UiPath: Product Consultant Support
90 Park Ave.
New York, NY 10016

Employee Testimonials

Paul Punguta
Quentin Brandon

Video

Accelerate Human Achievement: that is UiPath's purpose. We are the leader in Robotic Process Automation (RPA) and the highest-valued AI enterprise software company in the world. With over $568 million in funding from top venture capital firms like Accel, CapitalG, Kleiner Perkins, Sequoia, IVP, Madrona Venture Group, Meritech Capital & Coatue, we are on an unprecedented trajectory of growth. With this funding, we have an incredible opportunity to improve the way people work globally.


Our award-winning company culture values humility, and leaders who know how to listen. CEO Daniel Dines primary goal was to build a company where he would love to work, and even now, with thousands of employees in tens of countries, that remains our top priority.


We trust and empower our colleagues, and together we make sure we have everything we need to do our best work, from the support of strong leaders to awesome perks and benefits.


Come join our amazing Support Team in providing our Customers incredible service and partnership.


Here is what you will be doing at UiPath:

*In charge of the overall product support for discrepancies/bugs/ enhancements/customer

*Help customers round the clock (24/7 shifts) - split between team

*Feedback to the product team

*Escalation of bugs to development and Product Requirements

*3-5 years of technical support experience

*B.S. in Computer Science/ or equivalent degree

*2 years of experience with production level software engineering

*.NET (C# or VB), Java + node based programming is a perfect match

*Fluent written and spoken English


First point of contact for UiPath software support in pre-sales and post- sales stages;

In charge of the overall product support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools

Help customers round the clock (24/7 shifts)

Feedback to the product team

Escalation of bugs to development and Product


What you will bring:

3-5 years of technical support experience

B.S. in Computer Science/ or equivalent degree

2 years of experience with production level software engineering

.NET (C# or VB), Java + node based programming is a perfect match

Fluent written and spoken English

Multilingual is a plus



At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.


At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

Full-time

Why We Work Here

Paul Punguta
Paul Punguta
Project Manager - Finance

This is my 4th position in 2 years. Every time I wanted to take a new challenge, I got nothing but support. My favorite quote is: "If you do not know where you are going, any road will take you there." UiPath gave me the chance to find out where I was going.

Quentin Brandon
Quentin Brandon
Product Manager

Joining UiPath, I got to participate in customer projects that will forever reshape the Japanese workplace, worked on technologies such as RPA-enabled chatbots, and recently joined the product team to further improve UiPath based on our users feedback. What an exciting 8 months!

Tejus Venkatesh
Tejus Venkatesh
RPA Evangelist

Every one of us enjoys the autonomy in our work, and this helps us nurture our Start-up like culture. However, we constantly challenge our peers and also leaders on their actions and decisions to bring the best for UiPath.

Gabriel Pana
Gabriel Pana
Vice President of Sales

I have been working with UiPath since early 2016, when we were only 30 people in a small office. Since then we grew to be more than one thousand in global offices that span Americas, EMEA and APAC. It is quite a journey that I am happy to be part of, allowing me to learn more about our global customers and myself in a global context. UiPath gave me the possibility to discover and learn, more than any other company I’ve worked with.

Mina Deckard
Mina Deckard
Senior Content Writer

UiPath is a beast. A hungry, voracious, magnificent beast. As with any beast, the more you feed it the more it wants. But the ride will be spectacular! An open water adventure. For me, the only way out will always be in.

Mihai Pricochi
Mihai Pricochi
RPA Technical Pre-Sales Lead - EMEA

It's almost surprising how dynamic UiPath is and how easy it was for me to relocate to a new region. My managers, and the whole team really, have always been supportive and encouraged me to look for new challenges. With UiPath I have a great opportunity to travel around the world, from the US to Tokyo, New Zealand, Australia, and almost all Europe.