Job Post

Product Operations Manager

Facebook
770 Broadway
New York, NY 10003
Facebook is looking for a Product Operations Manager to join the Community Operations team. Our team works directly with Product and Engineering to ensure the products we release to our community are delightful and high quality to use. We’re looking for an experienced people manager who loves to coach and develop individuals aligned to their strengths and who will be an energetic, passionate and strategic voice on our Product Operations leadership team. In this role, you’ll oversee the specialists who support several different product teams and coach them to impact. 

The scope of the Product Operations team is to improve the user experience with our products. The product specialists you would manage collaborate closely on newly released product and features to help project manage the key aspects of the launch (milestones, testing, dashboards). The specialists are also responsible for understanding the quality and user experience for our products globally. In this capacity, your team will partner and integrate closely with Product Managers and Engineering to bring an operational mindset to product development. 

This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a strong work ethic, and a good sense of humor are a must.

  RESPONSIBILITIES
  • Manage and coach your team of Product Specialists to have big results through career, skill and personal development
  • Become a trusted partner for our product and engineering teams understanding how your team can help contribute to driving our overall mission
  • Structured thinker who helps advance the strategy and execution of the Product Operations team
  • Build empathy and passion for user experience and trust across the company
    MINIMUM QUALIFICATIONS
    • 2+ years of people management experience
    • 4+ years of experience working in tech, consulting, or an operational capacity
    • 2+ years of experience with product or consumer operations
      PREFERRED QUALIFICATIONS
      • Experience to identify opportunities and define operational improvements
      • Communication and influencing experience
        Category: Product Management
        Full-time

        See What It's Like To Work Here

        At Facebook, you’ll do the best work of your career. Every day, you’ll have new problems to solve—and meet new people to learn from. And we’re committed to supporting the learning you need to grow. In everything we do, we’re guided by five core values.

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