Intersection: Employee Engagement Manager
10 Hudson Yards
New York, NY 10001


Employee Testimonials

Who we are:

At Intersection, we are at the forefront of the smart cities revolution. Our mission is to improve daily life in cities and public spaces, with products that bridge the digital and physical worlds by delivering connectivity, information and content to enrich our everyday journeys and elevate the urban experience.

We pair our human-centered methodology with cutting-edge technology to design, develop, deliver, and maintain unique products and experiences in public space that deliver value to advertisers, cities, and consumers. Whether partnering with urban transit systems to revolutionize commuting and travel, with cities to transform how they connect with residents and visitors, or private developers to create unforgettable experiences in neighborhoods and districts, our solutions are scalable platforms on which our clients can build the future.

Intersection is backed by Alphabet through its urban technology company Sidewalk Labs.

What is the role?

You will manage programs and events that foster employee engagement and cultivate Intersections culture among a diverse and rapidly growing organization. Your objectives will directly impact efforts related to employee satisfaction, enhancements to our culture initiatives, and improving our internal employee communication plans. This role will also play a role in continuing the development of our D&I initiatives by owning our annual D&I survey, company-sponsored employee resource groups, and working with other teams to bring relevant programming to our NY headquarters and regional offices.

Within the first three to six months, you will:

  • Develop and lead employee recognition efforts related to tenure-based moments, IxNspiration & MVP Awards, and maintain real-time recognition activities
  • Own and amplify efforts related to employee on-boarding activities
  • Provide ongoing management of deliverables for Intersections connection events: Culture Committee, employee volunteerism, executive lunch roulettes, Lunch & Learns, and interactive employee events in all of our offices
  • Deliver meaningful content to our employees through our employee newsletter, InterMission, sharing news from internal teams around our people and living up to our core values
  • Own and execute quarterly Town Halls by working closely with the CEO and Executive Team on content
  • Partner with Head of Payroll & Benefits to support wellness events across all offices
  • Partner with Recruiting Operations to manage our external presence on Glassdoor and implement campaigns during key moments of the employee journey
  • Create and facilitate learning content across the company

Within the first year, you will:

  • Own our employee engagement activities, including the annual employee engagement survey
  • Own and perform analysis on our annual diversity and inclusion survey
  • Manage the initiatives found in the employee engagement survey to drive positive trends on key outcomes of the survey. Maintain a pulse on employee morale and engagement, continuously identifying opportunities to create an outstanding workplace.
  • Drive and focus on the connectedness of the organization as a whole
  • Analyze information and identify workplace improvement needs
  • Support and collaboratively help to build engagement teams within the cross functional areas of the company
  • Research and work with vendors and other departments to build employee engagement initiatives

You are awesome for this role because:

  • 3+ years HR and/or Diversity & Inclusion experience, employee engagement, team collaboration
  • Dynamic personality - you are someone others want to connect with on a daily basis
  • Proven track record of being energetic, forward thinking and creative, while also being able to challenge assumptions while providing best in class HR
  • Flexible to changing priorities; must be able to shift priorities quickly
  • Exceptional communication skills, ability to facilitate, train and present to large groups
  • The ability to handle tasks independently, as well as with a team, and to effectively communicate with a range of individuals, from senior managers and affiliated partners to team members
  • Strong organizational and project management skills; ability to multi-task
  • Strong employee relations and organizational development experience
  • Proven ability to introduce new ideas and programs in a culturally diverse workforce
  • Must be comfortable in fast-paced, deadline-driven environment and open to new ideas

Employee Testimonials

Tyler Green
Senior Software Engineer

Intersection is an amazing place to work! Building software used by riders of many of the country's largest transit systems is extremely rewarding. And there's nothing like debugging your own code running on a train platform on your commute home! Our Smart Cities Engineering team is filled with passionate people working to bring revolutionary products to the streets and people of our cities, all while supporting each other and our growth as engineers.

Leah Jacobs
National Account Executive

Working at Intersection has given me the ability to grow both personally and professionally as my career has developed. There are always new ideas, challenges and opportunities to go after so each day is truly a new adventure. While I love what I do - I must admit that the people & culture here at Intersection are what keep me grounded and loyal. The passion and support from each team are the reasons why we continue to excel and become market leaders in our industry.

Kavita Chaudhry
Senior Software Engineer

From the people I work with to the tech and code I develop, I love being an Engineer at Intersection. I love the team I work with - every single one of us brings something unique to the table. I love the diversity of projects I work on - I am not confined to just one language or one side of the tech stack. On Monday, I could be working in Python or Go or Scala, but on Friday I might be working in Javascript. I also love the amount of input we, Engineers, have on the projects we work on -  we can pitch an idea and there's a solid chance that we can make that project or idea a reality. All of these things - combined with our do good mission - make Intersection an amazing and exciting place to work!

Andrew Albright
Partner Manager, Link

I love my job at Intersection! Every day I step into the office, I get to spend my day working with talented and passionate people from a diverse set of disciplines. Our work providing free wireless internet to millions of people across the world speaks volumes about Intersection's values as a company. Not only am I engaged in my work and given responsibility in my role, but I am happy knowing that I work with a team that is providing a crucial service in helping to close the digital divide in New York, London, and beyond.