VentureFizz Job Board

253 Jobs Listed
Boston |

As the Mid-Market Manager of Customer Success you will manage a team of 8-10 CSMs who support our Mid-Market and high value customers. You will be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established CSM's in a fast-paced and rapidly changing environment. As Klaviyo continues to grow we will be focusing on expanding our Mid Market customer base, in this role you will also be responsible for understanding Mid Market customer challenges and needs and driving the vision for our Mid Market customer...

|

Cogito is searching for a Senior Client Enablement Consultant to join our Client Services team! As a Senior Client Enablement Consultant at Cogito youll ensure thousands of contact center professionals are successfully on-boarded on Cogitos software and it is fully adopted throughout their organization. Youll do this by creating a bespoke change management and enablement solution for each user group, developing compelling content, leading in-person and remote training sessions and offering strategic, data-fueled guidance on best practices and software adoption strategies. On...

Waltham |

At ZoomInfo Powered by DiscoverOrg we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

ZoomInfo is looking for an experienced, passionate, results oriented...

Waltham |

For more than 25 years our clients and partners have trusted us to improve their operational efficiency and productivity, manage their business risk, and provide them with a predictable cost model. Today we deliver exceptional customer experiences for 1,300 of the largest organizations across the USA.

NWN is looking for a Customer Success Center Engineer to join our team in Boston, MA. This is a full time position with full benefits.

Role Overview

The Customer Success Center Engineer role provides multi-faceted support to NWN managed services clients...

Brighton |

Who We Are

ButcherBox is a fast-paced, rapidly-growing company headquartered in Brighton, MA. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, heritage-breed pork, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever. 

We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It...

Boston |

The Client Success Manager is responsible for managing the overall relationship with SS&C Eze’s prestigious clients, maximizing client satisfaction and retention. A successful candidate will be skilled at building c-level relationships with new and existing enterprise clients, collaborating with internal teams to ensure timely delivery of projects and production support, prioritizing resources, and communicating with customers. The Client Success Manager will interface internally with our front-line support teams, our project execution teams, R&D, Operations, Marketing, and...

Somerville |

Tulip, the Manufacturing App Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

Waltham |

NWN is looking for a Manager of Customer Success to join our team in Waltham, MA. This is a full time position with full benefits.

Role Overview

The Manager of Customer Success Center role is responsible for hiring, training, coaching, and leading Team Leaders as they provide support for customers and manage a team of Customer Success Center Engineers. This role serves as the escalation point for Customer Success Center Engineer team members.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Somerville |

Overview:

The Customer Experience Specialist will be responsible for assisting customers through their purchase journey; answering questions, solving problems, using technology and human empathy to build customer trust and loyalty. Reporting to the Customer Experience Manager, you will require excellent communication skills, proactive problem solving and the ability to multitask.

Responsibilities:

  • Provide assistance to customers with pre-order questions: product inquiries, promotions, website navigation, print catalog...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

Boston |

Senior Site Reliability Engineer


The Site Reliability Engineering team is leading problem solving for a global fitness brand in our collaborative and learning driven environment. As a Senior SRE, you will work in the ASICS Digital SRE Team to design and implement solutions across a multitude of different business units. You will contribute to building a global platform on AWS and SaaS vendors for delivering our products and services to span the world. You will have the opportunity to work on interesting technologies (AWS ECS,...

Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking an experienced Associate Creative Director with a background in design to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve creative problems in innovative ways.


...
Boston |

Are you an experienced loyalty marketer who is seeking a rewarding and mission driven environment? Would you like to have a direct impact on growing and rewarding our global customers? ASICS Digital is looking for a Loyalty Marketing Manager to join our Digital Marketing team in a role focused on bringing the very best of ASICS to our members.

The Loyalty Marketing Manager will help strategize and activate global digital and omni-channel marketing campaigns meant to serve and delight our most valuable customers. This manager will...

