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698 Jobs Listed
New York |

Quil, a digital health company, is on a mission to help consumers better organize and navigate their health. By delivering personalized interactive health journeys which answer the question “What’s Next?” Quil partners with our customers - Health Care Providers and Payers - to increase patient engagement in their care and improve health outcomes while driving down costs. Quil combines the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape.   

Quil is the digital...

Boston |

CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

About You:

  • You seek an opportunity to be on the forefront of the cloud revolution
  • You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions.
  • You have a creative streak and a passion for supporting and advising...
Boston |

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical...

Boston |

*** This role can be located in Austin, TX or Boston, MA ***

***Fluency in both Spanish and English required***

CloudHealth by VMware is looking for highly motivated, visionaries who will be responsible for providing account management, technical advisory, and relationship oversight for our strategic accounts.

About You:

You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software...

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For this position, experience implementing healthcare-related software for payers or providers is required.

Position Summary:
 
The Senior Project Manager (Virtual role) ensures the successful client-based delivery of the HealthRules software product and its configuration, interfaces, upgrades, and enhancements.  In doing so this individual will facilitate an outstanding client-based relationship and project management capability that will ensure a track record of on-time, on-budget, projects that align with project plans and company objectives.

Please note this...

Boston |

Who we are


Drizly is the worlds largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives their celebrations, parties, dinners and quiet nights at home. We partner with the best retail stores in over 100 cities across North America to serve up an entirely new way to shop, with huge selection, competitive pricing and a side of personalized content. That is what we do. Who we are is a different story.


We are...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

As a...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

User success is the heart of Formlabs success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer solutions for our customers, specifically focusing on integrating 3D printing into dental laboratories and offices

If youre looking to define the customer...

Boston |

Were passionate about helping hard-working entrepreneurs grow their property management businesses. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day. Theres zero competition or micromanagementeveryone is the master of their domain, ready to collaborate wholeheartedly with one another and celebrate each others successes. Our determination to make our customers lives better and break records is contagiousyou find yourself becoming intensely passionate about the work that we do, even if the property...

Boston |

As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on...

Boston |

Were looking for a problem solver who loves talking to customers, understanding their needs and digging into technical problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.


Klaviyo is one of Bostons hottest startups. We craft software helping thousands of ecommerce companies to have engaging relationships with hundreds of millions of consumers. We love taking on tough engineering problems and look for technical product experts who also like staying close to...

Boston |

The Senior Content Strategist is responsible for producing high-quality, relevant, and engaging content to help Klaviyo and its SMB and mid-market customers grow their businesses. S/he will consistently create exceptional, audience-centric content while helping others to create the same high-quality level of content.


Youll become an expert in ecommerce marketing, and youll create both short-form and long-form content in a variety of formats (articles, reports, blog posts, videos, etc.) and for multiple distribution channels (...

Boston |

Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.


We are very interested in...

Boston |

Onboarding Specialists at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to exceed our customers expectations when getting them up-and-running with Klaviyo. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to our West Coast/APAC territory customers.

As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their...

Boston |

Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 30-45 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Specialist who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses...

Boston |

Were looking for a Project Manager to join our small but mighty Creative Team in Marketing. Youll keep us organized - overseeing the project and production schedules for the innovative creative campaigns the team works on for our customers and internal clients. Youll have an in depth understanding of the deliverables, to-dos, dependencies, resources, and process for the teams projects and ensure we can support our internal clients by delivering high-level creative work on-time.


How you will make a difference:

  • Project timelines...
Boston |

As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our...

Boston |

The mission of the Klaviyo Onboarding Team is to set our newest customers up for success. We take the time to get to know our customers challenges and dreams so that we can empower them to optimize Klaviyo to take them even farther than they imagined.


As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or...

Boston |

The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

How you will make a difference:

  • Analyze customer behavior, churn, upgrades and downgrades and customer support issues...
Boston |

As a Segment Marketing Manager, youll be responsible for leading our understanding of and go-to-market approach for lower SMB online brands. This role is equal parts marketing strategist and practitioner -- and 100% customer-centric. The successful candidate will be just as comfortable with win-loss analysis and making recommendations for distribution channels as they are chatting up existing and prospective Klaviyo customers and making copy suggestions for our website.

