: Business Operations Co-op (Fall 2020)
10 Maguire Road
Lexington, MA 02421

Employee Testimonials


~ Please note: this co-op is a full-time position beginning in July 2020 and continuing through December 2020 ~

Join Imprivata in this position where youll find a smart group of people who value hard work while working in a casual and fun environment. This is a chance to gain real-world business experience and be part of our exciting team.

Learning: In addition to working on your system configuration and reporting skills, a co-op with Imprivata provides additional learning and networking opportunities. This also includes our Lunch & Learn series, where you can meet and learn from people in different disciplines throughout the company.

Food: Lots of food. Like company sponsored breakfast every Monday, company sponsored lunch every Friday, Lunch & Learns, and any other reason we can think of to order food!

Fun: Past events have included Red Sox games, summer outings, and lots of parties, to name a few.

We're looking for a smart, passionate well-rounded student who is looking to learn various areas of our business to join our Business Operations team as a co-op. This team is responsible for supporting multiple applications used across all our departments, primarily focusing on Sales and Service. This is a great opportunity to gain real, hands-on experience with the administration of enterprise applications and Business Intelligence solutions.


  • Support key business process like Quote-to-Cash, Internal Support Requests, and Reporting
  • General administration of Salesforce which can include the creation/modification of fields, page layouts, email alerts, and validation rules
  • Data clean-up in Salesforce using mass update tools or within the system ad hoc
  • Create or enhance the existing dashboard library
  • Learn business workflows through requirements gathering and process mapping exercises


  • In pursuit of a Bachelor's Degree in Business Administration, Business Management, Information Technology, Computer Science or a related field
  • Strong written and verbal communication skills
  • Willingness to learn and a passion for system administration
  • Ability to multi-task

Desired Skills:

  • Strong organizational and communication skills
  • Ability to work in a fast-paced team environment
  • Strong debugging skills
  • Ability to solve complex problems by thinking analytically and creatively
  • Self-sufficient, with ability to complete projects with little guidance
  • Previous project experience
  • Experience with Customer Relationship Management (CRM) Systems like Salesforce.com
  • Experience with Business Intelligence (BI) tools like Einstein Analytics

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

Imprivata provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.


Employee Testimonials

Courtney Hoelen
HR Coordinator, Employee Experience

“"It just feels like a big community and everyone is there with the same goal in mind supporting each other regardless of what your position is you are important, and you have something to say.””

Rachel Silk
Account Based Marketing Specialist

“"Everyone’s attitude is always so positive, and people are always willing to help out and stop what they are doing to help you if you have any questions"”