Somerville |

As a rapidly growing company, Formlabs is constantly on the hunt for new engineering leaders. Due to the confidential nature of our product development process, we cannot always post specific details for these roles. If you are an engineering leader and interested in developing technically demanding and disruptive products then we would love to talk.

Engineering Managers at Formlabs come from all of the major engineering disciplines mechanical, electrical, software, materials, optics, and more. We are looking for product-driven thinkers who make excellent...

Boston |

The Klaviyo Customer Operations team is responsible for defining and driving the outcomes for Klaviyo customers. To help fuel our customers growth, we are looking for an established leader to drive our global customer success and support operations.  This person will partner closely with the VP of Success/Support to drive strategic planning and ongoing operations.

We are looking for a candidate that has a proven track record of developing data-driven programs taking a mathematical approach to solving problems which improve efficiencies but always...

Boston |

ABOUT THE ROLE

Teikametrics is looking for an eCommerce Analyst to join our incredibly fast-growing global enterprise managed services team. As a part of the team, youll work closely with amazing high growth brands across multiple eCommerce platforms. Youll be contributing to the exciting growth and scale of Teikametrics, including helping shape our operations, community, and culture of hard-working, empathetic, and incredibly fun and talented team members.


Finally, were delighted that this position...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Watertown |

LeanIX aspires to become the number one SaaS solution to modernize IT architectures. We are well on our good way. Hundreds of well-known brands such as adidas, Volkswagen, Atlassian and Vodafone make better decisions in IT with LeanIX.

LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we work hard to achieve our ambitious goals. But, we have everything needed to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open...

Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze, and execute across their customer journey. Not only that...

  • We are funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com
  • We have been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top...
Boston |

InsightSquared is at the epicenter of the Revenue Intelligence revolution, helping to shape how sales, marketing and customer success professionals strategize, analyze and execute across their customer journey. Not only that...

  • Were funded by a great team of investors including Accomplice, Tola Capital, DFJ, Bessemer, and Salesforce.com.
  • Weve been named a leader in G2 Crowds Sales Analytics and Business Intelligence Platform Grids repeatedly.
  • We are a four-time winner of both The Boston Business Journals Best Places to Work and The Boston Globes Top Places...
Boston |

ASICS Digital creates and brings to market cutting-edge digital consumer products and content for the ASICS brand. The creative team, part of the ASICS global marketing organization, is currently seeking a senior digital designer to join our growing team and help us continue to help tell our powerful brand story to the world. The ideal candidate is passionate about digital creative and can work collaboratively to solve design problems in creative and innovative ways.


As a member of the in-house creative team, this hire...

Boston |

Tech Lead, Salesforce Commerce Cloud

We are looking for someone eager to lead a team of 3-4 engineers in a hands-on technical capacity. In addition, you will work with global stakeholders to propose, design, and build new features to enhance the consumer eCommerce experience for a beloved athletic brand.

In this role, youll lead a team that is using an array of technologies including SalesForce CommerceCloud, SalesForce ServiceCloud, Salesforce MarketingCloud, and third party...

Cambridge |

You:

Quickbase continues to grow and we're looking for a Renewal Specialist! As the Renewal Specialist, you will engage in a customer-centric, consultative way and offer strong product knowledge to effectively support clients and retain and grow revenue. You will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role involves a high level of organization and coordination with cross-functional teams such as...

Boston |

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants.

Were...

Boston |

HqO is a fast-growing company that is revolutionizing the commercial real estate industry by better connecting landlords to their building tenants. We help landlords enable tenant experiences that surprise and delight through software, provide them with data to drive decisions, and ultimately increase the value of their assets. At HqO, each and every person plays an important role in shaping the future of our company and the industry itself. Join us as we empower the real estate companies to provide incredible experiences and build a stronger community for their tenants.

Were...