How you will make a difference:

  • Market research. Calculate the total addressable...
Boston |

Klaviyo is looking for an L&D Specialist to work closely with our Customer Support leaders to analyze, design, develop, and implement learning programs for our team of Product Experts. This role will report to the Manager of L&D in our Boston office. The L&D Specialist will conduct learning assessments to identify knowledge/skill gaps and engage subject matter experts in the design and focus of new training programs. Learning methods may include instructor-led classes, simulations, mentoring, or on the job training. This role will facilitate both classroom-based...

Boston |

Klaviyo is looking for an L&D Specialist to work closely with our Customer Success and Onboarding leaders to analyze, design, develop, and implement learning programs for our team of CSMs and Onboarding Specialists. This role will report to the Manager of L&D in our Boston office. The L&D Specialist will conduct learning assessments to identify knowledge/skill gaps and engage subject matter experts in the design and focus of new training programs. Learning methods may include instructor-led classes, simulations, mentoring, or on the job training. This role will...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.


We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone...

Boston |

Our small but mighty Creative Team is looking for an experienced Front-End Web Developer with a passion for finding unique and creative solutions. Working in collaboration with designers and other development resources, youll take an active role in the creative process by participating in brainstorms, wireframing, & UI discussions. Youll suggest new ways to make our site more engaging through code and figure out how to bring those experiences to life across the Klaviyo website and blog - in ways that also ensure our site is reliable, consistent, and scalable.

...
Boston |

The Field Event Marketing Manager will play a critical role in the development and execution of industry tradeshows and conferences, targeted field events, speaking engagements, and roadshows for the Klaviyo Marketing Team. Youll interact directly with vendors, as well as members of the Klaviyo marketing team who are participating in events.


Youll also be traveling to events, ensuring that they run smoothly, and making sure we ship everything we need back. Youll also track documentation of all expenses and interface with our...

Boston |

The Email Marketing Manager is responsible for managing outbound email marketing experiences for Klaviyo, inclusive of automations and campaigns. This role will work to centralize email marketing efforts across all Klaviyo teams z creating, maintaining and operating an email deployment calendar.


The Email Marketing manager will play a key role in driving communications with two vital audiences; Klaviyos 20,000+ customers and potential new customers who are still evaluating the correct growth marketing platform for their...

Boston |

Klaviyo is looking for an experienced eLearning and Instructional Design Specialist to join our growing L&D team and help build out our internal training content. This role will report into the Manager of L&D in our Boston office and is tasked with creating impactful and scalable learning programs for our Customer Success and Support teams. Topics for training will include things like internal systems, Klaviyo products, soft skills, and more.

How you will make a difference:

  • This role will work cross-functionally with leaders and subject matter...
Boston |

Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a...

Boston |

Were looking for a customer-facing engineer who loves talking to customers, understanding their needs and solving difficult problems. This position is for someone who loves to dive into code to create new solutions or resolve customer problems.

How you will make a difference:

  • Be proficient in multiple programming languages. Writing code is a key aspect of this role.
  • Develop and maintain code for extensions and plugins to major e-commerce platforms.
  • Take ownership of advanced technical issues our customers encounter, and drive...
Boston |

The Content Specialist is responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo and its customers grow their businesses.


Youll create mostly short-form content in a variety of formats (social media posts, videos, infographics, etc.) and some long-form content to support marketing leaders across the business (SEO, product marketing, community events, etc.), which will be published across multiple distribution channels (social media, blog, website,...

Boston |

Sr. Copywriter

SimpliSafe is looking for a copywriter who knows how to sell. You know how to write straight forward, persuasive copy that convinces your audience that they need your product and need it now. You know how to identify and overcome objections. You know that the heart of good copywriting is identifying a deep problem your audience has and showing them how you can solve it. You know what makes for an attention-grabbing headline and what doesnt. Your performance obsessedif your copy loses, you need to know why. Youve got extensive experience writing for e...

Cambridge |

Customer Support Engineer

TriNetX is a healthcare IT company located in the Greater Boston area. TriNetX is the global health research network enabling healthcare organizations, biopharma and contract research organizations (CROs) to collaborate, enhance trial design, accelerate recruitment and bring new therapies to market faster.

