Professional Services Manager
Eze Software Group is seeking an Associate Director to join our Product Engagement Group in New York/Boston. The Product Engagement Group acts as subject matter experts across various disciplines within the industry and our products. The Group’s main responsibility is to implement products, workflows, and custom solutions. The Professional Services team is a technical consulting team that creates custom solutions, including reports, plugin code, calculations, columns, and schemes. The aforementioned customization layers span the Eze Investment Suite, including Order Management, Compliance, Accounting, and Trading.
The major responsibility of this role is to lead the Professional Services team, which is responsible for delivering custom software solutions. The team will liaise with Clients, Eze Consultants, and Eze Project Managers to understand the Client’s Business Requirements. You will coordinate engineers and analysts to design, code and test software solutions. These engineers will be located onshore and offshore. We expect the leader of this team to build/refine the delivery process by working with Eze staff in Hyderabad India.
Bachelor's degree in Computer Science or Finance related subject
5+ years of professional experience in Financial Services/ Software
Master of Software Engineering Practices
Experience leading Offshore Teams
Ability to set team Goals/Strategy and measure progress through KPIs
Strong communication skills
Strong analytical and problem solving skills
Ability to work as part of a team
Some traveling may be required
Who We Are:
We are a trusted and proven partner to the investment community. We complement our award winning investment workflow technology with expert global customer service. We pride ourselves on fully understanding each client’s unique needs and advising them on best practices and processes to maximize their operational and investment alpha. Our team is made up of more than 1,000 global employees in 11 locations worldwide. We are headquartered in Boston, with offices in Chicago, Hong Kong, Hyderabad, London, New York, Rio De Janeiro, San Francisco, Singapore, Stamford, and Sydney.
We are a highly dedicated team of innovators and experts who love to collaborate on the cutting edge. We service our clients’ unique and growing needs with highly configurable, expansive, and integrated products for the entire investment process and community and we are never satisfied until our customers are delighted. We celebrate this passion and commitment by fostering a culture that promotes innovation, growth, communication and achievement from the bottom up. We nurture the entrepreneurial spirit and welcome productive debated. We encourage open communications and upward feedback, we learn quickly from our mistakes, challenge the status quo – all while remaining accountable to our colleagues and clients. We also understand work is a big part of life, so having fun and celebrating hard work is core within our culture.