Boston |

Academy Content Specialists are responsible for executing day-to-day content operations and will create high-quality, relevant, and engaging content to help Klaviyo customers grow their businesses. Youll create strategic content across a variety of different formats, but primarily written and video content. Youll collaborate closely with fellow members of the Academy team, marketing, sales, and customer success more broadly to create interesting and educational content. 

Academys mission is to enable our customers to grow their businesses through self-serve content, so youll be...

Cambridge |

Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is a disruptive Fintech enabling over 2,000 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center that provides deep visibility into the cost drivers of the business. MineralTree sells its solution directly to customers and through value-added...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Watertown |

We are looking for a Senior Service Integrity Associate to join our Technology Enabled Services division. You will be responsible for the delivery and execution of business solutions. You also will manage and influence project teams to action, balancing urgency while cultivating lasting collegial relationships. Your mission will be to develop and implement solutions to improve customer value and athena operational efficiency. But enough about us; lets talk about you.

You are a critical thinker who creates business cases, influences stakeholders, and demonstrates command of the...

Burlington |

Overview:

The foundation of a data driven business is the data pipeline that gathers, transports, and models complex data from across the enterprise into meaningful and actionable information for making business decisions. As a founding member of our newly established Business Intelligence team, you will work in close collaboration with business users, data analysts, and system administrators to build, maintain, and continuously improve the data pipeline that feed the HealthEdge Business Intelligence reporting tools and business analysis projects.

...

Burlington |

Client Support Consultant

The Customer Support Consultant supports client engagements under the direction of Product Operations Leadership.  The primary function of this position is to execute and manage daily support activities related to client questions, issues, and communications to optimize value from the solution.  Primary daily activities involve identifying, researching, and resolving complex business and technical problems as they relate to the use and functionality of our products.

What the Role Involves (Responsibilities)...

Burlington |

Position Summary:

The Senior Project Director is a key role on our Professional Services team which is responsible for working cross-functionally to build and manage implementation projects.  In this role, you will build and develop a highly skilled team of Project Managers and Project Directors who can successfully deliver HealthEdge solutions to our customers.  We are looking for a strong leader with proven management experience who can coach, mentor and provide growth opportunities for the team. In addition, you will provide support to the...

Burlington |

Description

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

The Senior Application Support Engineer is a seasoned individual who will join the team of product experts that support customers getting the most out of our state-of-the-art healthcare applications.  The ideal candidate...

Burlington |

 

Position Overview

The Payment Policy Analyst II is an internal subject matter expert with an advanced level of proficiency In Medicare/Medicaid reimbursement methodologies, laws, and regulations. This hire will work closely with our subject matter experts and team members and will also provide training to junior research analysts. This self-motivated individual must be able to grasp complex software and data quickly and thoroughly. The successful candidate will also be organized and possess good communication skills and advanced...

Burlington |

Summary:

Reporting to the SVP, Professional Services, this leader will be responsible for working cross-functionally to build and manage the PMO function for Professional Services. In this role, you will provide structure to support to the entire PS organization by overseeing the development of standardization and best practices with the goal of streamlining implementations, reducing project cost, and eliminating waste. This hire will maintain the source of truth for HealthEdge’s Implementation Methodology, and act as the gatekeeper for project artifacts and...

Cambridge |

Reporting to the VP, Customer Success, you will contribute to the development and implementation of the ReversingLabs Customer Success strategy, with particular emphasis on building and developing the team consisting of Customer Success Managers and Technical Account Managers. This is a very technical role and requires in depth and demonstrated experience in the cybersecurity domain.

You will have extensive experience managing the customer journey with both small security teams, as well as large complex organizations. A successful candidate will need to be passionate about customer...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

Cambridge |

Position: Traveler Support Specialist (Spanish Speaking)
EF Product: Explore America
Location: Cambridge, MA
Experience Level: Entry-Level
Start Date: early April 2021

***Due to COVID-19, this role will be temporarily remote until at least September 2021, but will eventually be based out of our Cambridge, MA office (EF's North American Headquarters).

