Facebook: Business Planning & Operations, Global Head of Operations & Enablement


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


We are looking for an exceptional operational and sales leader to be the Global Head of Operations and Enablement and to drive the overall productivity and effectiveness of our sales organization. This position offers a candidate an exciting and high-profile opportunity to influence the trajectory of Facebooks overall business and interact with Facebooks sales professionals. The individual should collaborate effectively with cross-functional stakeholders and drive critical business decisions. The candidate should be open minded to challenge the status quo and work in a rapidly changing organization while inspiring excellence from himself/herself, his/her team, and business partners.This is a full-time position based in our New York office.

Required Skills

  • Create a vision and strategy that is focused on high-impact enablement projects across areas such as client excellence, sales productivity and knowledge management
  • Execute on global enablement initiatives and scale best practices across the Facebook organization
  • Partner with sales leaders on optimizing their organization by making actionable recommendations that help them achieve their long-term strategic priorities
  • Establish strong working relationships with regional counterparts as well as with peers in cross-functional teams (such as Training, HR) to drive operational improvements
  • Lead and manage high-performing teams across our EMEA, APAC, and LATAM regions focused on the design, delivery, effectiveness, and continuous improvement of the portfolio of enablement initiatives across the globe
  • Ensure team members have clarity of purpose, the tools required to meet their responsibilities, and an environment conducive to diversity of thought, innovation, and personal/career growth

Employee Testimonials

Edward Fagin (Photo credit: Ryan Mack)
Edward Fagin
Engineering Manager

I'm an engineering manager on our real-time infrastructure team, and my team focuses on GraphQL Subscriptions — a component of the widely-used GraphQL open source query language for APIs — that makes it easier for engineers to build real-time features into their products. At Facebook, this framework powers a number of features that people use every day, including comment-typing indicators and streaming reactions on live videos.

At Facebook, you have the opportunity to contribute to an incredibly wide range of infrastructure projects. While our engineers have a variety of expertise, they share a passion for solving complex engineering challenges at scale. It's humbling to know that everything you work on can potentially impact more than two billion people around the world.

Vaneeta Singh (Photo credit: Ryan Mack)
Vaneeta Singh
Engineering Manager

We develop the network software for Facebook applications on iOS and Android platforms. This includes measuring and improving performance, reliability, security, and efficiency of network communication with Facebook servers. Getting the most out of a diverse set of worldwide mobile networks, and millions of handsets with a wide range of hardware capabilities is challenging as well as fun. All this while we play good citizens in these networks and are mindful of the device battery, storage, and data consumption.