: Manager, User Experience
53 State St Exchange Place
Boston, MA 02109

Employee Testimonials

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Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

About the role...

Acquia is seeking a UX Design Manager to help visualize and revolutionize the customer experience for the companys key digital engagement and optimization products. We are looking for innovators; professionals with an unrelenting belief in the power of user experience to transform businesses, and with the passion and commitment to help Acquia become recognized for elegant and powerful product experiences.

About the team youll be working on...

Youll be joining a talented team of researchers and designers creating breakthrough products for people developing rich digital experiences with Drupal.

As the UX Design Manager you will...

  • Deliver best-in-class user experiences (user interface designs, interaction models, prototypes, etc.), in a fast-paced, agile, environment
  • Fully understand and champion the needs of our users by spending time with Acquia customers, prospects, partners, and internal stakeholders
  • Provide thought leadership for UX in cross functional meetings and events
  • Coordinate up, down, and laterally to elicit and then prioritize requirements based on stakeholder perspectives and customer needs
  • Be a strong mentor to our other Product Designers
  • Lead rapid iterative prototyping efforts across the gamut of presentation tool fidelity (e.g., sketches, storyboards, wireframes, clickable prototypes)
  • Translate business and product requirements into memorable, delightful, customer experiences
  • Partner with our UX researchers to test and iterate design concepts
  • Develop and ensure best design practices and communicate expectations of quality across the organization

Youll enjoy this role if you...

  • Like exceeding the expectations of savvy and customers with strong viewpoints

What youll need to be successful...

    • You must be a team player and strong collaborator
    • 8+ years experience applying innovative solutions to design digital products addressing customer needs
    • A thorough understanding of user-centered design best practices, with excellent attention to detail and a strong creative eye
    • Strong grasp of design methods, tools, communication, and presentation skills
    • Proven ability to translate user needs into designs and detailed requirements and work collaboratively across functions to implement the vision
    • Proficiency in software tools such as Sketch, Axure, Zeplin, InVision, Adobe Creative Suite or similar
    • Experienced with enterprise SaaS software development. Ability and confidence in leading product vision and making sound design decisions
    • Examples of prior work and/or accomplishments are required

Extra credit if you...

  • Have experience with SaaS product design and development
  • Are familiar with web development best practices and cloud architecture
  • Have experience with enterprise software development and/or Drupal experience
  • Have experience with product management, user testing or experience with other digital marketing products

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Full-time

Employee Testimonials

Charley
Vice President, Products

My team is able to influence the direction of Acquia by how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Anne
Vice President, Human Resources & Total Rewards

Our rewards program drives peer recognition for great work, helping teams build connections by celebrating our peers’ contributions on a companywide forum augmented with micro-bonuses, which increase motivation, productivity, and engagement.

Brian
Manager, User Experience Research

The trick to empowering creativity from my team is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Amy P.
Senior Director, Global Talent Development

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Rok
Senior Director, Engineering

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Sym
Manager, UX

I love being part of Acquia's collaborative and creative design team. Our work is so dynamic: from partnering with our research team . . . to working with our engineers to implement our designs . . . it's a truly rewarding experience . . . 

Paul
Director, Business Development

Acquia is a great place to work. The vision, culture, leadership, product and career development are excellent. The collaboration between all departments and how we work together is special and a testament to the great culture that has been built.

Amy H.
Senior Talent Operations Partner

One of my favorite parts of Acquia is partnering with different volunteer organizations. For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!