When you work in traveler (customer) support at EF, you play a vital role in fulfilling our company mission: Opening the World Through Education....

Providence |

The Support Systems Administrator is responsible for installing, operating, and maintaining hardware and software for the organization's Customer Support function. This includes maintaining existing systems, which involves installing new applications and hardware to keep the system current and working efficiently, while researching and implementing new opportunities for continuous improvement.

Day-to-day responsibilities include:

  • Isolate, identify, and troubleshoot issues, and refer...

Needham |

Tripadvisor is seeking an Account Executive to join a newly formed and highly motivated team that manages and develops our Key Account supply for Hotel/OTA and 3rd party partnerships for our new direct to consumer Tripadvisor Plus product.

Tripadvisor, the worlds largest travel site, enables travelers to unleash the full potential of every trip. With 730 million reviews and opinions covering the worlds largest section of travel listings worldwide, comprising 8.1 million accommodations, airlines, experiences, and restaurants. TripAdvisor branded sites are available in 49 markets,...

Cambridge |

The Opportunity

We are looking for an ambitious, highly driven and enthusiastic colleague with a passion for customer service, a flair for numbers and attention to detail to join our Hult Finance team.

In Student Accounts, you will be working with all finance communication in relation to students, faculty and staff. To accomplish your tasks, you will work closely with other functional areas and other Hult campuses around the world. The position provides excellent opportunities to build experience, and from the start you will work closely with your manager...

Providence |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Needham |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

...
Needham |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisors Research team seeks an experienced UX researcher to work directly on projects that impact the companys key B2B marketing and product initiatives. Research projects range from exploratory to evaluative, from surveys to usability testing.

The...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Westwood |

PURPOSE:

The Predictive Indexthe talent optimization leaderis an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is Better work, better world," and we take great pride in PIs power to supercharge workplace relationships and culture to achieve the unthinkable. Were our own best case study! Youll be working toward a mission that inspires you, and youll be surrounded by fun, smart, driven people day in and day out.

Theres a reason more than 8,000 companiesincluding Nissan, Citizens Bank, Drift,...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our passion is designing and building powerful 3D printing tools. Our manufacturing team is responsible for research and development of the manufacturing processes for all of Formlabs products. They work cross functionally with mechanical design, electrical, and materials teams.

If youre excited to help us develop and deploy calibration equipment...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our passion is designing and building powerful 3D printing tools. Our manufacturing team is responsible for research and development of the manufacturing processes for all of Formlabs products. They work cross functionally with mechanical design, electrical, and materials teams.

If youre excited to help us develop and deploy calibration equipment...

Boston |

The ASICS Digital team is currently seeking a Senior Product Designer for our Consumer Platforms team. In this role you will partner with product owners, business owners, engineers and end users to contribute to our growing digital ecosystem. As part of the Customer Platforms team you will be focused on the shopping and membership services that drive brand awareness, help customers find amazing products and nurture ASICSs direct relationship with its customers.

ASICS Digital is a division of ASICS based in Boston, Massachusetts....

Somerville |

The Project Manager, Client Onboarding joins our Customer Onboarding Team in the North America region, responsible for delivering a quick time to value solution via prescriptive onboarding to North American-based clients on Threat Intelligence and/or Security teams. This individual  owns the client engagement outcomes during the onboarding phase, working in tight partnership with the client and post-sales team on the following:

  1. Defining onboarding objectives and an outcomes-based onboarding plan, and shaping the strategic account plan for the year.
  2. ...
Boston |

Title: Senior Marketing Analyst


Are you an experienced paid media buyer/analyst who wants to drive digital transformation for one of the largest footwear companies in the world? Do you seek ways to innovate and optimize digital media campaigns? Our Consumer Engagement team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.


This position will be an integral part of the ASICS...

