VentureFizz Job Board

275 Jobs Listed
Boston |

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to build a stronger...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Cambridge |

Account Manager
Account Services Team Cultural Care Au Pair
Cambridge, MA

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host familiesproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.

We are proud to be the largest and most experienced au pair organization in...

Boston |

Tech Lead, Salesforce Commerce Cloud

We are looking for someone eager to lead a team of 3-4 engineers in a hands-on technical capacity. In addition, you will work with global stakeholders to propose, design, and build new features to enhance the consumer eCommerce experience for a beloved athletic brand.

In this role, youll lead a team that is using an array of technologies including SalesForce CommerceCloud, SalesForce ServiceCloud, Salesforce MarketingCloud, and third party...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking a senior digital designer to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve design problems in creative and innovative ways.


As a member of the in-house creative team, this hire...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

As a Network...

Boston |

Seismic, ranked as one of the Best Places to Work by Inc. Magazine, is a rapidly growing Forbes Cloud 100 company, and is consistently recognized as the category leader in sales enablement. Seismic unites marketing and sales teams in delivering the most compelling stories throughout a buyers journey. More than 600 customers, including American Express, Cisco and IBM rely on the worlds most powerful storytelling platform to connect the right buyer, with the right content, at the right time, every time. 

What youll be doing:

  • Take...
Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform determines when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

TrueMotion is looking for an experienced, data-driven, and humble Solutions...

Watertown |

We are looking for a Senior Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. You also will manage and influence project teams to action, balancing urgency while cultivating lasting collegial relationships. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the...

Burlington |

Client Support Consultant

The Customer Support Consultant supports client engagements under the direction of Product Operations Leadership.  The primary function of this position is to execute and manage daily support activities related to client questions, issues, and communications to optimize value from the solution.  Primary daily activities involve identifying, researching, and resolving complex business and technical problems as they relate to the use and functionality of our products.

What the Role Involves (Responsibilities)...

Burlington |

Position Summary:

The Senior Project Director is a key role on our Professional Services team which is responsible for working cross-functionally to build and manage implementation projects.  In this role, you will build and develop a highly skilled team of Project Managers and Project Directors who can successfully deliver HealthEdge solutions to our customers.  We are looking for a strong leader with proven management experience who can coach, mentor and provide growth opportunities for the team. In addition, you will provide support to the...

Burlington |

Description

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate...

Burlington |

 

Position Overview

The Payment Policy Analyst II is an internal subject matter expert with an advanced level of proficiency In Medicare/Medicaid reimbursement methodologies, laws, and regulations. This hire will work closely with our subject matter experts and team members and will also provide training to junior research analysts. This self-motivated individual must be able to grasp complex software and data quickly and thoroughly. The successful candidate will also be organized and possess good communication skills and advanced...

Cambridge |

Position: Traveler Support Specialist (Spanish Speaking)
EF Product: Explore America
Location: Cambridge, MA
Experience Level: Entry-Level
Start Date: July 2021

***Due to COVID-19, this role will be temporarily remote until at least September 2021, but will eventually be based out of our Cambridge, MA office (EF's North American Headquarters).

When you work in traveler (customer) support at EF, you play a vital role in fulfilling our company mission: Opening the World Through Education...

Providence |

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer...

Cambridge |

The Opportunity

We are looking for an ambitious, highly driven and enthusiastic colleague with a passion for customer service, a flair for numbers and attention to detail to join our Hult Finance team.

In Student Accounts, you will be working with all finance communication in relation to students, faculty and staff. To accomplish your tasks, you will work closely with other functional areas and other Hult campuses around the world. The position provides excellent opportunities to build experience, and from the start you will work closely with your manager...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B and places it among the most dynamic players in eCommerce, globally...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 8,000 companiesincluding Nissan, Citizens Bank, Drift,...

