VentureFizz Job Board

305 Jobs Listed
Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is a disruptive Fintech enabling over 2,000 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is a disruptive Fintech enabling over 2,000 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added...

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A Non-Clinical, supportive and integral role to the Population Health Management (PHM) Case Management Nursing Team working to enhance the quality of member management while assisting in the maximization of both satisfaction and cost effectiveness. The role of Case Coordinator includes data collection, reporting and processes, clinical pulls, case creations in charting platforms and general administrative tasks within the Population Health Management Program. This position is part of a team in the Value Based Care Department.


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Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |
 
Our platform is disrupting the industry in how organizations view the HR function and were committed to breaking down barriers to make HCM operations simpler while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering best-in-class implementation of our solutions. 
 

The Benefits PS Consultant is the subject matter expert that, along with the other members of the client Implementation team, is responsible for the delivery of on time and accurate new client implementations as well as...

New York |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

Principal Academy Content Specialists are responsible for planning and executing content operations and strategy to help Klaviyo customers grow their businesses. 

Youll manage the content strategy of Klaviyo Academy site, ensure that the team is on track in meeting their content goals and deadlines, and create strategic content across a variety of different formats. Youll collaborate closely with fellow members of the Academy team, marketing, sales, and customer success more broadly to create interesting, educational content and propel cross-functional projects to solve for the...

Cambridge |

Company Description


Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The companys patented software platform uses machine learning supplemented with customers knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and backed by founding...

Cambridge |

Trip Consultant, Customer Service

EF Ultimate Break (a division of EF Education First)

Cambridge, MA USA

Are you hungry to bring your customer-centric expertise to an innovative and fast-growing organization? Are you an ambitious and self-motivated rock star? Seriously are you?

Be challenged and supported in a one-of-a-kind culture surrounded by thoughtful and brilliant people. Take pride in being part of a dynamic organization that is shaping the global perspective of the next generation.

As a Customer Service Trip Consultant, youre a...

Boston |

Seismic is seeking a hands-on, experienced, Customer Advocacy Manager. The ideal candidate is passionate about building relationships with customers, engaging them in programs that drive mutual success, and working with them to bring their success stories to market. This position is directly associated with influencing revenue growth, brand building, and retention efforts, through the creation of compelling advocacy relationships that contribute to our customers overall experience and success. Experience working with Sales, Marketing, Customer Success organizations to support growth is a...

Boston |
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.
 
We are very interested in...
Boston |

Are you an experienced digital marketer who wants to drive digital transformation for one of the largest footwear companies in the world? Do you seek ways to innovate and optimize digital marketing campaigns? Our Consumer Engagement team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.


This position will lead the development of cutting-edge digital campaigns for new product launches and key global events. This individuals focus...

Boston |

Protecting patient healthcare information is the #1 cybersecurity objective within the $3 trillion U.S. healthcare industry. Healthcare has a multitude of data security software tools and defensive strategies already in place, but they fall way short in securing healthcares uniquely complex infrastructure. Further, with the advent of the COVID-19 crisis and even more remote care, the patient data attack surface has increased exponentially. The need for what we are building has never been greater.

Tausight is a patient data security...

Boston |

As a Quality Assurance Engineer, you will help ensure the satisfaction of our users by demonstrating that existing and new products meet the highest standards of security, reliability, user-friendliness, and speed. The right candidate has an analytical mindset and a drive to innovate within the position.


ASICS Digital is a division of ASICS based in Boston, Massachusetts. Our goal is to build digital technologies to better connect the ASICS brand to its consumers. We are responsible for the continued development of mobile-...

Hopkinton |

This position can be located anywhere in the United States and a Work From Home on a permanent basis is supported.

Your primary responsibilities are to assist our client users with questions and issues pertaining to the application of the software. This includes resolving support requests, troubleshooting issues, replicating scenarios for developers to address and in-house testing of software. Occasionally train customers on components of the system.

SPECIFIC DUTIES and RESPONSIBILITIES:

  • Gather information from the client and determine...
Boston |

Want to join a high-energy team that is reimagining the eCommerce solution for one of the largest footwear brands in the world? Do you have strong attention to detail? Relish a good challenge? Do you want the chance to think creatively about why and how software misbehaves? Come join our team! Our Engineering team is partnering globally on for making the technical and product decisions for a multi-billion dollar eComm site.


