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Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

At their core, Data Engineers at Wayfair are strong technical individuals who enjoy...

Boston |

Wayfairs Data Science team builds the algorithmic systems that drive our business.

With 7 expansive workstreams (Pricing, Personalization & Recommendations, Merchandising, Marketing, B2B, Computer Vision, and Operations), and more than 20 specialized subteams, our projects span from enormously broad to minutely specific. The projects that our teams work on are driven from the ground up we...

Boston |

Senior Data Analyst, B2B Insights & Analytics

The B2B Insights & Analytics team is responsible for identifying the most effective means of accelerating revenue growth. With a focus on understanding and improving the impact of proactive sales engagement, we are constantly on the hunt for insights of how our team can unlock growth among new and existing customers.

In this role, you will take ownership of both expanding our understanding of how our sales representatives and customers interact to enhance Wayfairs ability to identify and prioritize the...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

At their core, Data Specialists at Wayfair are strong technical individuals who enjoy...

Boston |

At their core, Senior Business Intelligence Analysts at Wayfair are strong in quantitative analysis, enjoy coding but also want to balance that with their interest in business. They think critically to tackle complex challenges, thrive in a fast-paced environment and are seeking a high-growth opportunity where they will have an immediate impact on day one. There are significant opportunities for new team members to emerge as leaders, taking on additional projects and responsibilities with strong performance.

Each senior analyst is aligned with a line of business either focused on...

Boston |

Senior Business Analyst, Workforce Planning

Wayfair is seeking a motivated, operationally sound business professional with a proven track record conducting in-depth analytical work and synthesizing findings into actionable insights for key Sales & Service stakeholders and leaders at Wayfair. The ideal candidate will possess solid business acumen, demonstrating the ability to make connections between macro-level business developments and operational infrastructure changes, and their cumulative impact on critical KPIs used to plan and manage Customer Service...

Boston |

Wayfairs Application Security Team is responsible for safeguarding the security of development and custom products and features. We engage with hundreds of developers and development teams to review and improve the security of custom developed applications, products, and interfaces. Additionally, we monitor and manage customer security and react to incidents as they arise. We design secure solutions and systems, build trusted relationships with teams across Wayfair and our customers, investigate security incidents, discover and mitigate vulnerabilities, both internal and external.

...
Boston |

A Financial Analytics Data Engineer for the Finance team is puzzler at heart paired with the technical know-how to effectively execute on multi-tiered requests. They combine a deep technical fluency with strong communication skills to productionize the data transformations and reporting needs that provide the foundation of Wayfairs multi-billion dollar financial filings. They are hands on writing and owning robust, scalable code that provide the best in class approach to generating the foundation of figures for the companys income statements, deployed across and consulting a range of...

Boston |

Senior Web Analytics Analyst

At their core, Senior Business Intelligence Analysts at Wayfair are strong in quantitative analysis, enjoy coding but also want to balance that with their interest in business. They think critically to tackle complex challenges, thrive in a fast-paced environment and are seeking a high-growth opportunity where they will have an immediate impact on day one. There are significant opportunities for new team members to emerge as leaders, taking on additional projects and responsibilities with strong performance.

Each senior analyst...

Boston |

Senior Analyst, Wayfair Delivery Network

We are looking to hire Senior Analysts that can support our Wayfair Delivery Network (WDN) our custom supply chain connecting our suppliers to our customers through a cohesive and integrated approach. Our goal is to create an unparalleled customer and employee experience at a cost position that is a competitive moat. We do this through data-driven decision making, an outcomes orientation, and strong internal and external partnerships. Success is delighting our customers by providing the fastest, most transparent,...

Boston |

Who we are:

Ever wonder how much can go wrong when shipping products to a customer? Our team finds strategies and solutions by working with our suppliers to deliver our customers' orders to them at an industry leading speed and reliability, while ensuring the products arrive in the right condition. We are a highly data-oriented team that provides analyses, insights, and reporting to tackle our toughest supply chain problems. We work cross-functionally to drive down the occurrence and impact of product incidences (e.g. damages, defects, lost items, etc.), to further...

Boston |

Senior Analyst, Reverse Logistics Strategy

Wayfair is looking for analytical, intellectually curious, and self-motivated individuals to help drive strategic initiatives to address hundreds of millions of dollars of profit opportunity in the reverse logistics space. In this role, you would be involved in high impact projects from ideation through execution and would be a part of a cross-functional team that includes Operations, Product, Engineering, Supply Chain Analytics, and Business Intelligence.

Wayfair is building industry-shaping capabilities to fuel...

Boston |

Wayfairs Finance Team is looking for analytical gurus to help transform our finance function by leveraging technology and automation, and developing increased analytical methods to track performance.

The newly created Financial Operations team includes approximately 50 people and manages billions of dollars, including Payroll, Accounts Receivable, and Accounts Payable. This role is specific to the Payroll team, which has 5 members and are a critical link in our business as they touch over 15,000 employees. The Payroll teams goal is to redesign our operations from top to...

