VentureFizz Job Board

363 Jobs Listed
Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
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Technical Program Manager - Config & Integration Operations

6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Technical Program Manager at 6RS,  you will work with talented, energetic and multidisciplinary teams to drive the configuration management across our global...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Needham |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

The Viator team is seeking a B2B Content Marketing Copywriter to further improve Viators position as the industry leader for suppliers to grow their business, reach more customers, and drive more sales. The Viator team provides a unique, global...
New York |

As a Senior Customer Success Manager, you will be the champion of your clients' investment by driving success of their use cases, increasing adoption of our platform, and ensuring retention. You will lead with best practices, strategy, and knowledge of our platform(s) to help challenge and inspire your clients to achieve business initiatives through our technology. As the clients' internal advocate, you will act as their escalation point, ensure release readiness, engage with product to capture enhancement requests, execute quarterly business/metric reviews and foster executive...

Boston |

As a Senior Customer Success Manager, you will be the champion of your clients' investment by driving success of their use cases, increasing adoption of our platform, and ensuring retention. You will lead with best practices, strategy, and knowledge of our platform(s) to help challenge and inspire your clients to achieve business initiatives through our technology. As the clients' internal advocate, you will act as their escalation point, ensure release readiness, engage with product to capture enhancement requests, execute quarterly business/metric reviews and foster executive...

Providence |

Overview

Who we are:

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to condition and...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Account Director Large Districts

Role can be fully remote or based in our Boston office

About Panorama: 

Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, more than 1,500 school systems serving ten million students have adopted the  Panorama platform, including New York City, Miami-Dade, Seattle, San Francisco, Dallas, and 13 departments of education. Schools use Panorama to improve student outcomes by using data, from helping teachers hone their...

Boston |

Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.

We are a company that wins as one.  We are daring, always evolving, and never give up.  Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.

 

The Cybereason Global SOC provides global 24/7 active monitoring and proactive threat hunting services that provide fast identification,...

Boston |

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

Boston |

Front End Developer

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places...

Remote |

Locations: San Francisco, CA / San Diego, CA / Seattle, WA / Boston, MA / Raleigh, NC / New York / New Jersey / Chicago, IL

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards...

Remote |
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the...
New York |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchling's mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to...

Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to solve...

Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to solve...

Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to solve...

Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to solve...

Boston |
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the...
Boston |
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the...
Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchling's mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to...

Boston |

Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchlings mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

Every day, scientists around the world use Benchling in their efforts to solve...

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Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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[REMOTE US]

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics...

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[REMOTE US]

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics...

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Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, were on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. Weve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire was founded in 2011 by...

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Company Description

Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, were on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. Weve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire was founded in 2011 by a...

Boston |

LinkSquares is looking for a dynamic individual with hands-on business and technical implementation experience to join our growing Customer Success team.

The Implementation Consultant is responsible for advising new customers throughout the onboarding process by providing technical configuration, administrative training, and best practices for product adoption and long-term success. He or she will serve as a product expert and technical resource for both customers as well as internal teams.

The ideal candidate will have strong communication skills, creative problem...

Boston |

As the Mid-Market Manager of Customer Success you will manage a team of 8-10 CSMs who support our Mid-Market and high value customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on expanding our Mid Market customer base, in this role you will also be responsible for understanding Mid Market customer challenges and needs and driving the vision for our Mid Market customer...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape.  Headquartered in Philadelphia, PA, Quil serves individuals, healthcare providers and payors nationally.  Quil is a joint venture of Independence Health Group (Independence) and Comcast.      

Quil is a high...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Boston, MA. This is a full time position with full benefits.

Role Overview

The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients...

Philadelphia |

Quil, a digital health company, delivers actionable and personalized health itineraries for patients and caregivers, answering the question “What Happens Next?” in their healthcare journeys. They combine the powers of precision data, state-of-the-art technology, and security with unparalleled consumer reach to help individuals navigate today’s chaotic healthcare landscape.   

Quil serves individuals, healthcare providers, and payors nationally.  Quil is a joint venture of Independence Health Group (Independence) and Comcast.  Quil is a high energy start up...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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All roles listed as remote are available as remote within the same country

Enterprise Customer Success Manager

Location: Remote - 

Were looking for an empathetic, curious and experienced professional to join our Enterprise Customer Success Organization to help retain and grow Snyks largest and most strategic customers. 