We are looking for an extremely talented, energetic, and motivated individual to join our Technical Services organization as a Customer Support Engineer. The Customer Support Engineer will thrive in a customer-...

Cambridge |

Employee Experience Coordinator

If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you!

As Employee Experience Coordinator, your main duty will be to assist and support our community of 1,000+ employees at EFs North American headquarters. You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant...

Needham |

We are looking for a seasoned Sr. Interaction Mobile Designer to design engaging experiences for travelers worldwide. In this role, you will map out end-to-end user flows, and build user interface mockups and prototypes.

What You Will Do

  • Partner closely with product, research, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions that deliver on key business and user metrics
  • Communicate the user experience at various stages of the design process with wireframes, flow diagrams,...
Boston |

Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit...

Boston |

Love dogs? This is the place for you!

About us

Discover your dog more than fur deep with the most comprehensive DNA test on the market. Designed by world leaders in dog genetics, in partnership with Cornell University, the Embark DNA Test tells owners what breeds make up their pets, how to prevent future possible health problems, and what features and traits their pet might have. Help us end preventable disease in dogs and improve the lives of pets and their people through genomics.

Embark is the only dog DNA test using a research-grade DNA microarray...

Somerville |

As an Evergage Customer Success Manager, you’ll be responsible for the complete post-sale success and satisfaction for a portfolio of Evergage’s Retail, B2B Demand Generation or Financial Services Customers. It’s the Customer Success Manager’s goal to make every customer successful by building a trusted advisor relationship and helping them achieve their business objectives using the Evergage platform.

The Customer Success Manager will identify and leverage company-wide resources to address any customer satisfaction, growth or...

Cambridge |

About InsideTracker

InsideTracker is the leading personalized nutrition platform which generates ultra-customized recommendations to optimize an individual’s health by tracking and analyzing blood and genetic biomarkers using a patented algorithm. 

Our expert system matches the most relevant, science-based recommendations to each individual based on blood data, DNA data and demographics, as well as self-reported preferences and goals.  InsideTracker was founded in 2009 by leading scientists in aging, genetics and biometric data from MIT, Tufts...

Cambridge |

One of the Boston area's fastest growing technology companies, Jobcase is the only social media site dedicated to empowering the world's workforce. Jobcase is a social media platform that connects our 100 million+ members to each other and potential employers.

We are looking for a Senior Quantitative Data Analyst to be responsible for optimizing high-volume marketing campaigns and running data-driven experiments to test hypotheses that have big potential impacts on KPIs.

This role is ideal for aspiring Data Scientists.

What you’ll be doing here:...

Boston |

This individual will design and deliver professional services and data science solutions to support our enterprise customers with customized solutions that utilize Luminoso’s concept analysis, classification, and multilingual text analytics software.

You will work with customers to determine an understanding of customer requirements in order to ensure a quality design that leverages the Luminoso technology to achieve amazing customer outcomes, good data science, and the successful delivery of our services.

  • Work with the Sales teams to estimate internal costs for...
Bedford |

Imagine the future you could help us build. 

 

Teamwork, not just tech work. We are tech futurists and business geniuses. Together, we solve problems to make daily life easier. We are looking for a few more great minds to join our team as we continue to grow one of the world's leading consumer robot companies.

 

Together, we empower people to do more.

 

Introduction

 

The Technical Training & Support Specialist develops and manages both physical and digital resources that...

Boston |
InsightSquared is the leading sales and marketing analytics provider for growing companies that want to run their business by the numbers. We help our customers make better decisions by equipping them with actionable, real-time intelligence that drives predictable growth.  
  •  We’re funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.  
  • We were named a leader in the G2 Crowd’s Business Intelligence Platform Grid℠, ranking #1 in customer satisfaction for the fourth year in a row.
  • We...
Boston |

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. Our projects and team members have received recognition from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards and other marketing industry publications. Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations and more. We're proud to be working with Stanley Black...

Boston |

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. Our projects and team members have received recognition from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards and other marketing industry publications. Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations and more. We're proud to be working with Stanley Black...

Boston |

Crayon is looking for a talented, driven, and curious product marketer to join our growing team. As a product marketer, you will be a leader in telling the world (and company) the story of our product and mission. You will take the lead on crafting messaging, product launches, competitive analyses, sales collateral, and more. This is a unique opportunity to be a primary user of the product you are marketing. This role involves working closely with product, sales, and customer success teams in addition to the rest of the marketing team.

