Epsilon: Account Executive, Digital Client Service
199 Water Street
New York, NY 10038

Employee Testimonials

Sr. Director  Technology
Relationship Manager

Video

The Account Executive will manage tactical execution of programs as well as manage client relationships relative to those programs. Both direct mail and email programs may be part of the AE responsibility. The Account Executive will serve as the primary day-to-day contact with clients and coordinate with onsite tactical staff.

Responsibilities:
Effectively manage digital/email marketing programs for client account, including program recommendations, project execution and results analysis.
Develop and maintain relationships with clients at appropriate levels.
Possess minute-by-minute knowledge of all work in progress.
Assist in the generation of presentations, conference reports, program reporting and status reports.
Work independently and with others as part of a team in a highly organized and detail-oriented manner while coordinating multiple projects simultaneously.
Effectively negotiate client and agency needs and desires.

Display a proactive nature, willingness to always help, and exemplify solid time management skills.

Background/Skills Required:
Bachelor's degree in Business, Marketing or Communications preferred.
3-5 years of Direct Marketing and Email Marketing experience preferred. Applicable internship experience will be considered.
Excellent written & verbal communication skills.
MS Excel, Word and PowerPoint expertise. MS Project experiences a plus.
Proven track record in execution of detailed projects and ability to demonstrate critical decision making skills.
Manage direct marketing programs for one or more client programs, including strategic planning, project execution and results analysis. Strong emphasis on direct mail and email programs.
Oversee account staff and supervise all activity related to the client account.
Ensures account profitability. Develop and maintain relationships with clients through daily contact and ensures client satisfaction.

Examples of Duties:
Manages execution of projects, delegates tasks and monitors progress to ensure timely, accurate delivery of service
Develops creative briefs, manages development and execution of creative concepts.
Develops data processing specifications. Monitors data processing activities and audits output to ensure accuracy.
Monitors quality control procedures and revises as necessary.
Works with the production team to ensure accuracy and quality of printed materials. Reviews and approves specifications, paper samples, color separations, proofs, press checks, envelope sign offs and insertion samples.
Develops direct marketing recommendations and agency point of views
Conducts competitive research
Develops project estimates and coordinates project billing
Leads the weekly internal and client status meeting

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

About Us

Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visitwww.epsilon.com and follow us on Twitter @EpsilonMktg.

Epsilon provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Epsilon is an Equal Opportunity Employer. Epsilon participates in E-Verify.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Epsilon.

Epsilon will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For San Francisco Bay Area:

Epsilon will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance

#LI-TM1

Full-time

Employee Testimonials

Sr. Director  Technology
Carrie
Sr. Director Technology

Epsilon offers a fast paced, exciting work environment with the opportunity to quickly grow and develop new skill sets. The company is made up of extremely dedicated and professional individuals who are willing to do whatever it takes to get the job done.

Ryan
Vice President, Technology

I have the pleasure of working with great people each and every day. I work with many teams as a sounding board for new ideas and as a guiding voice of experience for the services we provide. In my role, there’s nothing better than the satisfying feeling of mentoring new team members and providing them the opportunity to grow. 

Relationship Manager
Katie
Relationship Manager

For potential candidates who are interested in working at Epsilon, I would say to them: Sometimes your day goes better than you anticipated, and other days you get fiery curve balls thrown at you. But no matter what, you will have the privilege of working for interesting clients and with a team of associates that will share in your joys and frustrations.

VP Data Sales
Lori
VP Data Sales

Epsilon is a great company with a lot of opportunity for growth. If you like a fast-paced, ever changing environment, you’ll enjoy working here.