Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.
Your mission is to drive architecture and technical strategy for Toast's Guest line of business (LOB). You will be the most senior technologist in this line of business, accountable for growing our guest business to tens of billions of dollars per year. Your scope will include all Guest Facing products including Digital Ordering, Loyalty, Gift Card, Digital Marketing, and Guest Data. With the rapid growth of these products, reliability and scalability are paramount. This position is part of the Guest leadership team. It does not require people management.
About this roll* (Responsibilities)
- Develop and drive an architectural vision to support the continued aggressive growth of Toast and our Guest product suite
- Be an active participant and the authoritative technical voice in Guest product strategy discussions
- Partner with the Guest VP of Engineering and VP of Product to successfully deliver Guest products from design to production
- Work closely with Toast's CTO, Chief Architect and technical leads for the 3 other Toast LOBs to advance the overall architecture at Toast, finding the right mix between centralized consistency and LOB independence
- Build relationships with and work with key Toast technology partners
- Mentor and develop technical leadership across Guest engineering teams
Do you have the right ingredients*? (Requirements)
- 15+ years experience designing and building highly scalable, mission-critical distributed software systems
- 10+ years experience building and operating SaaS products, ideally AWS hosted
- Demonstrated ability to drive architectural vision for a company or highly scalable line of products
- A desire to work not only with technologists but also product owners and business leaders
- Ability and desire to draw big lines and boxes on a whiteboard with the ability to dig in and understand the ebb and flow of what the code is doing under load
- Ability and desire to communicate and influence at the executive level
Special Sauce (Nonessential skills)
- Expertise in designing Cloud Native B2C Applications at scale
- Expertise in designing data models on NoSql databases and DynamoDB
- Experience architecting event-driven distributed systems using Apache Pulsar
*Bread puns encouraged but not required