As a Senior QA Engineer, you are a strong advocate for our users and exhibit this through your testing....

Boston |

Job Description

ABOUT ROLE

The Sr. Customer Relationship Manager maintains and expands relationships with strategically important large customers for the Customer Engagement and Support (CES) business unit. This position has a key role driving the health, retention and growth of LogMeIn CES clients, focusing on Bold360 and Bold360ai. The Sr. CRM serves as the trusted point of contact for a portfolio of customers, beginning from last stages of sale and through onboarding...

Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze and execute across their customer journey. Not only that...

  • Were funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.
  • Weve been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly.
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top Places...
Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation in an...

Watertown |

We are looking for a Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the technical and industry knowledge. You are an effective team member and display initiative and flexibility in team goal orientation in an...

Watertown |

We are looking for a Business Process Improvement Manager to join our Service Integrity team within our Technology Enabled Services division. Your job will be to coach and design the framework for the Service Integrity team to execute on process improvement. But enough about us; lets talk about you.
You have a strategic mindset, seeing ahead to future possibilities and translating them into breakthrough strategies. You are able to plan and prioritize your work to meet commitments aligned with organizational goals.

The Team: As a whole, the Service Integrity Team...

Watertown |

We are looking for a Payer EDI Associate to join our Knowledge and Decision Services team within our Technology Enabled Services division. Your job will be to research, communicate, and manage complex payer and industry changes that impact athenahealth and its transmission of data to payers and vendors. But enough about us, lets talk about you.

You are a strong project manager with an interest in optimizing processes both within athenahealth and the greater healthcare industry. You enjoy critical thinking, driving results, and solution design, but your passion is working as a...

Watertown |

We are looking for a Payer Knowledge Associate to join our Payer Knowledge Services team within our Tech Enabled Services division. Your job will be to research, communicate, and manage complex payer and industry changes that impact athenahealth and its operations or strategies. But enough about us; lets talk about you.

You like to learn about key healthcare industry players and trends at both macro and micro levels. You like to be the gatekeeper of the research and knowledge gained and disseminate amongst your stakeholders in order to help support changes across athenas services...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Waltham |

POSITION HOURS: 10pm ET - 7am ET

We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

The...

Waltham |

POSITION HOURS: 10pm ET - 7am ET

We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years!

The...

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Overview /

We are looking for an experienced, customer-facing Implementation Engineer to help our enterprise banking clients leverage the power of our platform. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology.

Essential Responsibilities /

  • Communicate difficult technical concepts clearly and succinctly to business users
  • Translate business requirements into practical technical solutions including estimates for implementation
  • Proactively...
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Overview /

We are looking for an Associate Implementation Engineer to help our enterprise clients leverage the power of our platform. Ideal candidates need to be solution oriented, process driven, fast learners, strong communicators and passionate about technology.

Essential Responsibilities /

  • Proactively communicate and collaborate with external bank clients and partners to analyze information needs and functional requirements for the execution of each implementation and client engagement
  • Conduct and complete workflow and...
New York |

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We're a data-first marketing platform startup, and we approach our work seriously; we tackle problems in a scrappy and disruptive fashion, yet we build for scale to support our clients at big data volume.

We are the first and only enterprise customer data platform with a fully-integrated marketing cloud. Moving beyond the limitations of both categories, Simons platform empowers businesses to use enterprise-scale big data and machine learning to power customer...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

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WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations   build people-powered movements.

Were a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the...

Cambridge |

The Opportunity

As a Residence Life Coordinator (RLC) you will join the fast-moving Hult Boston team. We are looking for a dynamic, engaging, and student-driven individual to join our Residence Life team. The RLC team manages building needs and the community at Hult House on a day-to-day basis. Please note, this is a live-in role.

Who you are

  • Passionate about student experience- we strive to give students the best experience possible as they live and study at Hult House
  • An entrepreneur- we strive to be the most...
Cambridge |

ster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. Quick Base combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Find out if Quick Base is for you!

DIRECTOR, CUSTOMER SUCCESS 

Position Overview: 

Quick Base is looking for a Director of Customer Success to lead a team of 3+ Managers of CSM’s and 20+ Customer Success Managers (and growing).  We are looking for...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and stable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Director of Account Management will be assigned a portfolio of clients and will lead them...

