: Human Resources Manager (N. America)
404 Wyman St, Ste 1000
Waltham, MA 02451


Human Resources Manager (North America)

Job Duties:

  • Manage, coach and lead a team and effectively engage with other HR team members outside of direct reporting chain to accomplish objectives.
  • Develop and implement talent management strategies and initiatives aligned with the overall business strategy.
  • In collaboration with HR leadership, develop and recommend plans of action to achieve business solutions. Utilize data reporting tools, networks, subject matter knowledge and best in class practices to acquire and analyze information to support data driven decision-making and to formulate recommendations.
  • Manage the delivery and execution of HR operations and talent management solutions in support of business objectives for assigned business units.
  • Serve as a consultant, coach, and strategic partner to the management team on HR-related issues.
  • Provide guidance and input on business unit restructures, workforce planning, succession planning and change management.
  • Facilitate effective communications, lead through change, and support and encourage cultural progress.
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Manage policies and procedures and ensure compliance with federal and state labor laws.
  • Ensure compliance with all legal and government reporting regulations affecting the human resources function (EEO, Affirmative Action, FMLA, ADA, etc.). Assist with preparation of information requested or required for compliance. Act as primary contact with legal counsel and outside governmental agencies.
  • Strong knowledge of immigration processes and requirements, and experience handling immigration matters and providing immigration support for new hires, international employee travel plans, and international employee transfers.
  • Bridge management and employee relations by addressing demands, grievances or other issues. Partner with Legal department as required.
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital.


  • 5-8 Years experience in an HR leadership role; experience managing and developing other HR professionals preferred.
  • Bachelors degree required, preferably in Human Resources or related field; Masters degree preferred but not required
  • HR certification a plus
  • Ability to establish credibility and rapport and develop effective relationships with employees across all levels of the organization.
  • Display strong leadership capabilities and business acumen sees the big picture and operates with perspective.
  • Strong analytic and problem-solving skills; ability to establish metrics, analyse data, understand trends and develop recommendations.
  • Must be able to maintain confidentiality.
  • Ability to work independently and get work done through others using effective influencing skills, delegation, scheduling, and time management practices.
  • Knowledge of federal/country and state/province employment laws/regulations
  • Proficient in the use of computers, HR Systems, and Microsoft Office Suite
  • Strong partner to HR COEs to drive creative HR programs and solutions
  • Excellent interpersonal, facilitation, and communication skills, both verbal and written, with the ability to communicate effectively at all levels.
  • Excellent organizational skills and ability to prioritize and respond to constantly changing business demands.
  • Willingness to take ownership, be held accountable and achieve a good outcome for all stakeholders.
  • Ability to remain calm under pressure and demonstrate strong judgement
  • Highly collaborative and self-motivated. Strong relationship-building and team collaboration skills
  • Experience in dynamic, high growth environments
  • Technology industry experience preferred

SS&C Intralinks is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.


Employee Testimonials

Stephen Braverman
Senior Technical Support Analyst

"Successfully troubleshooting and resolving an issue is one of the most rewarding aspects of this position. It’s my job to make our client’s job a little easier."

Faith Christine
Senior Customer Success Manager
"It’s hard to describe good customer service, but when you don’t get it, you know. Always being there for the client and being their champion internally drives me. Helping them keeps me engaged."
Benny Samuel
Senior Technical Support Analyst

"When a client needs help and I’m able to resolve their issue, the relief I’m able to give them makes me feel that I’ve given them confidence in our product and our team."

Elena Dolghi
Former Director, Global Talent Acquisition & People Analytics

“Intralinks is where innovation and passion live. As the premier technology partner for global banking, deal making and capital markets our vision is synonymous with trust, quality and expertise.

I am proud to be part of this dedicated team committed to the development of our employees and success of our customers. Our people is at the core of everything we do and the main reason for our success, and we are always on the lookout for great talent to keep building upon quality, expertise and trust!”

Peter Frintzilas
Former Senior Vice President and Head of Corporate Strategy

“I am very excited about the next evolution of Intralinks.  We have the unique opportunity to build upon the strength of our brand and experience in the financial services industry to create a portfolio of critical applications that help facilitate the world’s most strategic transactions and banking relationships.  With the decision to invest in new cutting-edge cloud, security, artificial intelligence, and machine learning technologies, coupled with our top-notch employees, a rock star executive team and a world class PE ownership firm, we are on the path to create an industry leading FinTech company.”