VentureFizz Job Board

274 Jobs Listed
Boston |
Lookout is an integrated endpoint-to-cloud security company. Our mission is to secure and empower our digital future in a privacy-focused world where mobility and cloud are essential to all we do for work and play. We enable consumers and employees to protect their data, and to securely stay connected without violating their privacy and trust. Lookout is trusted by millions of consumers, the largest enterprises and government agencies, and partners such as AT&T, Verizon, Vodafone, Microsoft, Google, and Apple. Headquartered...
Boston |
 

Lookout is an integrated endpoint-to-cloud security company. Our mission is to secure and empower our digital future in a privacy-focused world where mobility and cloud are essential to all we do for work and play. We enable consumers and employees to protect their data, and to securely stay connected without violating their privacy and trust. Lookout is trusted by millions of consumers, the largest enterprises and government agencies, and partners such as AT&T, Verizon, Vodafone,...

Burlington |

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy...

Cambridge |

The Opportunity

You will be joining a global team of passionate Career Development Advisors who excel at coaching international business graduates to win jobs. We support our international students to win jobs out of market or in a region in which they dont have automatic visa work rights. Our students have achieved exceptional success with 99% achieving a switch in role, function or industry. Although finding work outside of home market is challenging, we like to say that the only limit on success is the extent of ones imagination, will, and drive.

As a...

Cambridge |

Trip Consultant, Customer Service

EF Ultimate Break (a division of EF Education First)

Cambridge, MA USA

Are you hungry to bring your customer-centric expertise to an innovative and fast-growing organization? Are you an ambitious and self-motivated rock star? Seriously are you?

Be challenged and supported in a one-of-a-kind culture surrounded by thoughtful and brilliant people. Take pride in being part of a dynamic organization that is shaping the global perspective of the next generation.

As a Customer Service Trip Consultant, youre a...

Burlington |

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy...

Boston |

At Turbonomic, we are committed to attracting and retaining a diverse and inclusive workforce. We will honor your experiences, perspectives, and exceptional identity. We believe that uniqueness enriches all of us by showing us a range of ways to understand and engage with the world.

Who We Are:

We work to deliver best-in-class software so that our customers can assure application performance and empower their people to focus on growing their businesses through innovation. Turbonomic created Application Resource Management (ARM) to assure customers...

Boston |

SimpliSafe is a leading innovator in the home security industry with one mission: to make every home secure.

We believe in democratizing home safety. As our co-founder Chad Laurans aptly put it, you shouldnt have to ask for permission to secure your home. You should be able to do it yourself.

SimpliSafe protects over 3 million Americans and were growing at a rapid pace. We pride ourselves in being daring innovators, humble cooperators, and data-driven thinkers. We go wherever the best...

Waltham |

The Manager of Customer Delivery leads a team of Consultants and Project Managers within the broader Delivery organization.. The Delivery organization is a multi-disciplinary team spread across multiple offices. The team consists of consultants, project managers, and various technical experts. The Delivery team owns the client experience during the pivotal period following deal closure until a satisfied customer is transitioned to the Customer Support & Success teams. Ultimately, the Delivery team is responsible for driving long-term customer satisfaction through...

Waltham |
The Client Integration Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions.
 
This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.
 
Essential Functions & Responsibilities
1....
Waltham |

Client Solution Engineer

The Client Solution Engineer is a key member of the Customer Integrations and Implementation team and has responsibility for assisting clients through the technical implementation of one or more of ZoomInfos customer-facing solutions. Solutions include but are not limited to InboxAI, Engage, FormComplete and Enrich. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

...
Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

This role will...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Toast is an...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Somerville |

Are you interested in joining a rapidly growing global organization in the cyber industry? With over 550 employees, $140M ARR, and 1,000 clients, Recorded Future is the largest privately-held security intelligence company! Our intelligence integrates with over 80 security products from industry-leading companies, such as Splunk, ServiceNow, Microsoft, IBM, and AWS. Come jump on the rocket ship and help us protect businesses by disrupting adversaries!

As a Content Associate, you join The Intelligence Services...

