservations, seating approximately 12 million diners per month via online bookings across 28,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. In addition to the company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. Headquartered in San Francisco, California, we have team members in the United States, Canada, Germany, Japan, Mexico and the UK. 

Diversity and Inclusion at OpenTable/ KAYAK

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more innovative ideas, products, services, and better business outcomes for our stakeholders. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team.  Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Full-time