Boston |

Our Opportunity:

Chewy is looking for a Senior Instructional Designer to join our Corporate Learning & Development Team. The ideal candidate will be an individual contributor primarily responsible for designing highly impactful learning solutions for company wide audiences. You will assess, design, develop and evaluate high visibility blended learning curricula, learning courses and performance support tools to support an enterprise-wide audience at Chewy. You will also provide thought leadership on learning industry best practices, innovative...

Boston |

Our Opportunity:

Chewy is looking for an Associate Director, Learning & Development to help lead the enterprise-wide Learning & Development team that will produce engaging, scalable training interventions for Chewys diverse workforce of 18,000+ Team Members.  The ideal candidate will be a leader and builder to assess learning needs, build curricula/content that proactively aligns to Chewys operating principles and business objectives. This role will lead the team in designing innovative, impactful curricula impacting the entire organization...

Boston |

Our Opportunity:

Chewy is looking for an Associate Director, Learning & Development to help lead the enterprise-wide Learning & Development team that will produce engaging, scalable training interventions for Chewys diverse workforce of 18,000+ Team Members.  In this role, the Associate Director will be initially responsible for architecting sustainable learning best practice processes for the Global L&D function, including but not limited to maximizing Chewys learning management system (LMS), introducing innovative learning tools,...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

About this...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

The mission...
Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.  

...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.

...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Reporting to...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

...

Boston |

 

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.  

...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.  

...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Brighton |
Who We Are
ButcherBox is a fast-paced, rapidly-growing company headquartered in Brighton, MA. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, heritage-breed pork, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.
 
We’re working to build a world that’s better for all, and we’re inviting everyone...
Cambridge |

Are you interested in applying behavioral science to the design, implementation and evaluation of a personalized nutrition platform?

InsideTracker is looking for a behavior scientist who is committed to applying theory, evidence, and rigor to a user-centered, science-based digital nutrition solution. This is a great opportunity for you to work between behavior science and user experience to help others improve their health and achieve their best self.

You will report directly to the VP of Science and working side by side with first class dietitians, exercise...

Cambridge |

About InsideTracker

Founded in 2009 by leading scientists in aging, genetics and biometric data from MIT, Tufts and Harvard, InsideTracker is an ultra-personalized nutrition system that analyzes data from your blood, DNA, lifestyle and fitness tracker to help you optimize your body and reach your health & wellness goals.  InsideTracker transforms your body’s data into true knowledge, meaningful insights and customized action plans of evidence-backed, nutrition, fitness and lifestyle recommendations. 

 

We are a seasoned and high performance team in a...

Boston |

About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team...

Boston |

About Drift

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put...

Waltham |

At connectRN, we believe that nurses and nursing professionals are the heart of healthcare. Using our disruptive technology, our community of caregivers design their own work schedules, tap into new career opportunities and connect with a global network of clinicians. Our facility partners rely on us for on-demand access to reliable clinicians and a platform they can trust.


We are looking for an empathetic communicator to respond to inquiries from our nurses and facilities. The Customer Success Specialist will interact with...

Waltham |

Dynatrace ONE is what weve branded our transformative customer experience program. We bring traditionally siloed post-sales teams, such as customer success, technical support, and services, together into squads with the single objectivemake our customers successful. Our mission is to transform the customer experience through personal conversations, strategic guidance, and proactive engagement. We help our customers accelerate their adoption of Dynatraces advanced capabilities by leveraging our expertise and best practices, realize the transformational value of Dynatrace to...

Somerville |

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility.

Mirakls mission is simple. We help our clients seize this platform opportunity by providing the unrivaled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakls latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce,...

Boston |

Full-time, Boston, US

Hurry up! Weve got a dream to build!

BlueConic is a fast-growing Boston-based SaaS startup in search of a unique individual who blends a consultants obsession with solving customer problems, with a digital marketing technologists skillset. If you love happy customers as much as you love data and development, youre going to be a great Customer Success Manager. We need you to come help guide marketers on their customer data platform (CDP) journey, from delivering a successful and inspiring onboarding, all the way to managing...