Boston |

Who We Are

The Wayfair Talent & Learning Operations team propels the growth of Wayfair by delivering innovative, integrated and scalable technology while focusing on the best user experience possible. Reporting to the Senior Manager Talent & Learning Operations, the Senior Analyst role provides project management support on technical initiatives for Learning & Development and consults with business partners on how to effectively leverage learning technology. This role is the primary system administrator of the Cornerstone Ondemand Learning Management System (LMS)...

Boston |

Are you entrepreneurial, analytical, and interested in being a part of a global eCommerce leader? Are you seeking a highly strategic role that will give you broad exposure across the organization? Then we are looking for you to join our team at Wayfair!

Our team is accountable for growing Wayfairs Gift Card business. This is a Senior Analyst role tasked with driving the business and marketing strategy for our global gift card business via cross-functional collaboration with Product Management, Customer Growth, Engineering, Category Management, Data Science, and Finance. We operate...

Boston |

Who We Are

The Service Innovation teams are internal consulting groups that seek to improve the customer experience by improving people allocation, processes, and technology. They are cross-functional in their approach, working with teams such as R&D, Transportation & Logistics, Warehouse Operations & Inventory Positioning, etc. in order to drive impactful change that benefits the customer.

In the End-To-End Customer Resolution work group within Service Innovation, the team aims to identify and drive high impact initiatives to improve customer...

Boston |

Wayfair is seeking an analytical, highly quantitative, and high energy individual with a passion for mapping complexity to join the analytics team for Wayfair Exclusive Brands.

At its core, this role will be focused on steering strategy and analytics for Wayfairs proprietary offering, by leveraging highly quantitative business analytics. Profit Management has a big appetite for bold ideas, a strong bias for action, and provides a distinct opportunity to drive high impact decisions with unique executive-level visibility.

Analysts directly control Wayfairs dynamic pricing,...

Boston |

The email marketing team is responsible for driving customer retention and activation with the goal of maximizing customer lifetime value for our existing customers. Leveraging advanced machine learning models, deployed through our proprietary email platform, we partner with a multitude of cross-functional partners to deepen our relationship with our existing customers. We partner closely with data science, engineering, promotions, and creative teams to inspire, engage, and delight our customers with a world-class email experience.

What You'll Do

  • Own a...
Boston |

Wayfair Professional helps hundreds of thousands of businesses make good spaces great. We serve customers in the Office, Hospitality, Education, Interior Design, Contractor and Property Management sectors, with a broad assortment across furniture, fixtures and decor. Wayfair Professional has nearly tripled in size over the past 24 months and our team ensures we're driving that growth profitably. We do that by controlling Wayfairs dynamic pricing, discounting and product sorting algorithms to manage the delicate tradeoff between short and long term profitability.

Our Vertical...

Boston |

Senior Analyst, B2B Sales Operations

The B2B Strategy Operations team develops the go-to-market strategy and operating model for Wayfairs B2B business, Wayfair Professional. We help drive both long-term thinking...

Boston |

Who We Are

The Service Innovation teams are internal consulting groups that seek to improve the customer experience by improving people allocation, processes, and technology. They are cross-functional in their approach, working with teams such as R&D, Transportation & Logistics, Warehouse Operations & Inventory Positioning, etc. in order to drive impactful change that benefits the customer.

What You'll Do

  • Translate high-level business problems into more specific questions which can then be answered by data-driven...
Boston |

Job Title: Senior Account Manager

Job Description

At Wayfair, we are redefining the way our customers shop for furniture & home goods using cutting edge tech. Are you curious about what the next generation of e-commerce will look like and how billions will shop in the next 5-10 years? Do you want help drive innovative solutions to complex business cases?

The 3D Strategy and Operations Account Management team is looking for a forward-thinking account manager with a passion for operations, account management, and analytics. The...

Boston |

Sales Notifications Platform Manager, B2B Insights & Analytics

The B2B Insights & Analytics (I&A) team drives Wayfair Professionals growth by creating lasting relationships between customers and our Sales teams. We are comprised of data scientists, statisticians, economists, business analysts, and analytics engineers working to maximize profitable, incremental sales revenue (i.e. the revenue directly attributable to sales agents that would not otherwise have been captured by Wayfair). We leverage Wayfairs vast data, technology, and people resources, collaborating with...

Boston |

Wayfair isnt your average home goods retailer were transforming how you shop for your home! The Wayfair Talent Acquisition team is strategic to the company's overall success and continued growth. Our recruiting teams are true business partners and are charged with finding, attracting, and hiring top talent into all parts of the company against a high bar for performance, potential, and culture-fit.

Reporting to our Head of Corporate Operations Recruiting, the person in this role will lead a team of recruiters that will pivot to support key hiring initiatives across the entire...

