: Head of Consumer Research
294 Washington Street, 9th floor
Boston, MA 02108

Employee Testimonials


Consumer research is at the heart of everything we do. We are constantly surveying internally or externally to test our new ideas. We are looking for a bright, self-motivated leader for our consumer research team that is passionate about uncovering insights from survey data and consumer interviews.

What youll do:

  • Create action-oriented answers to our toughest questions and uncover previously hidden insights by cross cutting data in every direction
  • Partner cross functionally with leaders in Product, Design, and Marketing to create studies that answer their questions and deliver actionable insights back to them; topics could range from brand awareness, new product design to pricing
  • Manage top priority projects from start to finish: write the survey, code the survey in Qualtrics, field the survey through partners, cut the survey data, author reports and share insights with other teams
  • Build the team. We have a lot of questions to answer / high volume of work. Expect to hire at least one direct report


You are excited to join SimpliSafes collaborative, no-ego approach to getting work done. You are a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. Youre a self-motivated, high-energy individual who can easily function in a high demand, performance-driven environment

  • BA/BS degree, MBA preferred
  • At least 4 years of quantitative consumer research experience either at a consulting firm, a market research firm, or a corporation
  • Strong familiarity coding surveys in Qualtrics or a similar platform
  • Ability to communicate statistical output in a manner that is engaging, understandable, and influential
  • Expert proficiency in Microsoft Excel
  • Strong Microsoft PowerPoint skills and willingness to learn Mekko, the graphical software that we use
  • Entrepreneurial Spirit: The candidate will need to be enthusiastic about operating in a fast-paced, sometimes unstructured environment and being self-directed
  • Deep intellectual curiosity and strong drive to challenge the status quo is needed.

What We Offer

  • Competitive benefits package including 401k with company match, Medical/Vision/Dental
  • Unlimited PTO
  • Employee appreciation events
  • Work where your work matters, we're focused on providing peace of mind for our customers
  • Opportunity to make a huge impact
  • On-Site fitness center
  • Professional development opportunities
  • Great location with commuter benefits

Employee Testimonials

Firmware Engineer

"I came out of college and worked on a big project immediately. I’m always growing and learning at SimpliSafe."

Mechanical Engineer

"SimpliSafe is a unique company because you can come in and make a difference in any role."

Principal Software Engineer

"They truly touch every step of the process in Boston."

Senior Product Manager

"We’re one of the tech companies with the strongest missions."

Executive Creative Director

"We act as consumers to make things better for our customers."