Watertown |

LeanIX, The Continuous Transformation Platform that efficiently organizes, plans and manages IT landscapes with our solutions focusing on Enterprise Architecture, Cloud Intelligence, Microservice Intelligence and SaaS Intelligence.

LeanIX is not just the product, in fact its a great place to work. Colleagues from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Are you a marketer who wants to help drive marketing and brand transformation for one of the largest footwear companies in the world? Our Global Digital Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our digital and retail channels globally.

This position will support the development of consumer-first, omnichannel campaigns for seasonal product stories, product launches and key global events. This individuals focus will be helping to build marketing strategies for e-commerce,...

Framingham |

Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our...

Boston |

Position Overview:

Anaqua is seeking a highly motivated Technical Support Engineer who is eager to help us build our US Support organization. This is an exceptional opportunity for the right person to learn and grow with us, as we extend our geographic reach into Japan and beyond. You should be a team player with strong communication skills, experience in and commitment to providing customer support, and strong technical skills in the Microsoft platform including SQL Server , IIS , Angler, CSS, ASP.NET, and C#.

You should be able to troubleshoot issues...

Watertown |

LeanIX, The Continuous Transformation Platform that efficiently organizes, plans and manages IT landscapes with our solutions focusing on Enterprise Architecture, Cloud Intelligence, Microservice Intelligence and SaaS Intelligence.

LeanIX is not just the product, in fact its a great place to work. Colleagues from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack...

Waltham |

Exoprise is the leader in Digital Experience Monitoring for SaaS, Cloud apps, and ALL of Microsoft 365. The Exoprise platform empowers enterprises to see,  diagnose, and optimize the applications and networks a business relies on for productivity. We help organizations deliver optimal end-user experiences, find and fix problems fast, and improve their operations with real-time visibility and crowd-powered analytics.

Exoprise is profitable, growing and looking for an exceptional Customer/Sales professional to work with prospects and customers through all stages...

Lexington |

JOB DESCRIPTION

The Retail and eCommerce Business Unit is looking for a Customer Success Manager to build on our initial strategic customer successes and continue the momentum. This is an exciting, dynamic role for someone interested in a business role that is also tech-forward within the fast-growing world of AI and robotics. The successful candidate will have a consultative style with a particular strength and passion for being the customer advocate within complex, big-ticket solutions for the world’s largest retailers and eCommerce...

Boston |

Hi Marley is a purpose-driven SaaS platform built for the insurance industry by people who know and love insurance. Designed to enhance customer trust and loyalty, Hi Marley enables hassle-free communication between the policyholder, insurance carrier and partners through a conversation SMS platform helping delight policyholders and achieve faster time to resolution. The platform uses industry-leading analytics to generate meaningful insights - enabling carriers to drive positive outcomes. Hi Marley has flexible APIs and requires zero integration to get started.

We are growing...

Boston |

We’re a fast-growing market leader who envisions a world where renewable energy powers our economy and society. Shared and sustainable energy assets, such as solar and wind farms, are the key to this vision, where healthy, inexpensive energy changes the world in which we live. It is a tremendous challenge with huge social benefits, and it is also one of the greatest economic opportunities in the history of business.

Building an industry takes commitment, hard work, and a willingness to work on the messy details. That is where we see our most valuable...

Somerville |

Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.

Mirakls mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic...

Somerville |

Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.


Mirakls mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the...

Boston |

All roles listed as remote are available as remote within the same country.

Commercial Customer Success Manager

Location: Remote 

Were looking for an empathetic, curious and experienced professional to join our Customer Success Organization to help retain and grow Snyks growing customer base.. 

The Customer Success team works hand-in-hand with Development and Security leaders from modern dev shops to advance their open source security program using the Snyk Cloud Native Application Security Platform...

Boston |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to build a stronger...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to build a stronger...

Boston |

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to build a stronger...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

About HqO

For owners and operators of commercial real estate, HqO is an end-to-end tenant experience (TeX) operating system and data and analytics platform that strengthens relationships with current and prospective tenants. We unlock business value for owners while bringing property management, marketing, and leasing teams closer to their customers. For building occupants, HqO is an award-winning tenant app connecting employees to the communities in and around their building and empowering them with tools to control their workday. Join our story and help empower our customers to...

