Facebook: Business Planning and Operations Associate - North America Sales


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a highly-analytical, impact-oriented Business Planning and Operations Associate to join our North America BP&O team. This role will work in a highly collaborative environment partnering with the broader North America BP&O team, North America Sales and cross-functional leadership. This role will entail analyzing market, advertiser and agency performance on a regular basis, defining North America go-to-market strategy and programs, and leading annual planning across teams. The ideal candidate will be passionate about Facebook, interested in advertising, intellectually curious, a fast learner, analytical, comfortable with ambiguity and working both independently and cross-functionally, experienced in project/process management at large scale, able to focus on the details while thinking strategically, confident in their time management skills across multiple projects, and comfortable presenting to groups. This is a full-time position located in our New York office.

Required Skills

  • Partnerships: Develop strong collaborative partnerships with key stakeholders and partners within the North America team and across the company, including leading cross-functional task forces on major initiatives
  • Business Insights: Conduct impactful analyses on major revenue and product trends, including vertical performance, product adoption, leading revenue indications, team productivity and sales effectiveness, as well as external market and competitor analysis
  • Strategic Planning: Design and flawlessly execute on annual planning process in partnership with Finance, Global BizOps, and Sales leaders and key cross-functional stakeholders across North America, to drive thoughtful strategy and resource budgeting plans
  • Project/Process management: Support sales leadership on short-term and long-term projects including launch of new sales programs, segmentation and service models
  • Hypothesis Development: Identify and solve strategic questions related to Facebooks largest business opportunities

Why We Work Here

Edward Fagin (Photo credit: Ryan Mack)
Edward Fagin
Engineering Manager

I'm an engineering manager on our real-time infrastructure team, and my team focuses on GraphQL Subscriptions — a component of the widely-used GraphQL open source query language for APIs — that makes it easier for engineers to build real-time features into their products. At Facebook, this framework powers a number of features that people use every day, including comment-typing indicators and streaming reactions on live videos.

At Facebook, you have the opportunity to contribute to an incredibly wide range of infrastructure projects. While our engineers have a variety of expertise, they share a passion for solving complex engineering challenges at scale. It's humbling to know that everything you work on can potentially impact more than two billion people around the world.

Vaneeta Singh (Photo credit: Ryan Mack)
Vaneeta Singh
Engineering Manager

We develop the network software for Facebook applications on iOS and Android platforms. This includes measuring and improving performance, reliability, security, and efficiency of network communication with Facebook servers. Getting the most out of a diverse set of worldwide mobile networks, and millions of handsets with a wide range of hardware capabilities is challenging as well as fun. All this while we play good citizens in these networks and are mindful of the device battery, storage, and data consumption.