Facebook: Mixed-Methods Instagram Product Researcher, Growth

Intro

Instagram is a global community of more than 1 billion, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to connect people to the people and interests they love. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.

Summary

Come join a diverse and collaborative team of Instagram researchers working to bring people closer to the people and things they love, shaping the future of Instagram.
Our work directly impacts products in making Instagrams value realized by over a billion people who are a part of our community and our work is at the forefront of making Instagram more available to the next billion people around the world.
Our primary research ranges from formative to evaluative, using approaches such as quantitative surveys, diary studies, in-depth interviews, and contextual inquiries. For this position, we are looking for individuals with a mixed-methods background (experts in both qualitative and quantitative methods) and who bring an understanding of how to integrate diverse sources of insights.
The right candidates will be effective communicators who have done rigorous, creative, impactful primary research, who are passionate about bringing access of Instagram to people around the world, and who are comfortable in a flat, fast-moving, collaborative organization.

Required Skills

  • Work closely with other disciplines (e.g. Engineering, TPM, PM, Data Science) to identify and prioritize knowledge gaps in our understanding
  • Design and execute research that closes those knowledge gaps, using a wide variety of methods and interpreting analysis through the lens of business impact, UX, and social science
  • Drive tactical and strategic product decisions, addressing both user behavior and perceptions
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Lead and deliver research share-outs to different audiences and disciplines to encourage empathy and understanding with different segments (specific markets, new or resurrected users, etc.) and identify clear opportunities to improve the experience
  • Collaborate closely with other researchers
  • Willingness to travel internationally
Full-time

Employee Testimonials

Edward Fagin (Photo credit: Ryan Mack)
Edward Fagin
Engineering Manager

I'm an engineering manager on our real-time infrastructure team, and my team focuses on GraphQL Subscriptions — a component of the widely-used GraphQL open source query language for APIs — that makes it easier for engineers to build real-time features into their products. At Facebook, this framework powers a number of features that people use every day, including comment-typing indicators and streaming reactions on live videos.

At Facebook, you have the opportunity to contribute to an incredibly wide range of infrastructure projects. While our engineers have a variety of expertise, they share a passion for solving complex engineering challenges at scale. It's humbling to know that everything you work on can potentially impact more than two billion people around the world.

Vaneeta Singh (Photo credit: Ryan Mack)
Vaneeta Singh
Engineering Manager

We develop the network software for Facebook applications on iOS and Android platforms. This includes measuring and improving performance, reliability, security, and efficiency of network communication with Facebook servers. Getting the most out of a diverse set of worldwide mobile networks, and millions of handsets with a wide range of hardware capabilities is challenging as well as fun. All this while we play good citizens in these networks and are mindful of the device battery, storage, and data consumption.