About the Job

    ...
Burlington |

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The...

Boston |

Our Opportunity:

Chewy is looking for a Director, Performance Marketing in Boston, MA to lead critical paid digital marketing channel development. The roles primary focus is to drive the evolution of large-scale social media and programmatic display buys through data-driven customer segments, advanced behavioral targets and tailored creative. This role sits within our high-performing, metrics-driven performance marketing team that works collaboratively with product and analytics partners on new customer acquisition and customer...

Framingham |

If you are a Product Trainer who is happiest when customers have that aha moment because they understand a technology solution and you help them to become proficient with your product, you should consider this role. You will utilize your strong communication and interpersonal skills to improve our customers knowledge of the Rave product suite and expand utilization. Join Raves Customer Success Team and help us maintain our high customer satisfaction ratings and renewal business.

Rave's Success Team takes great pride in ensuring customer satisfaction because our software-as-a-...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build

BlueConic is an international startup thats growing fast. We love what we do, were proud of how we do it, and weve built a great team with a truly exceptional product and company. The BlueConic platform is disrupting the Martech industry, and its our job to make sure every marketer knows it.

If you love to impress customers by leading and directing multi-faceted projects, and the first words you utter over coffee each morning allude to project scope, issues resolution, or on-time/on-budget, youre going to be a...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a customer service attitude with a technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Support Representative. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing ongoing, innovative success...

Boston |

Profitero is at the forefront of the eCommerce revolution, providing brand manufacturers with analytics and insights that help them sell more products on Amazon, Walmart.com and other leading eCommerce sites. We’re more than doubling our eCommerce business every year and looking for smart, competitive salespeople to fuel our momentum and help us grow even faster. Profitero is growing 100% annually and is expanding its Customer Success team.

As a Customer Support Manager you will be working with Profitero customers to help them with product questions and ensure...

Boston |

Associate Director, App Retention Marketing

The App Marketing team owns app user growth and retention across the Wayfair and Lifestyle Brand apps. We operate as a well-funded startup, responsible for full-funnel app marketing leveraging digital advertising (e.g. Facebook, Google, etc.) to drive installs, App Store optimization, push notifications, app re-engagement campaigns and owned media strategy. We partner closely with internal teams such as Data Science, Ad Tech, App Product, Promotions, and Creative to expand our advertising reach and provide a more personalized and sticky...

Boston |

Associate Director, App Retention Marketing

The App Marketing team owns app user growth and retention across the Wayfair and Lifestyle Brand apps. We operate as a well-funded startup, responsible for full-funnel app marketing leveraging digital advertising (e.g. Facebook, Google, etc.) to drive installs, App Store optimization, push notifications, app re-engagement campaigns and owned media strategy. We partner closely with internal teams such as Data Science, Ad Tech, App Product, Promotions, and Creative to expand our advertising reach and provide a more personalized and sticky...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Seismic is a rapidly growing software company that prides itself on honing relationships with and creating successful and happy customers, while having fun in the process. Our software is the leading sales enablement solution that allows sales teams to deliver the right marketing approved content at the right time on any device.

Our product, an enterprise SaaS solution, accelerates sales and marketing efforts for hundreds of the nation's largest brands.

At Seismic, you will have the opportunity to make a lasting impact on tactical implementations and professional services...

Boston |

Salsify is seeking for a creative, data-driven Demand Generation Specialist to join our Revenue Marketing Team to drive demand via ABM programs for both customer and prospective accounts. Youll work closely with product marketing and content marketing, and will be responsible for the strategy, execution and measurement of the multi-channel campaigns. You will also work with the sales organization on a daily basis as being one of their close partners.

Your approach to demand generation is very personalized and targeted. You will take everything you know about ABM and develop account...

Framingham |

The Opportunity: 

Our Senior Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Senior Customer Success Managers work directly with production customers to enhance their overall user experience with Workhuman®. They are committed to working with customers throughout the customer’s lifecycle and ensuring each customer receives maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and...

Cambridge |

Voted as one of the top companies to work for by Built in Boston, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through...