Boston |

Wayfairs Marketing Strategy & Analytics team is responsible for driving multi-million dollar campaigns aimed at growing dominance in the online home furniture and dcor space. Through rigorous mathematical analysis and a test and learn approach, we strive to underpin every strategy and every single decision that affects a consumer shopping experience.

Our Quantitative Marketing Analysts are critical to understanding what motivates customer behavior across various channels and...

Boston |

Project Manager, Supplier Ops Analytics

Who we are

Ever wonder how much can go wrong when shipping products to a customer? Our team finds strategies and solutions by working with our suppliers to deliver our customers' orders to them at an industry leading speed and reliability, while ensuring the products arrive in the right condition. We are a highly data-oriented team that provides analyses, insights, and reporting to tackle our toughest supply chain problems. We work cross-functionally to drive down the occurrence and impact of product incidences (...

Boston |

Wayfair is seeking a new Project Management Specialist to join our Freight Financial Operations team at our Boston, MA Headquarters. Its an incredibly exciting time for Wayfair as it continues to experience significant growth. This new project specialist will work cross-functionally with Transportation, Operations, and Product management to drive new business integration and expansion projects, monitor existing systems and support and optimize daily business processes for the Freight Financial Operations team. At Wayfair, the Freight Financial Operations team is responsible for overseeing...

Boston |

Manager, B2C Sales Innovation

Are you passionate about technology? Do you identify yourself as process-oriented? Would you love to be part of a rapidly growing company that is a leading eCommerce company in the world? If yes, keep reading about this exciting new sales leadership opportunity within Wayfair! If you're unfamiliar with Wayfair- we are a rapidly growing eCommerce company headquartered in Bostons Back Bay with an extremely collaborative, dynamic, and data-driven culture. The B2C Sales & Service organization is experiencing explosive growth, driving...

Boston |

Program Manager, B2C Growth Enablement - Product Focus

The B2C Sales organization is experiencing explosive growth, driving the need to support our customers in a myriad of channels while ensuring exceptional service and positive shopping experience. As a result, B2C Sales Innovation and Enablement team is a newly formed strategic department supporting Wayfairs inside salesforce. The Inside Sales team is comprised of product experts and sales agents who help our B2C customers select and purchase more complex, design-heavy, or technically sophisticated products from...

Boston |

By applying to this position, your application is automatically considered for the range of PM roles we have at Wayfair. If we think you might be a fit, a recruiter will reach out to learn more about your background and discuss relevant positions in more detail.

Who We Are:

Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, dcor, home improvement,...

Boston |

Job Description

Were the Enterprise Product Design team at Wayfair, and were looking for a talented Product Design Manager with a strong portfolio focus on information architecture skills to join a team dedicated to business partners, suppliers, and operations: the backbone of Wayfairs customer experience. Your demonstrated skillset must include the analysis of user needs, business process analysis, information design and layout, workflows and...
Boston |

Wayfair is looking for a Pre-Hire Operations Associate to join our growing team. This role owns the execution of day-to-day activities relating to onboarding new hires into our systems, directly impacting the new hire experience.. As a Pre-Hire Operations Associate, you will handle information that requires a high level of discretion and confidentiality, t work with HR systems (Greenhouse, Workday), and drive innovation within operating mechanisms that are foundational for the success of...

Boston |

Who we are:
Our Data Tech Architecture team is looking to add a DevOps engineer to the team. This is a
small, but global team that has a major impact on the business, working on enterprise wide
projects. They define the technical architecture to ensure the availability, integrity, scalability,
and performance of our back end data storage platforms that support our customer facing sites
and internal applications.

Who you are
A C#/.Net, PowerShell engineer with a passion for building infrastructure, data
management applications & tools....

Boston |

Wayfair is a leader in the e-commerce space for all things home. We live and breathe modern technologies. We are a move fast, break things, rethink old standards team with a startup feel but working with platforms at a massive scale.

Were looking for smart, driven and passionate engineering leaders who build and cultivate highly performant engineering teams responsible for building and supporting performant and scalable platform architectures in the Logging and Metrics DevOps disciplines.

The Logging and Metrics platforms at Wayfair are complex distributed systems and data...

Boston |

Senior Analyst, Inventory Planning Strategy

Inventory Planning Strategy is at the forefront of building an innovative, scalable business strategy for Wayfair to support business growth of 3-4x. You will be part of a team that partners with suppliers to grow their business with Wayfair. You will develop insights to influence their product assortment, production, supply chain and operations. Other focus areas include financial analysis and decision-making related to inventory purchasing, managing excess inventory, promotional buys and improving overall...

Boston |

Performance Architect

Were looking for an experienced performance architect to join our Development Platform teams and be part of an innovative, passionate group dedicated to making development an enjoyable experience.

In this role you will be primarily responsible for driving performance and stability improvements of various applications, the architecture and integrations to ensure optimal end user experience by working closely with Application development, SRE, Database and Data analysis teams. You will contribute towards building automation/monitoring/...

