Facebook: Program Manager, Business Planning and Operations - Global Clients & Category


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking an analytical, process, detail-oriented Business Planning & Operations Program Manager who can partner effectively with Sales leadership. The role will be part of the Global Clients & Category business. The Program Manager will work cross-functionally with several teams at Facebook, with the objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions. The primary focus of this position will be to partner closely with sales leadership to identify trends in revenue performance (including drivers like segmentation, solutions adopting and resourcing), improve efficiency in recurring processes (e.g., sales playbook, goal-setting, reporting), and undertake analyses to proactively identify short and long-term growth opportunities. The ideal candidate will be passionate about Facebook, view the world through an analytical lens, be interested in advertising, be intellectually curious, learn quickly, and be able to move fast while keeping focused on high-impact projects. This is a full-time position and is located in our New York Office.

Required Skills

  • Develop strong collaborative partnerships with key stakeholders and partners within the Global Clients and Category team and across the company, including contributing to/driving cross-functional task forces on major initiatives
  • Conduct impactful analyses on major revenue and product trends, including segment performance, product adoption, leading revenue indicators, team productivity and sales effectiveness, as well as external market and competitor analysis
  • Drive ongoing business rhythm (e.g., monthly revenue forecasts, quarterly goaling) as well as longer-term planning processes (e.g., annual planning)
  • Support sales leadership on short-term and long-term projects including launch of new sales initiatives, segmentation and service models

Employee Testimonials

Edward Fagin (Photo credit: Ryan Mack)
Edward Fagin
Engineering Manager

I'm an engineering manager on our real-time infrastructure team, and my team focuses on GraphQL Subscriptions — a component of the widely-used GraphQL open source query language for APIs — that makes it easier for engineers to build real-time features into their products. At Facebook, this framework powers a number of features that people use every day, including comment-typing indicators and streaming reactions on live videos.

At Facebook, you have the opportunity to contribute to an incredibly wide range of infrastructure projects. While our engineers have a variety of expertise, they share a passion for solving complex engineering challenges at scale. It's humbling to know that everything you work on can potentially impact more than two billion people around the world.

Vaneeta Singh (Photo credit: Ryan Mack)
Vaneeta Singh
Engineering Manager

We develop the network software for Facebook applications on iOS and Android platforms. This includes measuring and improving performance, reliability, security, and efficiency of network communication with Facebook servers. Getting the most out of a diverse set of worldwide mobile networks, and millions of handsets with a wide range of hardware capabilities is challenging as well as fun. All this while we play good citizens in these networks and are mindful of the device battery, storage, and data consumption.