The Enterprise Customer Success team works hand-in-hand with Development and Security leaders from Fortune 100 organizations to advance their open source security program using the...

Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

Somerville |

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

New York |

Applecart is a high growth marketing technology company based in New York City, founded in 2013. Applecart has developed a proprietary social graph platform that uses publicly available data to map over 25 billion social relationships between more than 250 million adult Americans. Applecarts platform helps major corporations, national nonprofit organizations, and high-profile political campaigns with their highest stakes marketing challenge: reaching hard-to-reach audiences of decision makers, spanning corporate executives, legislators, regulators, investors, members of...

Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

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6 River Systems is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and 6 River Systems is building solutions to power faster fulfillment with collaborative mobile robots and cloud-based software.

As a Configuration & Integration Operations (CI-Ops) Engineer, you will drive configuration management, validate integration between cloud-based systems, and develop an ecosystem of tools for automating software releases across our network. In this...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Somerville |

Overview:

The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build customer trust and loyalty. Reporting to the Customer Experience Manager, you will require excellent communication skills, proactive problem solving and the ability to multitask.

Responsibilities:

  • Provide assistance to customers with pre-order questions: product inquiries, promotions, website navigation, print catalog...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Senior Site Reliability Engineer


The Site Reliability Engineering team is leading problem solving for a global fitness brand in our collaborative and learning driven environment. As a Senior SRE, you will work in the ASICS Digital SRE Team to design and implement solutions across a multitude of different business units. You will contribute to building a global platform on AWS and SaaS vendors for delivering our products and services to span the world. You will have the opportunity to work on interesting technologies (AWS ECS,...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking an experienced Associate Creative Director with a background in design to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve creative problems in innovative ways.


...
Boston |

Are you an experienced loyalty marketer who is seeking a rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our global customers? ASICS Digital is looking for a Loyalty Marketing Manager to join our Digital Marketing team in a role focused on bringing the very best of ASICS to our members.

The Loyalty Marketing Manager will help strategize and activate global digital and omni-channel marketing campaigns meant to serve and delight our most valuable customers. This manager will...

Boston |

The Klaviyo Customer Operations team is responsible for defining and driving the outcomes for Klaviyo customers. To help fuel our customers growth, we are looking for an established leader to drive our global customer success and support operations.  This person will partner closely with the VP of Success/Support to drive strategic planning and ongoing operations.

We are looking for a candidate that has a proven track record of developing data-driven programs taking a mathematical approach to solving problems which improve efficiencies but always...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking a senior digital designer to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve design problems in creative and innovative ways.


As a member of the in-house creative team, this hire...

Boston |

Tech Lead, Salesforce Commerce Cloud

We are looking for someone eager to lead a team of 3-4 engineers in a hands-on technical capacity. In addition, you will work with global stakeholders to propose, design, and build new features to enhance the consumer eCommerce experience for a beloved athletic brand.

In this role, youll lead a team that is using an array of technologies including SalesForce CommerceCloud, SalesForce ServiceCloud, Salesforce MarketingCloud, and third party...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

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Responsibilities:

  • You will exhibit problem-solving skills and the ability to learn the Quickbase product
  • Provide support to our premium support customers
  • Provide detailed feedback to Product on requests from our most strategic accounts
  • Use your support and development background to enable customer success using the Quickbase Platform as a Service technology
  • Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures
  • ...
Cambridge |

You:

Quickbase continues to grow and we're looking for a Renewal Specialist! As the Renewal Specialist, you will engage in a customer-centric, consultative way and offer strong product knowledge to effectively support clients and retain and grow revenue. You will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role involves a high level of organization and coordination with cross-functional teams such as...

Philadelphia |

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company...

Philadelphia |

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company...

Philadelphia |

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company...

Boston |

Academy Content Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo customers grow their businesses. Youll create strategic content across a variety of different formats, but primarily written and video content. Youll collaborate closely with fellow members of the Academy team, marketing, sales, and customer success more broadly to create interesting and educational content. 

Academys mission is to enable our customers to grow their businesses through self-serve content, so youll be...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Philadelphia |

Join ERT as a Customer Care Representative to provide first-level technical support over the phone in support of clinical trials deployed at hundreds of clinical sites worldwide. Troubleshoot transmission or other equipment usage problems.  Handle re-supply and report requests in a timely and efficient manner. Multi-lingual fluency is strongly preferred (including English, Japanese, Mandarin and Spanish language skills).