Boston |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

New York |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

Somerville |

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

Somerville |

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

Boston |

MassChallenge is looking for a Partnerships Account Senior Manager to join the MassChallenge Vertical (HealthTech & FinTech) team based in Boston.

As the MassChallenge Vertical Partnerships Senior Manager you will manage relationships with enterprise partners sponsoring the MassChallenge FinTech (MCFT) and HealthTech (MCHT). Launched in 2016 and 2018, MCHT and MCFT drive intentional partnerships between later-stage HelathTech/FinTech startups and enterprise partners in asset management, insurance, banking, retail and other sectors. The Partnerships Account Senior Manager...

Boston |

MassChallenge is looking for a Partnerships Account Manager to join the MassChallenge Early Stage Boston program. We are looking for a results-oriented account manager and customer success professional. You steward relationships with the partners engaged in paid sponsorships of our program and ensure their goals are achieved through interaction with the MassChallenge community. Our partner organizations include large global enterprises, government organizations, universities, law firms, and various other innovation-minded companies.

You are detail-oriented, possess high business...

Boston |

Our Opportunity:

Chewy is looking for a Senior Instructional Designer to join our Corporate Learning & Development Team. The ideal candidate will be an individual contributor primarily responsible for designing highly impactful learning solutions for company wide audiences. You will assess, design, develop and evaluate high visibility blended learning curricula, learning courses and performance support tools to support an enterprise-wide audience at Chewy. You will also provide thought leadership on learning industry best practices, innovative...

Boston |

Chewy is looking for a Instructional Designer to join our Corporate Learning & Development Team. The ideal candidate will be an individual contributor primarily responsible for designing and developing highly impactful learning solutions. You will design and develop blended learning curricula, learning courses and performance support tools to support an enterprise-wide audience at Chewy.

 

What Youll Do:

  • Design, build and deliver as needed instructionally sound (ADDIE; AGILE) courses, programs and other educational resources...
Boston |

Our Opportunity:

Chewy is looking for an Associate Director, Learning & Development to help lead the enterprise-wide Learning & Development team that will produce engaging, scalable training interventions for Chewys diverse workforce of 18,000+ Team Members.  The ideal candidate will be a leader and builder to assess learning needs, build curricula/content that proactively aligns to Chewys operating principles and business objectives. This role will lead the team in designing innovative, impactful curricula impacting the entire organization...

Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Our mission is to exceed our customers expectations and to help them grow. We are looking for a Principal CSM to provide proactive, high-touch strategic consulting to our Mid Market and Enterprise customers. You will work closely with ~20 customers and align with key stakeholders on challenges and business goals to help set them up for long-term growth and success with Klaviyo. You will meet weekly with customers to drive progress towards their goals,...

Boston |

As a Manager of Customer Success you will manage a team of 8-10 CSMs who support our SMB customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on scaling the SMB CSM team, youll be responsible for understanding SMB customer challenges and needs and driving the vision for our SMB customer experience as we continue to drive efficiencies for our teams.

You will...

Boston |

Klaviyo launched a game-changing new product in early 2020 that is taking the SMS market by storm. Were on a mission to help creators truly own their destiny, and a big part of the recipe is providing them with the tools, expertise, and data required to create amazing customer experiences through the channels they own (Email, Website, Mobile/SMS). SMS has proven to be an incredibly effective marketing channel for D2C brands and were super excited to bring this to all of our customers!

Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success...

Boston |

Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver an exceptional experience to our customers in their first 45-60 days setting up Klaviyo with the highest level of quality in both product knowledge and project management skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience to customers who are scaling their businesses with Klaviyo...

Boston |

As the Mid-Market Manager of Customer Success you will manage a team of 8-10 CSMs who support our Mid-Market and high value customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on expanding our Mid Market customer base, in this role you will also be responsible for understanding Mid Market customer challenges and needs and driving the vision for our Mid Market customer...