Boston |

BitSight Advisor Services provides a dedicated or semi-dedicated resource to navigate the complexities, changes, and challenges of managing third-party risk.

Using BitSight, your Advisor will help you scale your program, manage your growing number of third-parties and meet regulatory requirements by establishing a best in class TPRM or SPM program that delivers real business value.

The Director of Professional Services will be responsible for defining, marketing and selling professional services to prospective and existing customers. You will be responsible for the delivery...

Boston |

Ellevation is seeking a Director of Customer Support to oversee and drive the vision of our Product Support and Data Integration teams! Reporting to the VP of Partner Success, you will create and scale processes to bring Ellevation through our next phase of growth. Ellevations Product Support team is responsible for all inbound support tickets from users, while the Data Integration team is responsible for setting up and maintaining data ingestion workflows with our partners to support Ellevations data-driven software, which is specifically designed for ELL educators and the...

New York |

Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The companys patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each clients existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months unlike...

Boston |

With more than $150M in funding, 100% year over year growth for the past five years and a recent billion-dollar valuation, Seismic is the leader in the enterprise sales enablement software space. Using leading edge cloud technologies and web enabled solutions, we are innovating and solving complex problems to help the worlds top companies improve collaboration and content delivery between marketing and sales. Headquartered in San Diego and with more than 800 employees across the globe, Seismic is privately held by its executive team and investment firms General Atlantic, JMI Equity,...

New York |

Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By providing unparalleled access to property intelligence, Reonomy products empower individuals, teams, and companies to unlock insights and discover new opportunities.


Headquartered in New York, Reonomy has raised $128 million from top investors, including Sapphire Ventures, Bain Capital, Softbank, Primary Ventures, Georgian Partners, Wells Fargo Strategic Capital, Citi Ventures, and Untitled...

Framingham |

The Opportunity:

Are you looking for the type of company that is not only a great workplace but also in the business of creating great workplaces around the world?   Do you want to help drive success for a fast-growing company that positively impacts the lives of millions of people around the world? 

We’re expanding our amazing team with the role of Senior Manager/Manager, Public Relations.  Reporting into the Director of External Communications, this person will be based in our Framingham, Massachusetts office and help us drive the conversation about...

New York |

Company and background

The average consumer spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities and venues around the world, Digital Out of Home is one of the fastest growing media channels. Place Exchange is the first and only true programmatic platform for Out of Home (OOH) and Place-Based media, connecting digital marketers to consumers in physical space. We partner with premium publishers across the U.S. (and soon around the world), offering unprecedented scale, brand safety, and bottom-line results...

New York |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

...

Boston |

Apply your editorial and marketing experience to engage and inspire an audience of thousands of brand leaders - and have a direct impact on our digital brand and marketing strategy. We are seeking a web writer to develop high-quality digital content for web pages, landing pages, email, and social media channels.

This role requires a creative and collaborative strategist capable of working across departments to deliver engaging digital experiences.

A successful candidate is an excellent communicator, with experience writing about technical topics, developing digital...

Boston |

Lookout is a cybersecurity company for the post-perimeter, cloud-first, mobile-first world. Powered by the largest dataset of mobile code in existence, the Lookout Security Cloud provides visibility into the entire spectrum of mobile risk. Lookout is trusted by hundreds of millions of individual users, enterprises and government agencies and partners such as AT&T, Verizon, Vodafone, Microsoft, Apple and others. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston, London, India, Sydney, Tokyo, Toronto and Washington, D.C. To learn more, visit...

Boston |

We are looking for a results-driven, flexible, and creative marketing professional who has experience with demand generation, account based marketing (ABM), content strategy, and campaign optimization and program management skills.

The Demand Generation Manager reports to the Director of Demand Generation and will drive the creation and management of marketing campaigns, the promotion of and delivery of events and webinars. This position takes the lead on planning, budgeting and managing account-based and paid programs and events, and works closely with cross functional teams on...

Framingham |

The Opportunity:

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will support and strengthen the management of the on-going strategic relationship and further...

Boston |

Privy enables small and medium online merchants to supercharge their ecommerce marketing and improve on-site conversion through the use of highly targeted automated email campaigns and completely customizable pop-ups, banners, flyouts, and bars. By offering unique discounts, exclusive content, sweepstakes, and more, more than 400,000 merchants using Privy see significant improvement in both email signups and sales.

