As a Change Management & Communications Advisor you will primarily manages cross strategic initiative communication & awareness planning, enabling the steering committee and work streams for meaningful change discussions and the ultimate adoption of the strategy. The Change Management & Communications Advisor is essential for overseeing the technology transformational change management strategies at the company. The Change Management & Communications Advisor position partners with people and technology to reduce change-related risk, improve change visibility to executive leadership, and work closely with Steering Committees to support strong change controls that satisfy segment specific compliance, privacy and regulatory requirements such as SOX, HITRUST, SOC2, as well as other customer covenants.
As part of the Enterprise IT Transformation Enablement team, the Change Management & Communications Advisor will report to the Enterprise IT Transformation Enablement Leader, serving as a liaison to the various technology teams related to systems changes, including Infrastructure Engineering, Information Security, Architecture, and other CVS specific IT business units and segments.
Design effective change-management and communication strategies from the ground up
Assess difficulties of implementing change within the enterprise structure, developing solutions and execution plans to activate strategy at the group/ functional level
Communicate to stakeholders, including executive parties, the status of changes
Continuous alignment with functional talent stewards tracking cultural & technical adoption
Educate leaders on inclusive talent processes and practices
Drive communication strategies to ensure Strategic Initiative(s) changes are proposed, approved, and executed in a consistent and transparent fashion
Produce monthly change reporting that drives transparent alignment across the organization
Assist teams to determine the impact of change, both in a predictive and retrospective view
Support training and documentation efforts related to change
Lead and organize disparate teams to a common benefit of increased ROI and reduced risk
10+ years in a related technology field such as Core Infrastructure, Cloud Engineering, Support Services, Software Development Management, Information Security, Technology Risk and Compliance, Supply Chain, Technology-based Indirect Procurement,
Experience designing effective change strategies,
Experience leading and organizing disparate teams within a matrix organization
Experience with data-driven Change & Communication Strategies (considering people, process and technology)
Experience devising action plans or behavioral road maps for leaders
Experience analyzing and drawing insights from people data
Change management experience, preferably in a leadership role
Experience with JIRA/Rally/ MS Projects or other project management suites
Experience with modern technology platforms such as AWS, Azzure, GCP, or automation tools
Experience creating/improving documentation
Certifications such as CCMP, CMS, CPCM are desirable
Bachelor's degree in a technology field or equivalent work experience.
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.