Boston |

Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide 39 of the Fortune 100 are clients.

Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that...

Somerville |

Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.

Mirakls mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic...

Boston |

Lookout is an integrated endpoint-to-cloud security company. Our mission is to secure and empower our digital future in a privacy-focused world where mobility and cloud are essential to all we do for work and play. We enable consumers and employees to protect their data, and to securely stay connected without violating their privacy and trust. Lookout is trusted by millions of consumers, the largest enterprises and government agencies, and partners such as AT&T, Verizon, Vodafone, Microsoft, Google, and Apple. Headquartered in San Francisco, Lookout has offices in Amsterdam, Boston,...

Boston |

About the Role

The Email Strategists mission is to help our customers get the most out of their programs by translating complex data into actionable strategies. You will contribute to the success of the customers you support by delivering strategic consulting solutions which solve critical business problems.

You will work with a wide range of customers, leveraging Validitys products to identify vulnerabilities and opportunities for optimization within email programs. Along the way, you will play a key role in turning customers into advocates. Youll also be a...

Boston |

Company Overview

iboss is a cloud security company that provides organizations and their employees secure access to the Internet on any device, from any location, in the cloud. This eliminates the need for traditional security appliances, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by over190 issued and pending patents and more than 100 points of presence globally, iboss protects more than 4,000 organizations worldwide. The Company is headquartered in Boston, MA, and has operations...

Boston |

The Customer Success Systems Manager leads a team of systems administrators and analysts while coordinating large-scale projects that empower internal stakeholders.  This team owns, implements, and improves upon the organizations tech stack to increase customer retention, team efficiency, drive down ticket volume, and improve the customer experience. By leveraging the latest technologies and best practices they optimize the customer experience at scale. 

How You'll Make a Difference

  • Own the end to end technology strategy for the Klaviyo Success Org:...
Cambridge |

Role: Traveler Support Specialist
EF Division: Explore America
Office Location: Cambridge, MA
Experience Level: Entry-Level
Start Date: July 12, 2021

*In accordance with public health guidance, all of our staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout...

Waltham |

Thats the way its always been done. 

We believe those seven words are the most detrimental to learning and growing, both individually and as a collective team. If you agree, we want to talk to you. 

Over 15,000 customers rely on ZoomInfos expanding suite of go-to-market solutions that put best-in-class B2B intelligence at the forefront of productivity, growth, and innovation. 

And were not close to being satisfied. 

While the rocket ship took off long ago, ZoomInfo is looking for captains, not passengers, who want to help our team discover new frontiers and...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

|

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Something Digital has recently joined forces with Rightpoint, a global experience leader and a Genpact company. Now called Rightpoint Commerce.

Genpact, a global professional services firm focused on delivering digital transformation, today announced the expansion of its experience business, Rightpoint, with the acquisition of Something Digital. The addition of Something Digitals deep commerce expertise to Rightpoints customer experience leadership, will further enable the companys ability to drive experience-led transformation at scale for clients across...

Lexington |

Come join a winning team! Here at Imprivata youll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

Were currently seeking a Customer Success Associate (CSA) to join our team to manage our...

Cambridge |

Your Impact 

Working closely with the Sr. Director, Head of Partner Management, you will drive mutual business value and results for edX and our portfolio of partners.

You will lead a team of Partner Manager and Relationship Managers as they develop and execute strategies that drive business value for partners and edX. 

Your Team

You will be joining the Partner Management team within the Content and Partner Success department here at edX.  The team you will lead manages over 75% of edX partners. 

Partner and Relationship...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The PMO team, part of the ASICS global marketing organization, is currently seeking a project manager to join our growing team and help us to continue delivering global campaigns that bring our powerful brand story to life.


As a key member of the PMO team, you will play a vital role in successfully integrating the ASICS brand across digital touchpoints. With an eye toward driving business value, you will act as...

