Intro
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Summary
The People Data Reporting Manager at Facebook will manage a team of Data Analysts within our People Analytics organization. This team will work closely with various cross-functional HR Partners and stakeholders to effectively distill ad-hoc requests, ask appropriate questions to understand hypotheses and respond to requests with logical, organized, data/insights in a timely manner. The ideal candidate will be curious and inquisitive, have strong critical thinking and analytical skills, will thrive managing concurrent projects while working with a global team to drive outcomes and will enjoy informing and influencing stakeholders with creative storytelling skills.
Required Skills
- Lead team of 6+ delivering on Data Analytics and Reporting insights across the organization
- Oversee and manage the performance of the reporting team using KPIs and SLAs to assess the quality, timeliness, and customer service
- Set strategies for and lead the team in support of partnerships with geographically distributed stakeholders
- Lead global project work on the enhancement of reporting operations including process improvements and automation to eliminate manual processes
- Onboard and train team members on new technology, processes and partnerships
- Provide support and leadership in issue resolution on various data issues
- Understand high level Reporting and Analytics needs for each organization to drive insights for stakeholders
- Partner with HR Technology, People Services and other cross-functional teams to provide input on digital experience, self-solve tools, access provisions and data integrity
- Manage the career development of direct reports, as well as help drive their cross-functional relationships
- Apply expertise in qualitative analysis and the presentation of data to see beyond the numbers and help inform, influence, support against business priorities
- Act as an internal consultant by understanding business needs and applying contextual knowledge in order to scope data requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of analytics teams
- Effectively communicate with cross-functional partners and internal teams to deliver solutions in a timely fashion
- Proactively manage stakeholder expectations, manage escalations and resolve issues in a timely manner
- Exercise independent judgment and discretion while utilizing company policies and practices to determine appropriate action
- Needs to understand and react quickly to changing priorities even when not all the information is available