Framingham |

Job Description:

Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
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Company Description

Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, were on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. Weve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire was founded in 2011 by a...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
New York |
 
Our platform is disrupting the industry in how organizations view the HR function.  You will join our expanding Operations team and will be integral in delivering a client experience that will drive our business forward.  You will handle client questions via phone, chat, and an email queue that pertain to our HCM platform and additional services.

Were looking for individuals who have a passion for client service, embrace kindness in their interactions, work as effective team members, and strive for excellence in everything they do!

Overview...

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Senior Enablement Manager


The Senior Enablement Manager job plans, directs, and oversees the Client Enablement Consultants. The Senior Enablement Manager ensures consistent and efficient delivery of our Enablement, Change Management and Adoption programs by ensuring adherence to the Cogito best practices. As People Manager, the Senior Manager assesses, develops, coaches, and supports his/her team in the defining career path and developing the skills to be successful.



...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
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Technical Program Manager - Config & Integration Operations

6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Technical Program Manager at 6RS,  you will work with talented, energetic and multidisciplinary teams to drive the configuration management across our global...

Providence |

Overview

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and...

Boston |

Seismic is seeking a highly motivated Customer Advocacy leader to join our team. The ideal candidate loves working with customers and will be responsible for growing and strengthening our Customer Advocacy Program. This role will be leading a newly formed team and will be focused on bringing to life the success stories of our customer champions and amplifying our customers voice in the marketplace through the creation of customer content, advocacy and engagement opportunities. This position is directly associated with influencing revenue growth, brand building, and retention efforts,...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Account Director Large Districts

Role can be fully remote or based in our Boston office

About Panorama: 

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 1,500 school systems serving ten million students have adopted the  Panorama platform, including New York City, Miami-Dade, Seattle, San Francisco, Dallas, and 13 departments of education. Schools use Panorama to improve student outcomes by using data, from helping teachers hone their...

Boston |

Description:  

The Global SOC Site Manager is responsible for the management of a local SOC site, its operations, and headcount/shift resource allocation.  A local SOC site may be defined as a team (or team of teams) that work from a specific office, or a remote workforce within a specific region and/or time zone.  The day-to-day execution of this role must be inline with regional guidance as provided by the regions Global SOC Regional Director.  Additionally coordination with other BU individuals is required.

 

What You'll Do:

    • Ensure proper...
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As a remote Technical Support Analyst youre a Bullhorn product guru and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic...

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As a Solutions Architect, your primary responsibility will be to help identify, develop, and deliver consulting services as part of the Solution Architecture arm within the  Professional Services organization.  You will do this in partnership with multiple Recorded Future teams, showing potential clients how Recorded Future can help an organizations SOC, IR, and TI teams gain context, track information in real-time and prevent cyber attacks and breaches.

What you will do:

  • Provide Design and Implementation workshops and deliverables of Recorded...
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Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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[REMOTE US]

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics...

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[REMOTE US]

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics...

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Cogito is searching for a Senior Client Enablement Consultant to join our Client Services team! As a Senior Client Enablement Consultant at Cogito youll ensure thousands of contact center professionals are successfully on-boarded on Cogitos software and it is fully adopted throughout their organization. Youll do this by creating a bespoke change management and enablement solution for each user group, developing compelling content, leading in-person and remote training sessions and offering strategic, data-fueled guidance on best practices and software adoption strategies. On...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Boston, MA. This is a full time position with full benefits.

Role Overview

The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients...

Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape.   

Quil serves individuals, healthcare providers, and payors nationally.  Quil is a joint venture of Independence Health Group (Independence) and Comcast.  Quil is a high energy start up...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

...
Burlington |

Technical Project Manager 

You will be working with agile cross functional software development teams developing cutting age software to solve a significant problem in Provider Data Management space. This hire will have significant experience managing large scale long running complex enterprise software projects involving multiple cross functional teams and stakeholders.  The ideal candidate will be excited about working on new product development, is comfortable pushing the envelope and challenging the status quo, sets high standards for him/herself and the...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

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Burlington |

As an ETL\ELT tech lead, you will be responsible for implementing the database and DWH integrations solutions to the Enterprise SaaS application. Your responsibility will be analyzing, designing, and developing Data Models e.g. start schema, de-normalized data models, ETL\ELT workflows, mapping, and configuring business rules. This hire will have significant experience leading the technology team, should understand various integration architecture design patterns, experience in implementing real-time & batch Integrations, Integration job configuration & maintenance. The ideal...

