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Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
News Partnerships is looking for a strategic and operationally-strong professional to lead our Partner Solutions team in North America. The person will optimize how Partner Solutions Managers (PSM) work with partners, support a data and analytics function, and help set global strategy for the News Partnerships team around goals and partner management. The Partner Solutions team works to ensure a seamless experience for partners on our platform through deep product expertise and business analytics. News Partnerships manages Facebook Inc.s product and business relationships with some of the worlds most important news organizations.
- Manage and develop a team of Partner Solutions Managers that works across local and national news in the US and Canada
- Help set News Partnerships' goals and align this team to deliver against them
- Support managed partners and liaise with Strategic Partner Managers and other internal stakeholders to optimize partner experience on the platform
- Serve as a central connection point for Global News PSM and develop channels for communication and collaboration
- Proactively advocate for partners and push issues toward resolution
- Optimize team performance by leading process improvement initiatives, identifying growth opportunities, and setting individual goals
- Identify process gaps and work with product and operations teams to develop scalable solutions
- Develop support models for central news teams that drive global initiatives
- Adapt quickly to product changes and limitations, and communicate these strategies to stakeholders and partners
- Develop deep product expertise with an ability to collect and synthesize meaningful feedback to drive our product roadmap
- Serve as an internal advocate in connecting teams to product and operational solutions
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