: Product Manager
122 West 27th Street
New York, NY 10001

Employee Testimonials

Austen Asadorian
Drew L. Friedman

Video

About The Role

We are looking for a Product Manager to join our rapidly growing team! As a Product Manager at SevenRooms, you will be responsible for the definition and creation of innovative software products for our global customers and internal business stakeholders. Our Product Managers interact regularly with cross-functional teams, including engineering, user experience design, customer success, and finance. They also represent the voice of internal stakeholders to ensure we are also developing internal facing products and system integrations to meet their needs. 

What Youll Do

  • Define business and product requirements
  • Engage with product managers and business stakeholders driving a variety of business initiatives
  • Lead cross-functional teams to execute on product plans and to deliver results
  • Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
  • Analyze and act on business metrics and data to grow the business
  • Identify our customers' needs and opportunities through data analysis, interviews, and research through quantitative and qualitative methods
  • Research and understand customer requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
  • Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints
  • Working with the other teams to ensure a high degree of consistency in how the company and the product are represented
  • Function as the Product Owner for an Agile Scrum development team to define, deliver, build and iterate on capabilities

Who You Are

  • 3+ years of product management experience within Enterprise SaaS applications
  • A keen interest in technology and new technology trends
  • Able to set clear and deliverable goals. Demonstrate tenacity, commitment to deliver, and be accountable for results
  • Proven ability to influence cross-functional teams
  • Comfortable working with large, disparate data sets and web technologies
  • Able to balance multiple projects at once and adhere to deadlines (strong time management skills are key)
  • Ability to deliver initiatives from conception through completion
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement

What We Offer

  • Competitive salaries and flexible work life balance
  • Equity share in a growing business
  • Unlimited Vacation
  • A full slate of benefits coverage including: medical, dental, vision, and pre-tax commuter benefits, gym reimbursements, and unique memberships through One Medical and Perkspot
  • 401k plan

About SevenRooms

We believe that when insight and instinct combine, people and businesses thrive.

At SevenRooms, we're on a mission to help hospitality operators own direct relationships with their guests, building stronger businesses through personalized service and marketing. Our clients are some of the largest, most reputable restaurant, nightlife, hotel and concierge brands in the world. We provide these companies with mission-critical tools to run their business and manage millions of visits at their properties.

A career at SevenRooms means you'll be working alongside incredibly talented professionals with a passion for hospitality. We believe deeply in the power of meaningful connections, and it shows in the products we build and the people we hire.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Click here to view our Prospective Employee Privacy Notice or visit https://bit.ly/3iUUpYK

Full-time

Employee Testimonials

Austen Asadorian
Austen Asadorian
Sales Manager

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined SevenRooms because I was hyper aware of the pain points in the industry around reservation, seating and guest management technology after having lived it in my day to day for years. More importantly, I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Drew L. Friedman
Drew L. Friedman
Manager, Client Onboarding

When you’ve worked in the fast-paced restaurant world, the organized chaos of a tech startup is actually very similar - and it was an easy transition! We're building a platform that helps our restaurant clients provide amazing, above and beyond hospitality experiences to their guests. If there’s one thing I have learned, it’s that hospitality is a universal language that pervades so much of our everyday lives and interactions -- and that’s pretty magical.