Boston |

Performance Architect

Wayfair is all about speed. Speed to value. Speed of delivery. Speed of our systems. Were looking for an experienced performance architect to join our Development Platform teams and be part of an innovative, passionate group dedicated to making development an enjoyable experience. In this role you will be responsible for driving performance and stability improvements of various applications, the architecture and integrations to ensure optimal end user experience by working closely with Application development, SRE, Database and Data analysis...

Boston |

Job Title: Operations Senior Analyst

Job Description

The 3D Operations team is forging the way the industry creates imagery from 2D to 3D. We are building the industry as a first-mover to create a new and better shopping experience for our customers.

Are you curious about what the next generation of e-commerce will look like and how billions will shop in the next 5-10 years? Do you want help drive innovative solutions to complex business cases?

The 3D Operations team is looking for a forward-thinking senior analyst with a...

Boston |

Exclusive Brands Operations Process Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh,...

Boston |

This role is embedded within the "Technology Experience" team, a group that continues to grow and find ways to simplify how this Fortune 500 company works. In service of our continued growth and expanding employee base, this team is responsible for ensuring all employees have a positive, productive, and effective interaction with IT. We, at Wayfair, are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

We expect this manager to have the ability to develop, configure, test and maintain enhancements...

Boston |

Data Analyst, Fulfillment Operational Excellence

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

Wayfair is inventing the next generation supply chain for the big and bulky category within ecommerce. The industry and Wayfair are growing rapidly and we have the unique...

Boston |

North America Finance Leader-Warehousing

The Strategic Finance team develops financial and business strategies for Wayfairs major supply chain and operations initiatives. This newly created position will lead the financial efforts associated with Warehousing, which is an increasingly critical and highly-visible group. Expected to be a top performer as both a leader and a doer, you will be the point person on all major capital, cost savings and productivity projects.

The ideal candidate is adept at translating business issues into analyses, building the...

Boston |

North America Finance Leader-Warehousing

The Strategic Finance team develops financial and business strategies for Wayfairs major supply chain and operations initiatives. This newly created position will lead the financial efforts associated with Warehousing, which is an increasingly critical and highly-visible group. Expected to be a top performer as both a leader and a doer, you will be the point person on all major capital, cost savings and productivity projects.

The ideal candidate is adept at translating business issues into analyses, building the...

Boston |

Are you a team player and creative thinker with strong multimedia and design skills? Do you constantly re-think new and engaging ways to deliver content, and thrive in a fast-moving, results-driven environment? Wayfair is looking for a Multimedia Designer to join the Internal Sales & Service Communications team.

Wayfair is a rapidly growing eCommerce company headquartered out of downtown Boston with an extremely collaborative, dynamic, and data-driven culture. We have a robust Sales and Customer Service organization sitting in Massachusetts, Utah, Maine, Oregon, Texas, New...

Boston |

Wayfair is looking for a strategic, analytical leader to aggressively drive strategy and execution for Wayfairs Direct Mail Marketing channel. Direct mail is one of Wayfairs largest marketing channels and we have an aggressive growth plan outlined for the future, which the Manager will be instrumental in achieving.

Qualified candidates should be analytically savvy and comfortable drawing conclusions from data and have experience making decisions based on imperfect or ambiguous information. They should be intellectually curious and eager to work in a fast-paced, highly dynamic...

Boston |

Manager, Strategic Operational Finance

The Engineering Operational Finance team is looking for an analytical, strategically-minded Manager to drive critical projects that promote the success and efficiency of Wayfairs Engineering team. The right candidate has a passion for breaking down complex business problems into discrete analyses and using data to make informed business decisions. As a key thought partner to Engineering/IT leadership, you will provide financial visibility and guidance for making better strategic and operational decisions....

Boston |

Who We Are:

Wayfair Professional helps hundreds of thousands of businesses make good spaces great. We serve customers in the Office, Hospitality, Interior Design, Contractor and Property Management sectors, with a broad assortment across furniture, fixtures and decor. Wayfair Professional has nearly tripled in size over the past 24 months and our team ensures we're driving that growth profitably. We do that by controlling Wayfairs dynamic pricing, discounting and product sorting algorithms to manage the delicate tradeoff between short and long term profitability....

Boston |

Who We Are:

Wayfair Professional helps hundreds of thousands of businesses make good spaces great. We serve customers in the Office, Hospitality, Interior Design, Contractor and Property Management sectors, with a broad assortment across furniture, fixtures and decor. Wayfair Professional has nearly tripled in size over the past 24 months and our team ensures we're driving that growth profitably. We do that by controlling Wayfairs dynamic pricing, discounting and product sorting algorithms to manage the delicate tradeoff between short and long term profitability....

Boston |

Wayfair is looking for an experienced professional to own the roadmap and analytics behind our search bidding algorithms. Our search channel ensures that Wayfair captures as much demand as possible from customers when they are most-in market, driving ~20% of Wayfair visits and significant revenue for the business. Our bidding models are the core driver of our search program, enable us to continue to grow the channel within very tight ROI targets. The Manager of Bidding & Optimization will use advanced analytics to identify new bidding approaches and develop decision support tools to...