Boston |

Growth Success Managers nurture growth and foster community among Klaviyos mass market customers. Youll own the creation and promotion of product education materials through group training. Youll collaborate closely with fellow members of the Growth team, Academy, marketing, sales, and customer success more broadly to get customers the information they need. 

You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands, youll identify segments that need support and development, and work with the team to drive adoption...

Boston |
Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great...
Boston |

Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem.  Channel Customer Success Managers support the Agency Partner Program's mission to help our partners and their clients (Klaviyo customers) grow, by coaching and enabling our Agency Partners to deliver exceptional service to their clients.  We are looking for a cCSM who is passionate about customer success while providing a great experience to agency partners and their clients (Klaviyo customers) as they scale their...

Boston |

The Klaviyo Communitys mission is to create a collaborative space for our customers to learn, grow, and share with one another as they progress as e-commerce businesses. We strive to create an inclusive community of passionate Klaviyo customers, partners and employees. The Community forum will serve as the primary support channel for our free Klaviyo users, and will also provide a platform for free and paid customers alike to ask questions, share best practices, and learn from other like-minded/sized businesses. 

In order to scale the Community to meet the needs of our customers...

Boston |

The Klaviyo Communitys mission is to create a collaborative space for our customers to learn, grow, and share with one another as they progress as ecommerce businesses. Our forum will serve as the primary support channel for our free Klaviyo users and be a resource for all customers to ask questions, share best practices, and learn from other businesses.  We are looking for an experienced Community Manager to help support our customer base and deliver an incredible 1:many support forum experience.  

In this role, youll shape the operations for Klaviyos community forum and will be...

Boston |

As a Manager of Academy you will lead one of our Academy teams and be responsible for interviewing, hiring, training, coaching, and leading a team of new and established Academy Content Specialists, Video Producers, and UX Designers in a fast-paced and rapidly changing environment. You will work closely with the other Managers and the Director of Self Serve Customer Success to help build a highly successful team that is able to propel Klaviyos business goal to create a delightful, frictionless customer experience at scale. As part of our customer-focused, results-driven organization, you...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Waltham |

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented Customer Success...

Waltham |

Are you looking for an opportunity to challenge yourself? 

At ZoomInfo our employees work hard to define new possibles, and they are driven by winning. ZoomInfo is a company that got to where its at today on the backs of heroic efforts, over the years, by our employees and we are looking for more people to contribute to those efforts. 

At our company youll see that collaboration is second nature, and youll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best. 

Youll be presented with opportunities to both...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

New York |

Something Digital has recently joined forces with Rightpoint, a global experience leader and a Genpact company.

Genpact, a global professional services firm focused on delivering digital transformation, today announced the expansion of its experience business, Rightpoint, with the acquisition of Something Digital. The addition of Something Digitals deep commerce expertise to Rightpoints customer experience leadership, will further enable the companys ability to drive experience-led transformation at scale for clients across industries.

Something...

Norwalk |

Datto, the worlds leading provider of IT solutions delivered through managed service providers, is looking for a Product Support Expert to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Boston |

Client Service Manager

Office Location| Chicago, IL or Boston, MA

The Role

The Manager is an expert communicator  and  client  delivery  leader,  adept  at  working  in  small  teams  of talented   associates.   In   addition,  the   Manager   is   experienced   at   evaluating stakeholder  (including  brand  consumers  and  customers)  measurement  data,  is familiar with the main KPIs that marketing and brand managers are used to working with   and   developing   actionable   recommendations   for   communications...

|

Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.



Fairmarkit is...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing...

Newton |

About CyberArk:

CyberArk, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar driving innovation and helping our customers stay one step ahead of attackers.

Job Description:

CyberArk Software is seeking a Red-Team Engineer for the expanding Red-Team located in Newton, Massachusetts.

Looking at the security market today, there are...

New York |

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. There are options for working from home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also...

