Simon Data: Director, Strategic Accounts
821 Broadway
New York, NY 10003

Employee Testimonials

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About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer communications in any channel. Simons unique approach allows brands to develop incredible personalization capabilities without needing to build and maintain massive bespoke data infrastructure.

Our culture is rooted in organizational transparency, empowering individuals, and an attitude of getting things done. If you want to be a valuable contributor on a team that champions these core values we would love to hear from you.

The Role

Simon Data is seeking a Director of Strategic Accounts who will be responsible for building and leading a strategic accounts team within our Client Solutions function. Success in this role means both building out the core capabilities that will enable Simon to successfully lead and grow relationships with Fortune 500 multinationals at scale, while at the same time directly leading account strategy and engagement across our most critical client relationships.

As the Director of Strategic Accounts, you will serve as a trusted advisor to the senior-most executives at our clients organizations (CROs, CMOs, VPs/SVPs, GMs). Accordingly, you will have the full support of the Simon organization across Simons leadership team, data scientists, and technical account managers.

What Youll Do

  • Build and manage a team of Strategic Account Managers and technical support analysts
  • Lead account strategy and engagement with Simons most critical enterprise client relationships
  • Nurture deep, trusted-advisor relationships with the senior-most partners in our client organizations
  • Support the VP of Client Solutions in the maturation of account management processes across the Client Solutions function
  • Collaborate with the Director of Strategic Advisory on the development and evolution of Simons strategic services offering
  • Partner with Strategic Account Managers to find opportunities to grow client wallet share
  • Support Simons Enterprise sales team in key moments across the sales cycle to demonstrate the value of our service model to our largest prospects

Qualifications

  • MBA and 12+ years of professional experience
  • 5+ years leading key account teams for a SaaS or other technology company
  • 6+ years directly leading enterprise client relationships for a SaaS company
  • Management consulting experience a plus
  • Proven track record building and scaling account management teams in a fast paced environment
  • Subject matter expertise in digital marketing and marketing technology
  • Excellent communication & presentation skills; both written and verbal
  • Collaborative style when working across teams
  • Ability to understand and navigate complicated organizations
  • Ability to strategically understand business problems and map to potential solutions
  • Analytical - comfortable navigating data and technology systems
  • Unwavering focus on driving solution development
  • Willingness to travel up to 20%

Visa sponsorship for this role is currently not available.

Diversity

Were proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Full-time

Employee Testimonials

Shelley
Customer Support Specialist

Since starting at Simon, I've been able to work on widely varying client projects and across departments and areas of our platform. It's great to be able to expand my experience and develop new skills.

Jeff
Senior Business Development Representative

Working at Simon has a been a launch-pad opportunity for my career. I’ve not only had the ability to grow personally and professionally but also work alongside some of the brightest minds in marketing.

Kenny
Software Engineer

Simon is a special place because of its' people - I love the people I work with! Even as a full-time remote employee, I always feel connected with my teammates. Moreover, Simon is growing fast and there's so much opportunity to make an impact here.

Eren
Data Engineer

I love that a strong core of our engineering culture is the ability to work from home! I'm in the office most days, but being able to work productively from home is a huge benefit to life at Simon!

Sam
Data Engineer

Starting as an engineer at Simon has given me the opportunity take the lead on projects and responsibilities far outside the typical scope of a junior engineering role and helped me to grow rapidly as an engineer.