 

This is a flex-shift position meaning it requires the ability to work a rotating shift (rotations will...

Philadelphia |

eResearchTechnology (ERT) provides unparalleled service and reliable solutions with a common purpose - to ease the challenges of product safety and testing efforts while improving and saving lives. Our important work sets the industry standard. Our team provides proven scientific and regulatory leadership to biopharmaceutical and medical device companies around the world. Our global clients rely upon our expertise - across Cardiac Safety, Respiratory research, ePRO, and Consulting Solutions - to expedite their clinical research studies and empower them to make their...

Burlington |

Overview:

The foundation of a data driven business is the data pipeline that gathers, transports, and models complex data from across the enterprise into meaningful and actionable information for making business decisions. As a founding member of our newly established Business Intelligence team, you will work in close collaboration with business users, data analysts, and system administrators to build, maintain, and continuously improve the data pipeline that feed the HealthEdge Business Intelligence reporting tools and business analysis projects.

...

Burlington |

Client Support Consultant

The Customer Support Consultant supports client engagements under the direction of Product Operations Leadership.  The primary function of this position is to execute and manage daily support activities related to client questions, issues, and communications to optimize value from the solution.  Primary daily activities involve identifying, researching, and resolving complex business and technical problems as they relate to the use and functionality of our products.

What the Role Involves (Responsibilities)...

Burlington |

Position Summary:

The Senior Project Director is a key role on our Professional Services team which is responsible for working cross-functionally to build and manage implementation projects.  In this role, you will build and develop a highly skilled team of Project Managers and Project Directors who can successfully deliver HealthEdge solutions to our customers.  We are looking for a strong leader with proven management experience who can coach, mentor and provide growth opportunities for the team. In addition, you will provide support to the...

Burlington |

Description

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate...

Burlington |

 

Position Overview

The Payment Policy Analyst II is an internal subject matter expert with an advanced level of proficiency In Medicare/Medicaid reimbursement methodologies, laws, and regulations. This hire will work closely with our subject matter experts and team members and will also provide training to junior research analysts. This self-motivated individual must be able to grasp complex software and data quickly and thoroughly. The successful candidate will also be organized and possess good communication skills and advanced...

Burlington |

Summary:

Reporting to the SVP, Professional Services, this leader will be responsible for working cross-functionally to build and manage the PMO function for Professional Services. In this role, you will provide structure to support to the entire PS organization by overseeing the development of standardization and best practices with the goal of streamlining implementations, reducing project cost, and eliminating waste. This hire will maintain the source of truth for HealthEdge’s Implementation Methodology, and act as the gatekeeper for project artifacts and...

Boston / Remote |

ChaosSearch is a Boston-based, venture-backed, cloud data search and analytics company. We are located across the street from TD Garden — a 2-minute walk from North Station and the Orange Line.

ChaosSearch is looking for organized and passionate individuals interested in furthering a career in customer success. We are experiencing tremendous growth from our unique data platform and we are looking for hard working, goal-driven candidates to help grow the business.  The ChaosSearch CSE will drive customer success initiatives, keep the company focused on customer outcomes and play...

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A Registered Nurse that will work to enhance the quality of member management, maximize both satisfaction and cost effectiveness, and assist in navigating the health care system as a collaborative partner in their health care team. As a RN Case Manager, the RN will work closely with clients and members alike in order to promote wellness, problem-solve, and assist members in realization their personal health-care related goals. The role includes patient and provider outreach, data collection, analyzation, and reporting, clinical review, medical and behavioral health...

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Role Overview
 
As a Manager within the Professional Services team, you will own client relationships and complete transfer pricing documentation projects for these clients.  To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion.  You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice.  You will become familiar with Transfer Pricing legislation in all of...
New York |
Role Overview
 
As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients.  To do this, you will manage a team of analysts and drive multiple transfer pricing projects to completion.  You will act as the main contact for clients, conducting functional interviews, making decisions on how to analyze transactions, and when requested offering transfer pricing related economic advice.  You will become familiar with Transfer...
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Role Overview:

Do you like working in fast growing B2B organizations? The original CrossBorder Solutions, a fintech SaaS company, was one of the leading tax software companies in the world when it was sold to Thomson Reuters in 2007. The Company helped thousands of multinational corporations optimize their inter-company pricing. In 2016, the original founders relaunched the company and are on track to become one of the fastest growing start-ups in the United States.  Currently, the Company is experiencing over 300% growth. 