Privy is a rapidly growing, successful startup that takes pride in the fact that our employees make a big impact, not just on our business, but on our customers too. We...

Stamford |

Position Overview

We are seeking a highly motivated, self-starter to join the North America Marketing team as a part-time intern for Fall 2019. This role will primarily support the Creative and Brand Marketing teams. The role is based in our Stamford, CT Headquarters and reports to the Senior Content Marketing Manager.

Please provide a link or an attachment of a relevant writing sample with your resume.

Roles and Responsibilities

Time Requirement: Minimum of 20 hours per week in the Stamford office.

Community...

Cambridge |

Traveler Support Specialist
EF Go Ahead Tours
March 2020 Start Group

Cambridge, MA USA

At EF Go Ahead Tours we believe youre never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to...

Cambridge |

Traveler Support Specialist, Bilingual (Spanish/English)
March 2020 Start Group

EF Go Ahead Tours
Cambridge, MA USA

If you have a proven track record of excellence in customer service and thrive in a fast-paced, dynamic, and fun environment, wed love to learn more about you.

The opportunity

  • Working primarily through phone and email communication, you serve as the primary source of information to travelers after booking a tour
  • You identify and implement opportunities to...
Burlington |

Constant Contact is searching for a leader to manage its Customer Lifecycle Marketing team. We are looking for a data-driven leader who can use data and insights to identify priority segments of Constant Contact users, and devise and manage execution of cross-functional plans to move those customers through their customer journeys with Constant Contact to drive business results.

Qualified applicants must have both rich experience in drawing insights from data as well as a track record of implementing programs to effectively convert prospects, drive customer success, retain...

Boston |

About Wellist:

Wellist partners with hospitals that truly care about the patient experience to personally guide families to the support they need - from non-medical support services, to hospital resources and information, and personal social support. Our patient and caregiver engagement programs amplify the compassionate care delivered by front line staff to drive patient satisfaction, optimize staff productivity and address barriers to adherence across the care continuum.

Wellists outstanding contributions have been recognized by organizations including...

Boston |

Brandwatch is the worlds pioneering digital consumer intelligence suite, helping over 2,000 of the worlds most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

The company has made three acquisitions to date: PeerIndex (2013), BuzzSumo (2017) as a standalone content marketing platform, and Qriously (2019) to add global survey capabilities. Additionally, the company was bolstered by its merger with Crimson Hexagon (2018) to create the most comprehensive AI-powered social intelligence solution.

...

Boston |

Wayfair Professional the business-to-business part of Wayfair is looking for a content creator to produce a range of thought leadership content, manage organic social channels, and oversee imagery production for the B2B Marketing Team. 60% of your time will be allocated to writing and content production, 20% on social, and 20% on imagery. B2B is a significant revenue driver for Wayfair overall, and has grown even faster than wayfair.com. Wayfair Professional is the rocket on top of the rocket. Wayfair Professional provides furniture and furnishings to multiple industry verticals from...

Boston |

Turbonomic is the Worlds leading Application Resource Management (ARM) company assuring application performance across on-premise, multi-cloud, and cloud-native environments. We enable Application Performance thats scalable, proven and cost efficient.

At Turbo, weve invested nearly $200 million over 10 years to build the best real-time and continuous AI analytics solution that provides answers so accurate they can be executed automatically. Come see why more than 2,000 Turbo customers, including 26% of the Fortune 500, are using ARM to assure performance of their mission-critical...

Cambridge |

Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted and transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide...

Boston |

The fact that you have training is amazing! The fact that you are collecting feedback and using that to enhance our experience is also amazing. You are listening to the voice of your customer, which means we made the right choice in selecting Salsify...

- a Salsify Customer

Salsify is a hyper-growth startup located in Boston with the mission to empower brand manufacturers (e.g., Coke or LOreal) to deliver great digital product experiences and win the Digital Shelf. To ensure their success on the Digital Shelf, we provide each of our customers with the...

Framingham |

Solution Delivery Manager

In support of our Account Management efforts, we are looking for a unique individual to build trusted relationships with our customers, help those customers understand the value of our services, and show them how they can be successful leveraging Applause across their digital experience initiatives. This person will partner closely with our sales, marketing, community, and product teams, to manage successful customer engagements. This position in based at our HQ in Framingham, MA.