Boston |

Manager of Large Parcel Operational Performance Excellence

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumers home.

We are looking for a proven leader who will help lead the team responsible for driving delivery performance excellence and...

Boston |

Strategic Account Manager

We are looking for a talented, driven, and entrepreneurial Strategic Account Manager will be overseeing Wayfairs one- and two-day delivery strategy for suppliers on Wayfair.com. In this role, you will work with external partners and internal cross-functional teams to advance your categorys business agenda. You will own the relationship with a large group of suppliers that have a material impact on the business.

In this role, you will develop a close understanding of suppliers businesses and supply chain, determine what services...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

The Data Solutions Managers are hands-on technical leaders who architect, design...

Boston |

Manager, Carrier Procurement Strategy

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). We are looking for a Manager, Final Mile Carrier Procurement who will help lead the strategic sourcing of delivery partners and drive operational excellence throughout our Final Mile carrier network.

What You'll Do

  • Create and drive procurement strategy and vision to...
Boston |

Manager of Large Parcel Performance Excellence

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumers home.

We are looking for a proven leader who will help lead the team responsible for driving performance excellence and network improvement....

Boston |

B2C Sales Strategy

Wayfair is an online retailer with operations throughout North America and Europe. We have a large and growing phone and chat sales channel where we partner shoppers with Wayfair Product Experts to help our customers select and purchase more complex, design-heavy, or technically sophisticated products (think Mattresses, Plumbing, Custom Upholstery, Flooring).

Wayfair is seeking a general manager who is results-oriented, collaborative, and customer-centric to join our Boston based B2C Sales Strategy team. You will be responsible for...

Boston |

Manager, B2B Strategic Planning

The B2B Strategy & Operations team develops the go-to-market strategy and operating model for Wayfairs B2B business, Wayfair Professional. We help drive both long-term thinking about what customer experience will maximize profitable growth and shorter-term measures improving operational efficiency. We do this in partnership with a sales organization of over 500 agents delivering a nine-...

Boston |

Wayfairs Data Science and Machine Learning teams build the algorithmic systems that drive our business. Specifically, the Computer Vision team aims to get the customer what they want without needing words. Take for example determining how to implement AR technology to improve the shopping experience. The projects that this team works on are driven from the ground up, so we look for entrepreneurial individuals that want to take ownership over their own agenda and thrive in a collaborative team...

Boston |

Leader of Marketing Strategy

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy, P&L, and product roadmaps for our portfolio of bleeding-edge and in-house-built marketing and AdTech products. We leverage them to acquire high potential customers and engage them to come back again and again. We have petabytes of first and third party data at our fingertips; what makes us successful is using that data to build algorithms and automated solutions to take our Zillions thing home...

Boston |

B2C Sales Strategy

Wayfair is a online retailer with operations throughout North America and Europe. We have a large and growing phone and chat sales channel where we partner shoppers with Wayfair Product Experts to help our customers select and purchase more complex, design-heavy, or technically sophisticated products (such as Mattresses, Plumbing, Custom Upholstery, Flooring).

Wayfair is seeking a general manager who is results-oriented, collaborative, and customer-centric to join our Boston based B2C Sales Strategy team. You will be responsible for...

Boston |

Customer contacts with Wayfairs 2000+ Sales & Service agents exhibit many different traits that have an impact on Wayfairs KPIs. The Service Delivery Analytics team plays a vital role in exploring the data we have on those traits and defining what represents a Quality interaction, which in turn drives strategic and tactical opportunities to improve the business. You will be part of an innovative team dedicated to developing top-notch analytical talent through problem-solving and driving the business through data analysis. You will apply analytical and data presentation skills to...

Boston |

Wayfair is seeking an analytical, highly quantitative, and high energy individual to lead growth strategy and analytics for Lifestyle Brands Promotions (AllModern, Joss & Main, and Birch Lane which are part of Wayfairs family of brands).

As part of the Profit Management team you will focus on balancing the critical trade-off between short- and long-term profit and top-line growth across Wayfairs sites, geographies, and categories. Profit Management has a big appetite for bold ideas, a strong bias for action, and provides a distinct opportunity to drive high impact decisions...

Boston |

Labor Management Engineering Manager

Do you love working in a fast paced, high-energy environment where every day is different? Do you have a passion to drive change and implement complex solutions that impacts an entire fulfillment network? Are you looking to make a difference, be empowered to own decisions, think quickly and act fast? If so, you are a great fit for Wayfairs Industrial Engineering team!

We are seeking individuals for Wayfairs Industrial Engineering in the areas of facilities, design engineering, controls, and project management. The ideal...

Boston |

Key Account Manager

Wayfair Professional, the Business to Business (B2B) division of Wayfair, is seeking talented and sales-driven individuals to join our Sales Team. In this role as a Key Account Manager, you will manage and influence an existing group of high value, high potential customer accounts with the goal of building strong business partnerships, increasing revenue year-over-year and growing overall market share. You will be responsible for driving sales, developing multiple connections within the customer organization, managing complex...