Waltham |

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

Poppulo is the global leader in the field of software solutions for Employee Communications. We are a fast-paced company with an entrepreneurial and dynamic culture focused on the power of people, both within Poppulo and our customer base. Poppulo offers a dynamic environment with driven, smart and flexible individuals, who thrive on challenges and responsibility.

The Opportunity:

We...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

 

About The...

Cambridge |

Traveler Support Specialist (Spanish Speaking)
EF College Study
Boston, MA EFs North American Headquarters
Start Date: May 2020 (while the position is based in Boston, we will deliver a remote onboarding)

Lets start with the disclaimers:

  • Were an education company, but you dont need a degree to work here.
  • Were a travel company, but you dont need stamps in your passport to work here. In fact, you dont even need a passport!

Sound counterintuitive? We believe in...

New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. Were scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform...

Boston |

About the Role

Validity is looking for a Successful leader with 15+ years of broad-based business and technology experience running a large, high-growth, SaaS-based organization delivering software-based business solutions to large and small enterprises in the areas of Sales, Marketing, or Services and Support.

This role will report to the Chief Operating Officer

Essential Position Duties and Responsibilities

  • Drive strategy and the alignment of customer success and transformational impacts through the adoption of...
Boston |

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.


Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to...

Boston |

At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey.


Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Boston |

Are you a digital marketer who wants to help drive digital transformation for one of the largest footwear companies in the world? Our Digital Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.

This position will be an integral part of the ASICS Global Media team, with a core focus on owned and paid media channels. As part of a global team, this candidate will work very closely with regional ASICS ecommerce and marketing teams...

Boston |

Hi Marley is a purpose-driven SaaS platform built for the insurance industry by people who know and love insurance. Designed to enhance customer trust and loyalty, Hi Marley enables hassle-free communication between the policyholder, insurance carrier and partners through a conversation SMS platform helping delight policyholders and achieve faster time to resolution. The platform uses industry-leading analytics to generate meaningful insights - enabling carriers to drive positive outcomes. Hi Marley has flexible APIs and requires zero integration to get started.

We are growing...

Cambridge |

Company Description


Tamr is the enterprise data mastering company trusted by large enterprises like Blackstone, the US Air Force, Google, and GSK. The companys patented software platform uses machine learning supplemented with human feedback to master and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by top-tier investors such as NEA and GV, Tamr is...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform determines when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

TrueMotion is looking for an experienced, data-driven, and humble Principal...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform can tell when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

TrueMotion is looking for an experienced, customer focused, and humble Principal...

Watertown |

We are looking for a Senior Payer Knowledge Associate to join our Payer Knowledge Services team within our Tech Enabled Services division. Your job will be to research, communicate, and manage complex payer and industry changes that impact athenahealth and its operations or strategies. But enough about us; lets talk about you.

You like to learn about key healthcare industry players and trends at both macro and micro levels. You like to be the gatekeeper of the research and knowledge gained and disseminate amongst your stakeholders in order to help support changes across athenas...

Boston |

ProfitWell is the leader in subscription monetization and retention. We help companies, from scrappy startups to brand-name enterprises, get the most out of their subscription offerings.



As a Client Strategist, youll work directly with global clients to solve their most complicated subscription pricing, monetization, and growth challenges. This role will require you to be an expert in building trust and rapport, managing client projects and deliverables, and thinking strategically.

...
Framingham |

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will lead the on-going strategic relationship, executive relationships, product adoption, and billings growth of your customers. This role will...

Boston |

Were looking for a leader for our support team who is passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As our Support Manager, youll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience while supporting and mentoring our amazing support engineers. This is an awesome opportunity to lead a team of support engineers who are excited about helping our customers work through their support concerns.

You are:

  • Empathetic: you can put...
Boston |

Reporting to the Senior Vice President of Product & Services, Client Services Manager is a key role in helping to drive the success of our Clients. This role will be responsible for managing the day-to-day relationship with our client base, ensuring our clients receive excellent service, driving resolutions to problems, and escalating critical issues to senior team members. An important responsibility of this role is to monitor KPIs (key performance indicators) against clients’ goals, and providing insights for continuous improvements. As professional services needs arise from...