The person in...

Boston |

MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 500 + strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, youll find us in Boston, MA, as well as Providence and Lincoln, RI and Denver, CO. And were still growing! Thats where you come in.

...
Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Formlabs needs your keen communication and relationship-building abilities to help us spread our message throughout the land. If your superpower is crafting compelling stories, if you sweat the details, and if you have A+ hustle, we have the perfect challenge for you.

Join us as a PR Manager, and help us grow.

The...

Boston |
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named...
Waltham |

We are seeking an enthusiastic, customer-success focused professional to join our Customer Success team as an individual contributor. The Customer Success Manager will have ownership of a portfolio of Poppulo client accounts. They will be required to manage their accounts from our on-boarding process (together with an Onboarding Specialist) through to developing and managing the on-going relationship in a way that maximizes customer success. The candidate will work collaboratively across all functions at Poppulo to ensure this is achieved, and will report to the Manager, Customer Success...

Cambridge |

Superpedestrian is seeking a multifunctional Technical Support Specialist to fulfill a hybrid role. The position requires a detail-oriented applicant who can handle assisting both internal co-workers and external customers. 75% of your time will be spent in a helpdesk capacity assisting in resolving a variety of internal IT issues. You will also assist the customer service team in responding to inquiries of a technical nature. Up to 25% of your time will be spent traveling to assist Superpedestrians global fleet deployment customers.

This is an exciting position at a rapidly...

Framingham |

Test Architect

Applause empowers global brands to deliver flawless digital experiences to their customers on any device, in every location.

Our Testing Services team takes a hands-on approach in order to help execute test scripts and test cases in cooperation with customer teams. Working cross-functionally with other Applause resources, the TA will drive successful execution of test strategy to ensure customers gain full value realization.

...

Somerville |

Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 250+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and So Paulo
  • A rapidly growing organization that just raised a $70M Series C round of funding from prestigious investors Bain Capital Ventures, Elaia, Felix Capital...
Boston |

Lovepop is on a mission to create one billion magical moments and the best place in the world for hungry, creative problem-solvers. We were first introduced to America on Shark Tank in December 2015 and we have been on a rocket ship ride ever since. We are hiring a Marketing Director to lead our Performance Marketing Team to lead our continued growth and improve profitability. This is a high visibility role in a growing organization that will have a tangible impact on the success of the overall business. It is a great opportunity to develop and lead a marketing team.

...
Newton |

About CyberArk:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders.

Job Description:

...
Newton |

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 500, to protect against external attackers and malicious insiders

Job Description:

We are seeking a high energy, high...

New York |
Rightway Healthcare is a technology-fueled health care navigation platform that is empowering employees with the tools and (actual) human resources to understand and navigate the complexities of the US health care system.

Over the past few years, Rightway Healthcare has evolved from the idea of using technology to productize the concept of having a ‘doctor in the family’ to building a thriving technology company on course to help over 100,000+ people make the optimal healthcare decisions.

Customer Success Managers at Rightway guide our customers to drive...

Boston |

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like...

Boston |

About You:

We are looking for an experienced Project Manager for our growing business who will be integral in working with both Clients and internal development teams. The Project Manager provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project the project manager also builds and maintains client relationships while...

Boston |

About You:

We are looking for an experienced Business analyst for our growing business who will be integral in working with both Clients and internal development teams. The role provides the direction of the assigned work components for a product, platform or project and by interacting with clients, technical architects and engineering determines scope and budget of work helping to both draft the statement of work and execute upon it. Through the management of the project this person also builds and maintains client relationships while looking to expand...

Boston |

ABOUT YOU

We are growing and looking for the best of the best to join our team. We are looking for an Account Manager with Professional Services experience who drives towards and thrives on 100% client retention, who clients and team members trust at being the primary account-level contact to solve problems, get results and guide the way. You understand your client’s business inside and out, and you know where they are going next. You’re a strong leader, facilitator, have great gut instincts and know what it takes to build lasting relationships.

...
Burlington |

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Veracode is seeking an experienced, energetic, creative, and resourceful corporate marketing leader to lead the company through its next period of aggressive growth. The...

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