: Learning Program Manager (Content), Mission Control

Intro

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary

Were looking for a Learning Program Manager to join the Learning Experience team within Mission Control. In this role, you will manage the learning experience and strategic direction for one or more technical education programs designed for Facebook employees.

You will work closely with Program Managers, Instructional Designers, and partners to drive the creation of learning objectives, development of learning content, communication to learners and stakeholders, monitoring of learner consumption, evaluation of feedback, and continuous iterations that lead to highly engaging and effective learning experiences.

Mission Control is the team that enables strategic workforce planning and execution for our Tech organization. This includes the management of our technical onboarding (ex. Engineering Bootcamp) and continued education programs (ex. Machine Learning Academy). The Learning Experience team is responsible for the development and continuous improvement of the curriculum used within these programs. This is a newly formed and quickly growing team looking for strong people to help build the foundation that will lead to long-term success.

If you are passionate about helping others learn, enjoy developing and improving learning programs, and want to be on the team thats helping prepare and advance Facebooks technical talent, then wed love to hear from you. This is an important role with a lot of opportunity for you to make an impact.

Required Skills

  • Define and execute learning experience strategies and roadmap for assigned onboarding or continued education program(s)
  • Partner with engineering and analytics leaders to define and frequently evaluate program learning objectives and outcomes
  • Direct the development of new or updated learning content in close partnership with Instructional Designers
  • Build a strong and influential network of content partners and experts who are willing to volunteer their time to help us continuously improve our programs
  • Approve, decline, and prioritize content requests from partners and stakeholders
  • Conduct a reoccurring content audit to ensure learning materials stay up to date
  • Communicate content or program changes to stakeholders and learners
  • Evaluate feedback and prioritize updates that will improve the experience for future learners
  • Monitor learner consumption data and make changes that address concerning trends
  • Share frequent status updates with the team, stakeholders, and partners
  • Be the go-to for answers to questions about the program(s) you oversee
  • Manage multiple projects simultaneously in a fast-paced ambiguous environment while delivering high-quality work on time
  • Travel occasionally within the United States and possibly internationally
Full-time

Employee Testimonials

Edward Fagin (Photo credit: Ryan Mack)
Edward Fagin
Engineering Manager

I'm an engineering manager on our real-time infrastructure team, and my team focuses on GraphQL Subscriptions — a component of the widely-used GraphQL open source query language for APIs — that makes it easier for engineers to build real-time features into their products. At Facebook, this framework powers a number of features that people use every day, including comment-typing indicators and streaming reactions on live videos.

At Facebook, you have the opportunity to contribute to an incredibly wide range of infrastructure projects. While our engineers have a variety of expertise, they share a passion for solving complex engineering challenges at scale. It's humbling to know that everything you work on can potentially impact more than two billion people around the world.

Vaneeta Singh (Photo credit: Ryan Mack)
Vaneeta Singh
Engineering Manager

We develop the network software for Facebook applications on iOS and Android platforms. This includes measuring and improving performance, reliability, security, and efficiency of network communication with Facebook servers. Getting the most out of a diverse set of worldwide mobile networks, and millions of handsets with a wide range of hardware capabilities is challenging as well as fun. All this while we play good citizens in these networks and are mindful of the device battery, storage, and data consumption.