Boston |

Were looking for smart, driven collaborators to join us and help support our rapidly growing community of customers. As a Customer Success Manager in the enterprise, you will be an integral member of our Customer Success team. You will manage relationships, drive implementations and product adoption, and navigate renewals to maximize value with our largest customers.

About the job:

  • Youll be responsible for onboarding, implementing, enabling, and managing enterprise customer accounts. You will build strong relationships, drive deep product adoption, and...
Boston |

Were looking for smart, driven collaborators to join us and help support our rapidly growing community of customers. As a Customer Success Manager, you will be an integral member of our Customer Success team. You will manage relationships and drive implementations and product adoption that are aligned with customers' goals.

About the job:

  • Youll be responsible for onboarding, implementing, enabling, and managing customer accounts. You will build strong relationships, drive deep product adoption, and continuously guide customers toward successfully...
Boston |

Were looking for smart, driven collaborators to join us and help us support our rapidly growing community of customers. As an analyst, you will be an integral member of our Customer Success team. You will help deliver valuable insights to our growing customer base via the Crayon platform.

About the job:

  • Use Crayons internal artificial intelligence interface to read the Internets tea leaves and figure out what companies are doing based on patterns and signals in the structured and unstructured data on the web. Youll be like an NSA Analyst, but for...
Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is a disruptive Fintech enabling over 2,000 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added...

Burlington |

As part of the Customer Education team at Aqua Security, you will contribute to our overall vision of creating the right training for the right people at the right time. Our goal is to provide both foundational and advanced courses delivered in a variety of formats including self-directed, virtual/live instructor-led, and virtual labs. These will be supplemented by webinars, community learning, and office hours. We’re looking for someone comfortable with complex technical tools and creating world class learning experiences for others to help them...

Burlington |

Aqua Security helps enterprises secure their cloud native applications from development to production, whether they run using containers, serverless, or virtual machines. Aqua bridges the gap between DevOps and security, promoting business agility and accelerating digital transformation.

Aqua is looking for a consultative DevSecOps/Customer Support Engineer to enable deployment and support of Aqua’s containerized security solution for prospects and existing enterprise customers. This role will focus on post-sales technical support: providing expert...

Burlington |

Aqua Security is looking to hire a Customer Success Manager to support enterprise accounts throughout the US. As the primary point of contact, you will provide account management, technical advisory, and drive customer loyalty. A confident “customer first” attitude is required to work through challenges, field technical questions, and influence stake holders. The CSM will execute strategic account plans, deliver QBRs, and be the advocate for the customer internally while focusing on a positive customer experience. The goal is to ensure that you understand the...

Cambridge |

Company Description


Tamr is the enterprise data mastering company trusted by large enterprises like Blackstone, the US Air Force, Google, and GSK. The companys patented software platform uses machine learning supplemented with human feedback to master and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by top-tier investors such as NEA and GV, Tamr is...

Boston |

ASICS Digital (ADI) creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking a senior copywriter to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve design problems in creative and innovative ways.


As a member of the in-house creative team, this hire...

Boston |

As a Quality Assurance Engineer, you will help ensure the satisfaction of our users by demonstrating that existing and new products meet the highest standards of security, reliability, user-friendliness, and speed. The right candidate has an analytical mindset and a drive to innovate within the position.


ASICS Digital is a division of ASICS based in Boston, Massachusetts. Our goal is to build digital technologies to better connect the ASICS brand to its consumers. We are responsible for the continued development of mobile-...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

We are DraftKings.


Were inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.


Our teams are fueled by innovation. We are looking ahead, building whats next, and continuously reinventing the industry. Were a publicly traded (NASDAQ: DKNG) technology...

Cambridge |

Bilingual, Spanish Speaking Traveler Support Specialist
EF Educational Tours

Boston, MA

Your Role

Join us at EF Educational Tours as we revolutionize the educational travel industry and transform students into the next generation of global citizens. As a Bilingual Traveler Support Specialist for EF Educational Tours, you are the primary resource for parents as they navigate the process of sending their middle and high school students abroad. You will manage all aspects of the customer life...

