: DevOps Engineer
20 Blanchard Road
Burlington, MA 01803

Employee Testimonials

Arcadia Testimonial
Arcadia Testimonial

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Top reasons to work with us

  • Opportunity to work for an awesome software company that is growing
  • Opportunity to work with a highly scalable cloud platform
  • Opportunity to develop and support a highly disruptive platform that is changing healthcare analytics

What you will be doing

  • Automate infrastructure and services in Arcadias AWS cloud
  • Create, test, and secure Windows, Linux and serverless solutions for Arcadias products and internal teams
  • Capture system, service, and security telemetry to present data in dashboards, reports, scorecards, etc.
  • Provide support to operations team by identifying and implementing best solutions, including identifying root cause
  • Work with vendor support to solve technical issues, perform upgrades, and migrate to better/faster/stronger gear
  • Breakdown and rebuild tech to decouple bottlenecks and reduce costs for existing code/infrastructure
  • Assess viability of implementation of new technologies and make recommendations for new solutions
  • Support legacy and new architecture components to maximize uptime, availability, security
  • Work support tickets as part of a high output team in a fast-paced environment
  • Manage and optimize build pipelines and CI/CD tooling to streamline new product launches/features

What you need for this position

  • 5 years of professional experience, with at least three years of support experience in a complex technical environment
  • Technical expertise in industry leading products such as AWS, Cloud Formation, Terraform, ELK, Palo Alto
  • Technical knowledge including cloud services (RDS, S3, IAM, SSM, Lambda), SQL Server, directory services, virtualization, postgres/mysql , security and client devices
  • Comfortable building/proving new services for improvement/replacement of existing tech
  • Professional technical certifications from leading industry vendors such as AWS, Microsoft a plus

What's in it for you

  • Opportunity to be part of a team creating a platform that is drastically improving healthcare analytics
  • Awesome work environment (teleworking opportunities considered too)
  • A full suite of medical plans, 401(k) plan with a company match
  • Flexible Time Off
  • Other benefits in addition to a competitive salary
  • Stocked kitchen with snacks and beverages and more


About Arcadia

Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.


We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.


This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Full-time

Employee Testimonials

Arcadia Testimonial
Tessa Geron
Implementation Manager

It’s been really exciting to be encouraged to speak up and ask questions. I look
forward to coming into the office every day knowing that my contributions to my
team are valued.

Arcadia Testimonial
Bob Dupuis
VP, Enterprise Architecture and Security

I really love the people I work with and the people on my teams. Many of them are like family to me, as we have worked together for more than 15 years.  I truly enjoy watching them grow and become successful here.

Arcadia Testimonial
Duncan Stephens
Client Success Manager

We have a product that is the best in the business, we can come in and implement it, and we know how to make our customers successful using it.  This makes us a trusted partner for customers coming on board for the first time, and it has cemented our relationships with legacy accounts who have seen us double down on what we’re good at.  The maturation of our technology is incredible.

Arcadia Testimonial
Kelsey Wade
Senior Technical Lead

We tend to find the right fit for people to do the work that is most valuable to both themselves and Arcadia. Even if you are entry-level, we really look to place you in roles that best use your strengths. I don’t think most people expect that portability and flexibility as a new person coming into a company.