Boston |

Internal Communications Manager

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and teachers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Wayfairs Large Parcel Home Delivery Network to create the foundation to enable future...

Boston |

Distributed Systems Architect

Seeking a Senior Tech Lead/Architect to join the Data Infrastructure organization at Wayfair focused on large scale distributed systems. The team runs and provides a variety of horizontally scalable batch, interactive, and streaming data management platforms. Our main responsibility is building and operating systems for data transport, data reliability and high availability of a wide array of structured and unstructured data streams and data processing/compute for the purpose of providing analytical insights and enhancing the customer experience and...

Boston |

Who We Are

The Wayfair HRIS team propels the growth of Wayfair by delivering innovative, integrated and scalable technology and process solutions to hire, develop, empower, and retain top talent while creating the best user experience possible.

Reporting to the Sr. HRIS Manager, the HRIS Manager is responsible for the development, configuration, and support of Workday at Wayfair with the opportunity to work and learn across Workdays HCM, Time, Attendance, Compensation, Performance, Benefits, and Payroll modules

What Youll Do

  • As part of...
Boston |

Key Account Manager

Wayfair Professional, the Business to Business (B2B) division of Wayfair, is seeking talented and sales-driven individuals to join our Sales Team. In this role as a Key Account Manager, you will manage and influence an existing group of high value, high potential customer accounts with the goal of building strong business partnerships, increasing revenue year-over-year and growing overall market share. You will be responsible for driving sales, developing multiple connections within the customer organization, managing complex...

Boston |

Head of Product, Enterprise Analytics Solutions

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging one of the largest data set for products sold in the Home space, our team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

The Head...

Boston |

Perigold is Wayfairs newest Lifestyle Brand, launched in September 2017, and growing >100% YoY. We operate as a startup within Wayfair, catering to the $40+B luxury home furnishings market that is very much underserved from an online retail perspective. Our mission is to provide upscale online shoppers access to a high-end selection combined with an great end-to-end experience. The Perigold Marketing team owns the end-to-end customer growth agenda across all marketing channels, e.g., paid and organic search, social media, email, with the goal to drive efficient growth. To achieve this...

Boston |

Head of Marketing Strategy

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy, P&L, and product roadmaps for our portfolio of bleeding-edge and in-house-built marketing and AdTech products. We leverage them to acquire high potential customers and engage them to come back again and again. We have petabytes of first and third party data at our fingertips; what makes us successful is using that data to build algorithms and automated solutions to take our Zillions thing home...

Boston |

The Wayfair Data Science & Machine Learning team builds algorithmic products that impact some of the most important areas across the business: Customer Sales & Service, Marketing, Merchandising, Storefront Personalization and more. The team consists of over 150 Data Scientists and Machine Learning Engineers who work closely with their partner business functions and other teams within Engineering to build & implement machine learning solutions to evolve how Wayfair does its business. Wayfair is a very data-driven company and the Data Science & Machine Learning team plays a...

Boston |

Who We Are:

Wayfair is home to one of the retail industrys largest in-house creative agencies. The Creative Group is a world class team comprised of many disciplines designers, copywriters, stylists, editors, cinematographers, directors, producers and more. Our work fuels all forms of onsite and offsite marketing and communication with our consumers from TV to online video to social, email, direct mail and more.

Wayfair is seeking a Head of Design to lead the development of brand definition and ensure our brand is appropriately interpreted through the teams...

Boston |

Wayfair Data Science powers automation & decision support across all Wayfair business units. Our algorithms tackle a varied & broad spectrum of challenges in the Wayfair marketplace; from empowering suppliers to easily add products to our catalog, to enabling our customers to discover and purchase a vast & diverse assortment of home goods.

One of Wayfair s strategic priority is to continue expanding out vast assortment of home goods while ensuring our customers can always find the products that meet their needs. Given the growing volume of searches paired with a...

Boston |

Wayfair is focused on expanding our logistics and supply chain footprint to include international supply chain services. We are applying digital, analytics and machine learning capabilities to ocean freight and drayage services to build a differentiated experience for importers who want to be part of a supply chain for the e-commerce age. We have recently completed pilots that show that significant financial and customer experience value can be created by transforming the process in this space. We are now committed to rapidly scaling these services and applying increasing amounts of...

Boston |

Wayfair is disrupting the home goods industry, and we do that by hiring the best minds in e-commerce. Our team ensures that we attract, hire, and retain talented employees by creating a seamless, surprising, and exciting brand experience for prospective hires, candidates,and employees. We are an interdisciplinary marketing, technology, recruiting, analytics, and workflow optimization team which supports Wayfairs 500+ person Talent organization. We develop employer brand positioning and marketing assets, optimize and scale digital and traditional media budgets, and drive audacious hiring...