Boston |

Shoobx Description

We are ripping up the red tape and rolling out the red carpet for entrepreneurs. With our platform, handling the legal side of a growing business has never been easier. We are dedicated to the mission of empowering the entrepreneur; if you are too, then we would love to have you on the Shoobx team. 

Customer Support Specialist

Shoobx is looking for an energetic, hard-working individual to join our client service team as a Customer Support Specialist. This role will have primary...

Boston |

Shoobx Description

We are ripping up the red tape and rolling out the red carpet for entrepreneurs. With our platform, handling the legal side of a growing business has never been easier. We are dedicated to the mission of empowering the entrepreneur; if you are too, then we would love to have you on the Shoobx team. 

Customer Success Manager

Shoobx is looking for an engaging, driven individual to join our client service team as a Customer Success Manager. This role will be part of the team that builds and...

Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

Boston |

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

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New York |

Who We Are:

JOOR is disrupting the fashion industry and thats not just marketing speak. So many of the people who come to JOOR are looking to work for a tech company with a unique and interesting challenge.  Well, JOOR offers this and more. Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Women to Watch in 2020 by Luxury Daily, and a CTO...

New York |

Applecart is a 40-person data science startup that has built a powerful platform that uses publicly available data to map over 25 billion social relationships between over 250M Americans.

Our data products help major corporations, trade associations, nonprofit organizations, and political campaigns to target their advertising to the professional and personal networks surrounding key decision makers in high stakes situations, ranging from legislative and regulatory issues to investor relations and corporate communications. 

Our customers range from Blackstone...

New York |

Applecart is a 40-person data science startup that has built a powerful platform that uses publicly available data to map over 25 billion social relationships between over 250M Americans.

Our data products help major corporations, trade associations, nonprofit organizations, and political campaigns to target their advertising to the professional and personal networks surrounding key decision makers in high stakes situations, ranging from legislative and regulatory issues to investor relations and corporate communications. 

Our...

Burlington |

 

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Using a defined Agile project management methodology, the Senior Project...

New York |

Who are we?

The average consumer spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital Out of Home is one of the fastest growing media channels. Place Exchange is the first and only true programmatic platform for Out of Home (OOH) and Place-Based media, connecting digital marketers to consumers in physical space. We partner with premium publishers across the U.S. (and soon around the world), offering unprecedented scale, brand safety, and bottom-line results for...

Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

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6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Configuration & Integration Operations (CI-Ops) Engineer, you will drive configuration management, validate integration between cloud-based systems, and develop an ecosystem of tools for automating software releases across our network. In this...

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If you are looking for an opportunity to impact English Language programs in school districts through professional development and training, we have a position for you!


We are looking to add a charismatic, collaborative, and results-oriented Training Solutions Manager who will be responsible for leading onsite and online training to ensure that educators can utilize Ellevation to enhance their work for English Language Learners. Working closely within our Partner Success Organization, you will understand district...

New York |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

Were seeking a copywriter to bring the Tripadvisor brand to life for millions of travelers helping to transform one of the most iconic travel brands in the world with messaging that connects with travelers and elevates the brand. To succeed, you are a creative thinker,...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

Boston |

Are you an experienced loyalty marketer who is seeking a rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our global customers? ASICS Digital is looking for a Loyalty Marketing Manager to join our Digital Marketing team in a role focused on bringing the very best of ASICS to our members.

The Loyalty Marketing Manager will help strategize and activate global digital and omni-channel marketing campaigns meant to serve and delight our most valuable customers. This manager will...

Boston |

The Klaviyo Customer Operations team is responsible for defining and driving the outcomes for Klaviyo customers. To help fuel our customers growth, we are looking for an established leader to drive our global customer success and support operations.  This person will partner closely with the VP of Success/Support to drive strategic planning and ongoing operations.

We are looking for a candidate that has a proven track record of developing data-driven programs taking a mathematical approach to solving problems which improve efficiencies but always...

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