Intro
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Summary
Facebook is seeking a Head of Agency to oversee our US relationship with a major advertising Holding Company. This person will be accountable for a specific book of business as well as leading broader horizontal efforts across channels, functions and sales teams. The ideal candidate will have extensive experience in selling cross-network marketing solutions to Fortune 500 advertisers and a proven ability to reach and influence executive level customers and drive new business. Additionally, the candidate will have experience of working within a matrixed organization as well as experience in leading, coaching and influencing people to generate positive results. Candidates must have strong consultative sales skills, a collaborative and innovative spirit and be comfortable dealing with ambiguity. This is a unique opportunity to help shape the wider North American sales team and is pivotal to Facebook's success.
Required Skills
- Build, inspire, train and manage a talented, motivated, highly consultative sales and services team
- Set clear agency business plans, with defined milestones, KPIs and joint accountability
- Translate the business objectives of the holding company into actionable platform and organizational strategies
- Drive rigorous and scalable approach to solving complex problems for our agency ecosystem
- Lead complex initiatives and deliver scalable agency partner development and team improvements
- Identify winning strategies for scaling horizontal initiatives and insights throughout the organization
- Work cross-functionally with In-Market teams, Global Teams, Business Operations, Platform, Marketing Science, and Product Marketing to optimize our sales efforts
- Consult with Product Marketing to help shape product development in support of partner needs, with particular focus on measurement and brand safety/suitability
- Exceed sales, pricing and yield goals and develop scalable operations solutions and improvements to support Facebooks continued advertiser growth
- Guide the creation of persuasive presentations and stories that demonstrate the value of Facebook to agencies and marketers
- Create and lead culture initiatives to inspire, train and manage a talented, motivated, highly consultative sales and services team
- Establish high level relationships with holding company leadership focused on driving client ROI, industry solutions, agency education, and joint development opportunities
- Serve as an industry thought leader in digital advertising and adapt to Facebooks ongoing product and technology developments
- Excellent ability to forecast and efficiently allocate resources to drive profitable business results including reviewing teams forecast and drive accuracy and effectiveness
- Create and deliver consultative sales using industry knowledge, market trends, and Facebook marketing solutions
- Be point of escalation for any potential issues that could impact client relationships
- Ensure that you and your team always deliver the highest level of customer service and present Facebook solutions in a compelling, positive and professional way