Boston |

Wayfair is taking massive share in the move toward online purchasing of home goods. We have been able to facilitate an industry leading customer experience by creating innovative logistics solutions for hard-to-handle bulky products.

Our mission is to provide lightning fast delivery with convenient options so that every customer gets the delivery experience that they deserve. We are seeking entrepreneurial leaders to run major transformation initiatives for Wayfair. The right candidates will bring a true operational mindset that can be deployed in a number of areas driving major...

Boston |

CastleGate

CastleGate is a business-to-business, technology-enabled logistics company tuned for ecommerce within Wayfair. CastleGate was created to dramatically improve consumers shopping experience, and develop a unique competitive advantage for Wayfair. The strategic principle of CastleGate is that we can create value by aggregating volume and developing unique and sophisticated technology solutions that no one supplier could afford to build. We do this by offering one and two-day delivery times, lower prices, and higher delivery quality of home products than has...

Boston |

Global Trade Compliance Strategy Lead

Wayfairs Global Trade Compliance team is looking for a Trade Compliance Strategy Lead to drive our Classification and Free Trade Agreement Program. The Trade Compliance Strategy Lead will be responsible for developing, administering and executing our Global Classification and Free Trade Agreement Program.

To be successful in this role, you must have extensive working knowledge of the Global Harmonized Tariff Schedule (HTS), General Rules of Interpretation (GRIs), Section Notes, Chapter Notes, etc. Further, you will have...

Boston |

Global Trade Compliance Manager

The International Supply Chain is a team of highly driven and self-motivated individuals who are working in a fast-paced and fast-growing environment (we grew +10X during 2018). Our goal is to manage and drive operational efficiencies within the inbound space by working cross-functionally with teams within CastleGate, Logistics, and Engineering. We are working to grow our business, as this is the newest CastleGate supplier service, to hundreds of suppliers within the next few quarters. Wayfair and its supply chain team, CastleGate...

Boston |

Global Head of Global Competitive Intelligence

Do you believe in the power of big data to meaningfully shape business decisions across an organization? Are you excited about cultivating a massive, highly dynamic, proprietary data asset central to Wayfairs business strategy and operations? Are you a visionary and problem solver with a bias toward action and results? If so, you may be the perfect fit for an exciting role at Wayfair.

Since its inception just over two years ago, the Competitive Intelligence team has quickly become engrained in many mission...

Boston |

Global Director of Workforce Management

Who we are:

Wayfair is looking for an experienced director to lead the Sales & Services Workforce Management function globally. Workforce Management plays a fundamental role in our mission of providing tailored, reliable and effortless service experience for our customers. This team is responsible for forecasting, staffing, scheduling and monitoring Wayfair Customer Service department through a combination of highly analytical approaches and heavy business acumen. Through partnership with the...

Boston |

Wayfair is looking for an experienced leader to own our paid search channel across Wayfair.com, Wayfair CA, and our Lifestyle brands. This critical channel ensuring Wayfair captures as much demand for new and emerging categories and continues to drive customers to our brands when they are most in-market. As the GM of Paid Search Marketing you will be responsible for the strategy and roadmap behind the program responsible for ~20% of Wayfair visits and driving significant revenue for Wayfair.

At the core of this role we try to answer:

    ...
Boston |

Wayfair is seeking a new Freight Accounts Payable, Assistant Manager to join our Freight Financial Operations team at our Boston, MA Headquarters. Its an incredibly exciting time for Wayfair as it continues to experience significant growth. This new project specialist will work cross-functionally with Transportation, Operations, and Product management to drive new business integration and expansion projects, monitor existing systems and support and optimize daily business processes for the Freight Financial Operations team. At Wayfair, the Freight Financial Operations team is responsible...

Boston |

We are in need of a highly motivated, operationally-minded and data-oriented leader to help continue to guide and strengthen our Broadcast TV team. This team drives the long-term strategy, scaling and day-to-day workflow for this large and diverse organization. This operations team has an appreciation for Creative, but is not creative itself. We are seeking bright, driven, well-rounded leaders to help us run Creative as a business, drive outsized performance for our stakeholder partners and wow our customers.

What you will do:

  • Capacity planning, grounded in a data-...
Boston |

Exclusive Brands Operations Process Manager

Wayfairs mission to offer a zillion things home presents a key challenge: how to show the customer which of the zillion things shell love. Enter our Exclusive Brands initiative, which guides the customer experience through curating products from our 1,000s of suppliers into ~80 style + price-driven brands.

To achieve our mission, we need a highly motivated, operationally-minded and data-oriented leader to help continue to grow Wayfairs Exclusive Brands (e.g., Greyleigh, Mercury Row) through...

Boston |

Wayfairs Finance Team is looking for analytical gurus to help transform our finance function by leveraging technology and automation, and developing increased analytical methods to track performance.

The newly created Financial Operations team includes approximately 50 people and manages billions of dollars, including Payroll, Accounts Receivable, and Accounts Payable. This role is specific to the Payroll team, which has 5 members and are a critical link in our business as they touch over 15,000 employees. The Payroll teams goal is to redesign our operations from top to...