Boston |
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team's mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful...
Boston |

Position Overview

The right candidate will thrive in a dynamic environment, contribute innovative ideas, demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for managing a defined book of business to ensure our largest Enterprise-level customers successfully deploy, optimize, and maintain Rapid7 solutions and continue to renew their licenses year-over-year.

CSMs are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account...

Boston |

Senior Manager, Customer Experience (Customer Health Measurement):

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong...

Boston |

About Rapid7

Rapid7 (Nasdaq: RPD) is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 9,300 customers rely on Rapid7 technology, services, and research to improve security outcomes and securely advance their organization. For more information, visit our...

Boston |

We guide our customers to deploy successfully and achieve value to enhance their security program.

Position Overview

The Customer Adoption Manager is responsible for expediting Rapid7s customers time to value in their first 90 days, throughout the onboarding process. Rapid7 is looking for a candidate with strong communication skills, a history of helping customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-...

Boston |

Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at...

Boston |

Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. We are quickly building out our team following our recent Series B round of funding and are looking for motivated, experienced professionals to jump in and help us scale.


Reggora is seeking a Customer Support Representative to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


The Director of Customer Support will lead and scale our customer-facing call center that services both nurses and facilities. The team embodies our...

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Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we dont plan on slowing down.


We believe our opportunity is huge. Every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately cant help business analysts run fast...

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Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we dont plan on slowing down.


We believe our opportunity is huge. Every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately cant help business analysts run fast...

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Starburst is on a mission to modernize data access & analytics. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we dont plan on slowing down.


We believe our opportunity is huge. Every large company in the world suffers from a data silo problem. Traditional data warehouse products approach the problem with old solutions that breed inefficiency and ultimately cant help business analysts run fast...

Somerville |

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production -- all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense,...

Boston |

BitSight is transforming how companies manage information security risk with trusted, time-tested and actionable security ratings. Founded in 2011, the company built its Security Ratings Platform to continuously analyze vast amounts of external data on security issues and behaviors in order to help organizations manage third party risk in their supply chain, underwrite cyber insurance policies, benchmark performance, conduct M&A due diligence and assess aggregate risk. Organizations worldwide, including seven of the top 10 cyber insurers, 20% of Fortune 500 companies, and 3 of the top...

Cambridge |

Role: Tour Director Specialist
EF Division: Explore America
Location: Cambridge, MA
Start Date: Immediate start

*In accordance with public health guidance, staff are currently working from home until September 8, 2021 at which point we look forward to returning in-person at our North American Headquarters located in Cambridge, MA. However, while we work from home, our EF culture still runs strong. From virtual happy hours, group workout classes, and collaborative technology, we'll...

Boston |

The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyos SMB customers. 

You thrive on data. Supporting a customer base of thousands of emerging eCommerce brands, youll identify segments that need support and development, and work with the team to drive adoption and success for those customers.

We are looking for a GSM that is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for...

Cambridge |

Student Success Advisor, EF Gap Year
Cambridge, MA

Who you are:

A passionate leader, driven by creating a fantastic customer experience and eager to mentor students who are on a journey of personal growth and career development. You are able to understand and empathize with students and their parents during an important transformational time in their life, cheering them on and coaching them through challenges while motivating them to create and achieve personal goals and celebrate their wins.

...

Waltham |

The Solutions Adoption Manager is a key member of the Customer Integrations and Implementation team and has responsibility for assisting customers with post-implementation best practices on one more of the ZoomInfo solutions. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications.

Essential Functions & Responsibilities:

1. Own end-to-end product adoption activities for...

Waltham |

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented Strategic Customer...

Boston |

Are you a marketer who wants to help drive marketing and brand transformation for one of the largest sportswear companies in the world? Our Global Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our digital and retail channels globally.

This position will support the development of consumer-first, omnichannel campaigns for seasonal product stories, product launches and key global events. This individuals focus will be helping to build marketing strategies for e-commerce,...

Boston |

The Job

As a Customer Success Director at Acoustic, you’ll become an integral part of our mission to create the future of customer experiences. Acoustic is bringing cutting-edge technology to marketers, leveraging AI to bring human-centered solutions to our customer’s biggest marketing challenges. In this role, you’ll be equipped with some of the best ustomer relationship management tools available on the market to identify customer insights that will help you drive value and a high renewal rate. Further, you will work closely with cross functional teams...

