: Client Director, Technology and Telecommunications

Client Director, Emerging Markets

Cogito instantly analyzes hundreds of conversational behaviors to provide live guidance combined with a real-time measure of customer experience. As we continue to build our business, were hiring Client Directors on our Enterprise Sales teams to drive new business in Cogitos Emerging Markets vertical. This is an opportunity to be a part of building something big in a company who brings the latest findings in AI and behavioral science into our product and our workplace. In this role you will bring your deep industry knowledge to sell Cogitos unique software to the largest companies within the vertical. You will be selling multi-million dollar enterprise business applications to both new and existing customers and will be responsible for extending Cogitos position in assigned accounts, providing strategic vision, tactical execution and leadership necessary to drive business growth, increase adoption and market share.


Prospect and develop opportunities with key stakeholders to envision, develop and implement the Cogito software solution

Articulate the strength and value proposition of Cogito, positioning our solution as a long-term supplier and business partner to advance the mission of the account

Develop and deploy strategic account plans for customers that clearly delineate business goals and growth strategies for each

Develop and maintain detailed working knowledge of accounts within portfolio, key business drivers, key business stakeholders business models and the competitive landscape

Understand the customers decision-making processes and constraints time, budget, relationships, etc

Execute the buyers journey for all opportunities and leverage cross-divisional resources to define and execute on the account strategy

Work cross-departmentally throughout Cogito to maximum business and operational success

Work collaboratively with internal technology and behavioral science teams to improve processes and ensure customers understand our value proposition and how they can succeed with Cogito

Build market awareness and recognition for Cogito, successfully positioning Cogito strategy, vision and market leadership with key business executives across portfolios


Must have 8+ years of successful experience in multi-million dollar sales campaigns

Must have enterprise business application sales in a new category for early adopter market

Must be comfortable presenting to and working with the most senior business executives across customer service and operations

Experience building strong partnerships and advocacy with customers

Strong track record of meeting and exceeding sales goals


Your choice of comprehensive benefits for you and your familys health, dental, vision, disability, and life insurance

Frequent catered lunch and live product demos

401(k) retirement plan options

Ongoing professional development and cross-training

20 days vacation time, 5 days sick time, 2 floating holidays and 11 company holidays (yes, Patriots Day is a holiday)

2 "Be Gentle" personal days

Company paid parental leave upon hire

Competitive pay, stock options, and annual bonus eligibility

Casual dress and fun office atmosphere

Pre-tax commuter benefits

Stocked groceries in the kitchen

Office location in the heart of Boston with convenience to the MBTA lines

Equal Opportunity Employer

Cogito is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

Authorization to Work

Applicants for employment in the US must be authorized to work in the US.


Employee Testimonials

Joel Makhluf
Joel Makhluf
Director of Demand Generation

Cogito is a game changer, blending artificial intelligence, machine learning and behavioral science to elevate the human ability to recognize non-verbal social cues and be more emotionally intelligent. I am impressed with all facets of Cogito and knew I was making the right decision to join their team.

Martha Sager
Martha Sager
Business Development Manager

I work for Cogito because serving behemoth companies whose goals are to be customer-centered by empowering agents with tools that provide for more positive outcomes, benefiting all involved, is work that I am privileged to do.  

Derek Popek
Derek Popek
Talent Manager

I know Cogito is the place for me because it hits everything I look for in a company and in an opportunity. I want to be around brilliant, driven and nice people tackling big challenges and that is exactly what we’re doing at Cogito.