Boston |

Wayfair is a leader in the eCommerce space for all things home. Though were well-established as a market leader, weve done a great job of staying true to our startup roots in the ways that matter, including a work hard-play hard work culture, exciting new product development, small, collaborative engineering teams, and countless opportunities for advancement as we continue to grow.

Our six supply chain engineering teams are working on some highly exciting new product development initiatives and, in turn, are growing at a rapid pace. We're looking to bring on collaborative, growth-...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case - its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. We work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.


Each Storefront Engineering group, covers one major portion of the purchase funnel. These groups consist of teams owning...

Boston |

Shopping for the home is often overwhelming. Wayfair is an extreme case its visited by two million people daily, shopping across more than 10 million products: Home furnishings, dcor, home improvement, housewares, and more. Our software engineering teams work hard to conceal the complexity of this experience. Every customer should come away feeling like theyve found the perfect item for them. Shopping for the home should be exciting, and were the team that makes that happen.

The Frontend Framework team works with engineers throughout the organization to innovate on our frontend...

Boston |

Who We Are:

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and trainers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Supply Chain Network to create the foundation to enable future growth for our business and our people. We are culture evangelists throughout our entire logistics network.

What You Will Do:

Youre a capable self-starter whos ready to roll...

Boston |

Who We Are:

Were a team of learning rock stars on a mission to grow our business, and we are looking for the best thinkers, speakers, relationship-builders, and trainers out there to join us. The Process and Learning group focuses on driving the culture of safety, standardization, and development of Supply Chain Network to create the foundation to enable future growth for our business and our people. We are culture evangelists throughout our entire logistics network.

What You Will Do:

Youre a capable self-starter whos ready to roll...

Boston |

Ad Tech & Customer Intelligence (ATCI) builds products that let Wayfair communicate with new and existing customers effectively across advertising, email, and onsite touchpoints. Wayfair has a huge selection of products and offerings that make shopping for the home easy and exciting. Our goal is to use data-driven strategies to talk to the customer about the product they want, regardless of where they are or what stage of their shopping journey they are in. We are at the intersection of...

Boston |

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that were building technology that solves important customer problems in elegant, scalable, measurable ways.

Were tackling a wide array of fascinating, incredibly difficult problems - like helping a massive, rapidly...

Boston |

Who We Are:

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customers needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. Weve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing...

Boston |

Come lead Wayfairs team thats responsible for $6 billion in transactions globally. Your teams will impact every one of Wayfairs 15,000 employees and 10,000+ suppliers, and the processes for which youll be responsible touch millions of customers, invoices, and deliveries. This is a unique opportunity for someone with a systems-orientation to drive significant value at a huge scale in the finance discipline.


With historical growth of ~40% annually, were looking for someone who can keep pace with a business thats doubled in the past two years, and build a best-in-class lean...

Boston |

Who we are:
Our Data Tech Architecture team is looking to add a DevOps engineer to the team. This is a
small, but global team that has a major impact on the business, working on enterprise wide
projects. They define the technical architecture to ensure the availability, integrity, scalability,
and performance of our back end data storage platforms that support our customer facing sites
and internal applications.

Who you are
A C#/.Net, PowerShell engineer with a passion for building infrastructure, data
management applications & tools....

Boston |

Development Focused Data Center Infrastructure Engineer

Wayfair is expanding in every direction - our work is never done. We are looking for a Development focused Infrastructure Engineer who is driven to learn how to and help us hone our processes and technology to better serve our fast-paced environment. Our engineering teams are constantly building, iterating upon, expanding, and replacing our systems and...

Boston |

Wayfair Analytics is the engine that powers an enterprise obsessed with data. We move fast, iterating quickly on big business problems. We work smart, applying technology to unlock insights and provide outsized value to our customers. We swing big, knowing our customers wont benefit from micro optimizations. Leveraging the largest data set for products sold in the Home space, this team treats data as an asset and determines how to maximize its business value and extend our competitive advantage.

Data Architects are hands-on technical leaders who architect, design and deliver...

Boston |

Data Center Automation Engineer

Wayfair is expanding in every direction - our work is never done. We are looking for a Development focused Infrastructure Engineer who is driven to learn how to and help us hone our processes and technology to better serve our fast-paced environment. Our engineering teams are constantly building, iterating upon, expanding, and replacing our systems and services. Wayfair is...

Boston |

Data Analyst, Fulfillment Operational Excellence

Wayfair continues to build industry-shaping infrastructure and capabilities in Operations to fuel growth and delight our customers. As part of this journey, we are seeking bright, entrepreneurial specialists to help us drive initiatives related to our most strategic operations topics that will propel Wayfair from $5B to $10B and beyond.

Wayfair is inventing the next generation supply chain for the big and bulky category within ecommerce. The industry and Wayfair are growing rapidly and we have the unique...

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