Watertown |

Liaison, recently named to Glassdoor’s Best Places to Work, offers the following:

A place to work with fun, smart, collaborative and driven people.  Liaison is unique in that we are an established and stable company but have that fast-paced energy and feel of a start-up.  Our SaaS based admissions management software and services helps millions of students take the next step in their academic career and is utilized by over 5,000 academic programs!!  

The Director of Account Management will be assigned a portfolio of clients and will lead them...

Watertown |

LeanIX, The Continuous Transformation Platform that efficiently organizes, plans and manages IT landscapes with our solutions focusing on Enterprise Architecture, Cloud Intelligence, Microservice Intelligence and SaaS Intelligence.

LeanIX is not just the product, in fact its a great place to work. Colleagues from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack...

Boston |

The Customer Support Team is working on some truly interesting and varied challenges. You will be supporting your own assigned Enterprise client list (along with helping out others when necessary), whilst creatively working with different teams across the business to solve technical problems. 

You’ll get excellent client and technical exposure, with occasional on-site trips to our client’s HQs, helping with onboarding and configuration queries, whilst becoming more technical, working closely with our in-house Development Team in Manchester. It’s a really exciting role for...

Boston |

About mabl

Mabl is the intelligent test automation company that empowers high-velocity software development teams to integrate automated end-to-end testing into the entire development lifecycle. Mabl users benefit from a unified platform for easily creating, executing, and maintaining reliable tests that result in faster delivery of high quality applications. That’s why customer-centric brands like Splunk, NCR, jetBlue, Dollar Shave Club, Charles Schwab and many other enterprises rely on mabl for testing their business critical apps. 

We’re proud to be recognized as...

Watertown |

As an entry level Client Support Specialist, you will support our educational suite of products in a call center environment. You will be responsible for responding to clients via phone and email, manage support cases, and work with other departments in Operations to resolve client issues.

Accountabilities

  • Troubleshoots client issues via telephone, email or web conferencing software.
  • Records customer inquiries by documenting inquiry and response in Salesforce.
  • Performs...
Somerville |

Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.

Mirakls mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic...

Boston |

This role can be fully remote, or you can work out of our Boston office

About Panorama: 
Panorama Education is a fast-growing national technology company focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each childs success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.

About the...

BOSTON |

About Robin:


Robin is the first workplace management platform designed for flexible work. Every day, thousands of offices across the world use our software to find rooms, desks, and coworkers. Used by companies such as Toyota and Twitter, Robin empowers workplace professionals to build (and reopen) the best version of their office, so people do their best work.


What Were Looking For:


The Robin Customer Experience...

Boston |

At TrueMotion, were making driving safer and insurance smarter. We offer auto insurers a mobile telematics platform that enables next-generation digital programs. Powered by machine learning, our platform can tell when a person is driving, reveals their behaviors behind the wheel, and detects crashes. Were a team of engineers, entrepreneurs, sales and customer success leaders, data scientists, and more. We take on complex problems, build innovative solutions and have fun while doing it!

TrueMotion is looking for an experienced, data-driven, and humble Software Engineer...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a customer service attitude with a technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Support Representative. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

Boston |

About the Role

In this role, you'll have a strong focus on clients, their email programs, and how to troubleshoot any issues they are having with email deliverability, based on the Data and Tools they have available through Validity's Everest platform. You'll be part of a large team of CSMs, managing your own book of business, and focusing on retention of your customer base. Each day will vary, but you can expect a typical day to consist of client calls, internal training or updates, problem-solving any client issues, and reviewing/pulling reports to formulate...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of that unique individual who blends a customer service attitude with a technical problem solving. If you love happy customers as much as you love technology, youre going to be a great Customer Support Representative. We need you to come help customers use BlueConic to meet and exceed their marketing goals.

The team you will join is changing digital marketing every single day and weve got the data to prove it! In addition to...

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