Klara: Sales Development Representative
116 W Houston St,
New York, NY 10012

Employee Testimonials

Account Executive
Product Manager
Software Engineer

Company Description:

The backbone of the healthcare system is communication between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.

But healthcare communication today is broken. Its disconnected, siloed, antiquated, and highly inefficient and in worst-case scenarios, its even responsible for lost patient lives.

Were trying to fix that. Klaras mission is to transform communication in healthcare, so all patients can receive great care.

We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.

Though our mission is big, our team is still small. And thats where you come in.

We are a Series A startup thats growing quickly, with plenty of interesting challenges to tackle and foundations to build. Its an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users lives better. And we believe the power of a talented team can accomplish anything even revolutionizing healthcare.

About the Role:

We are looking for results driven candidates who have strong sales and communications skills with a basic understanding of the US healthcare system. We also look for the right attitude and aptitude in a candidate around a customers overall success.

You will be responsible for responding to inquiries from new prospects unfamiliar with the value of Klara to helping providers of medical services find the best way to use our communication platform. You know how to manage your time and pipeline effectively to hit and exceed objectives. You are creative, fearless, persistent and a positive high energy individual. You have a keen eye for detail and always make sure to record important information.


  • Understand and effectively communicate Klara's Value Proposition
  • Identify, Develop, Qualify and advance opportunities through the sales cycle through inbound (tele-)sales activities
  • Achieve monthly goals
  • Apply effective organization and time management skills to include: call volume management (both new and callbacks) and timely follow up activities
  • Tailor the Companys value proposition and capabilities to the individual provider's needs in order to maximize the opportunity and build value to help close the sale
  • Follow up on sales leads generated by Klara's marketing engine
  • Meet and exceed your assigned performance objectives


  • High-reaching and results driven. Whether its playing Monopoly or walking from your plane to baggage claim, you love to be first.
  • Very engaging speaker with the ability to communicate with highly educated prospects such as doctors and medical practitioners
  • Excellent organizational and follow up skills
  • Experience with SFDC, outreach.io, preferred but not required
  • Familiarity with texting and email follow up tactics would be a plus
  • Ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving, team environment
  • Resilience, perseverance, and strong work ethic
  • Bachelors degree required, additional education preferred
  • Healthcare and cold-calling experience a plus

Employee Testimonials

Account Executive
Mary Ellen
Account Executive

I think the reason everyone is so good at motivating and listening is because of our openness with each other — you are constantly getting feedback and support from your teammates. If you can trust your team, that means you can listen to them when they’re giving feedback and use that feedback to improve. And when we win? We celebrate those wins really well.

Product Manager
Product Manager

I see our team as a group of explorers, bravely sailing for a new world. We have many of the tools we need to succeed, but we never know what’s coming up on the horizon. So we are constantly learning, trying new things, and iterating — with hits and misses along the way.

Software Engineer
Software Engineer

Healthcare is only going to continue to become more complex —technology providers are the ones who will ultimately solve the problems of the healthcare industry in the years ahead. We have to put patients first. As a Software Engineer at Klara, I get to be at the forefront of that.

Tech Leader
Tech Leader

I’m motivated by the technical challenges we face from time to time. That includes integration with new systems, application of new technologies, and updates to the current tech stack. No two days are the same here — and with all of these initiatives going on, the engineering team stays up to date on the best trends across the technological landscape.