Fall River |

The Solution Architect (SA) is responsible for designing a product specific solution architecture and implementing it in practice. He or she has a clear vision of our product and understands how it should benefit our customers business. The SA also translates this vision to the Product Development team so they can build product enhancements that are highly-tailored to the majority of our customers needs and requirements.

The Solution Architect takes part in all stages of the product deployment process. At the first stage of a project, a SA gathers the requirements to a software...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

 

About The...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking an experienced Associate Creative Director with a copywriting background to join our growing team and help us continue to share our powerful brand story with the world. The ideal candidate has a passion for the craft of copywriting, rooted in principles, and can work collaboratively to solve creative problems in innovative ways.


...
New York |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

Jellyfish is on a mission to make engineering leaders lives better by elevating the practice of engineering management. With the help of our customers, we at Jellyfish have built the worlds leading Engineering Management Platform, providing visibility into engineering organizations, the work they do, and how they operate. By analyzing engineering signals and contextual business data, Jellyfish enables leaders to align engineering decisions with business initiatives and deliver the...

Cambridge |

Company Description


Tamr is the enterprise data mastering company trusted by large enterprises like Blackstone, the US Air Force, Google, and GSK. The companys patented software platform uses machine learning supplemented with human feedback to master and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by top-tier investors such as NEA and GV, Tamr is...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

 

About The...

Boston |

Technical Content Producer

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture....

Boston |

Senior Manager, Customer Experience (Sentiment Program):

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for...

Boston |

Senior Business Analyst, Customer Experience:

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our...

Boston |

Job Description

Company Description

Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 9,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry...

Boston |

We guide our customers to deploy successfully and achieve value to enhance their security program.

Position Overview

The Customer Adoption Manager is responsible for expediting Rapid7s customers time to value in their first 90 days, throughout the onboarding process. Rapid7 is looking for a candidate with strong communication skills, a history of helping customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-...

Watertown |

We are looking for a Business Process Improvement Manager to join our Service Integrity team within our Technology Enabled Services division. Your job will be to coach and design the framework for the Service Integrity team to execute on process improvement. But enough about us; lets talk about you.
You have a strategic mindset, seeing ahead to future possibilities and translating them into breakthrough strategies. You are able to plan and prioritize your work to meet commitments aligned with organizational goals.

The Team: The Service Integrity Team delivers and...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

New York |

About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.s annual Best Workplaces & Forbes Best Startup Employers lists in 2020.

 

About the...

Cambridge |

Superpedestrian is seeking a full time, remote Customer Service Associate join our growing Customer Support team. This person will assist our electric scooter riders by providing them with product information and helping to resolve service issues.


Qualified candidates will have significant experience in direct customer service, and a history of exceeding performance indicators. Familiarity with CRM systems and practices is a must. We are looking for a highly motivated individual who is adept at operating effectively during...

Cambridge |

What you'll do:

  • Supports the development and ongoing implementation of the customer service training, knowledge base, and quality programs
  • Executes a structured program and methodology for conducting data and process analysis
  • Work closely with business stakeholders and SMEs to perform needs analysis, design and development of training curriculum and supporting resources
  • Provide onboarding and performance improvement training to LINK customer service associates and third party customer service organization
  • Provides needs analysis and makes...
Boston |

Wasabi is looking for a Technical Support Engineer with AWS storage experience to join our team. This is an opportunity to leverage your experience in cloud storage and networking infrastructure. You'll be surrounded by people who are smart and passionate about cloud storage, and believe that world-class service is critical to customer success. You will support and simplify the operational scalability that sustains Wasabi's strong growth. Your success will be measurable and visible.

On a typical day, Wasabi technical support engineers might deep dive to...

New York |

Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use...

Boston |

Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.

Every day, scientists around the world use...

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