We work with a diverse client base...

New York |
Role Overview
As a Tax Manager for the Professional Services team, utilizing a bespoke technology platform specifically designed to meet R&D Tax Credit documentation needs, you will manage a client portfolio for whom you will work on identifying and quantifying federal and state research tax credits. Reporting directly to the R&D Tax Credit Practice Leader, you will supervise R&D Tax Credit projects, research tax issues, interview clients, and document eligible tax credit criteria.
 
This is a unique opportunity for a tech...
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Our platform is disrupting the industry in how organizations view the HR function.  You will join our expanding Operations team and will be integral in delivering a client experience that will drive our business forward.  Youll be an important part of creating a great client experience for our Managed Payroll clients. 
 

As a Payroll Specialist, you will have the opportunity to join our team in an entry-level position while actively developing Namely product knowledge and payroll industry knowledge.  You will become a product expert with Namelys Payroll...

Cambridge |

Reporting to the VP, Customer Success, you will contribute to the development and implementation of the ReversingLabs Customer Success strategy, with particular emphasis on building and developing the team consisting of Customer Success Managers and Technical Account Managers. This is a very technical role and requires in depth and demonstrated experience in the cybersecurity domain.

You will have extensive experience managing the customer journey with both small security teams, as well as large complex organizations. A successful candidate will need to be passionate about customer...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

New York |

Applecart is a high growth marketing technology company based in New York City, founded in 2013. Applecart has developed a proprietary social graph platform that uses publicly available data to map over 25 billion social relationships between more than 250 million adult Americans. Applecarts platform helps major corporations, national nonprofit organizations, and high-profile political campaigns with their highest stakes marketing challenge: reaching hard-to-reach audiences of decision makers, spanning corporate executives, legislators, regulators, investors, members of...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Cambridge |

Position: Traveler Support Specialist (Spanish Speaking)
EF Product: Explore America
Location: Cambridge, MA
Experience Level: Entry-Level
Start Date: early April 2021

***Due to COVID-19, this role will be temporarily remote until at least September 2021, but will eventually be based out of our Cambridge, MA office (EF's North American Headquarters).

When you work in traveler (customer) support at EF, you play a vital role in fulfilling our company mission: Opening the World Through Education....

Providence |

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer...

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6 River Systems (6RS) is a Shopify company leading the way to faster fulfillment. E-commerce changed the world and our solutions power winning warehouses of the future. Were revolutionizing warehouse automation with collaborative mobile robots driven by cloud-based software.

As a Software Reliability Engineer, you will maximize up-time of autonomous mobile robots and cloud-based software to power faster fulfillment. In this remote position, you will: ...

Cambridge |

The Opportunity

We are looking for an ambitious, highly driven and enthusiastic colleague with a passion for customer service, a flair for numbers and attention to detail to join our Hult Finance team.

In Student Accounts, you will be working with all finance communication in relation to students, faculty and staff. To accomplish your tasks, you will work closely with other functional areas and other Hult campuses around the world. The position provides excellent opportunities to build experience, and from the start you will work closely with your manager...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

New York |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 8,000 companiesincluding Nissan, Citizens Bank, Drift,...

Norwalk |

Coaching and mentoring of partner success managers Drive the achievement of high levels of partner retention within an assigned set of strategic partner accounts Analyzing partner business needs and help in creation of business programs to facilitate business growth in high touch and tech touch models Promote increased product adoption, partner loyalty, and partner health via proactive...

Somerville |

The Project Manager, Client Onboarding joins our Customer Onboarding Team in the North America region, responsible for delivering a quick time to value solution via prescriptive onboarding to North American-based clients on Threat Intelligence and/or Security teams. This individual  owns the client engagement outcomes during the onboarding phase, working in tight partnership with the client and post-sales team on the following:

  1. Defining onboarding objectives and an outcomes-based onboarding plan, and shaping the strategic account plan for the year.
  2. ...
Boston |

Title: Senior Marketing Analyst


Are you an experienced paid media buyer/analyst who wants to drive digital transformation for one of the largest footwear companies in the world? Do you seek ways to innovate and optimize digital media campaigns? Our Consumer Engagement team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.


This position will be an integral part of the ASICS...

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