Framingham |

At Rave, we share the common goal of making the world a better and safer place. We're Ravers. Join us on our mission.

Rave's Manager of Technical Services plays an integral role in the success of the Rave Services team by maintaining high levels of customer satisfaction. As a hands-on leader, this role is responsible for the onboarding and deployment of Raves software suite. The ideal candidate will have a track record of success in working directly with customers to implement products as well as experience leading a team.

If you are looking for an environment...

Boston |

PathAI is a health-tech startup focused on utilizing AI-powered pathology to improve patient outcomes. PathAI applies deep learning to the medical field of pathology, which is the ground truth for most disease diagnoses including for cancer. PathAIs 150+ person cross-functional business is the global leader in AI-powered diagnostics and works with the leading biopharma companies and laboratories to improve drug development and clinical care. PathAI is venture backed by leading funds including: General Catalyst and General Atlantic, as well as by strategic investors like Merck, BMS, and...

Newton |

About CyberArk:

CyberArk, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar driving innovation and helping our customers stay one step ahead of attackers.

Job Description:

CyberArk Software is seeking a Red-Team Engineer for the expanding Red-Team located in Newton, Massachusetts.

Looking at the security market today, there are...

Boston |

The Production Control Specialist is responsible for providing manufacturing floor support focused on material flow, planning/execution, and production/operations support. Working in the MRP/ERP (NetSuite) and MES (Tulip) systems to ensure alignment between material position and production schedule.  Using the data to report production rates and dive the production schedule.  Working with Supply Chain and Manufacturing to drive improvements in the material supply position to manufacturing.

Key Responsibilities:

  • Establish and coordinate production schedule, releasing...
Burlington |

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy...

Burlington |

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy...

Boston |


Job OverviewThe Customer Success Manager position is a consultative, client-facing role essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business units development. You will ensure the customers long-term...

Needham |

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisors Research team seeks an experienced UX researcher to work directly on projects that impact the companys key B2B marketing and product initiatives. Research projects range from exploratory to evaluative, from surveys to usability testing.

The...

Boston |

Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.  

...

Boston |

Salsify empowers brand manufacturers to win on the digital shelf by delivering the commerce experiences consumers demand anywhere they choose to shop online. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. To date, Salsify has raised a total of $198.1 million in funding, led by Warburg Pincus, Venrock, Matrix Partners, Greenspring Associates, Underscore VC, and North Bridge. 

For more information, please visit: http://www.salsify.com...

Boston |

Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

Boston |

Technical writers create critical FAQs, how-to guides, product documentation, and other resources for the Klaviyo customer base. The Academy teams mission is to enable our customers to grow their businesses through self-serve content, so youll be playing a critical role in helping both Klaviyo and its customers achieve business goals.  

As a technical writer at Klaviyo, youll cultivate an understanding of our customers and their needs, learn how ecommerce businesses work inside and out, and translate that into content that helps our customers grow.

A successful candidate has...

Somerville |

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our growing Sustaining Engineering team ensures that Formlabs products are productive and reliable. Data is at the core of our business, providing insights into the quality of our products. We're the team that interprets data from the field and implements improvements to manufacturing process, software, and hardware design.

Do you want to use your...

Boston |

What youll be doing:

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles
...
Boston |

As a Customer Success Manager, you will be the champion of your clients' investment by driving success of their use cases, increasing adoption of our platform, and ensuring retention. You will lead with best practices, strategy, and knowledge of our platform(s) to help challenge and inspire your clients to achieve business initiatives through our technology. As the clients' internal advocate, you will act as their escalation point, ensure release readiness, engage with product to capture enhancement requests, execute quarterly business/metric reviews and foster executive relationships. *...

Boston |

Are you a digital marketer who wants to help drive digital transformation for one of the largest footwear companies in the world? Our Digital Marketing team is changing how ASICS develops relationships with our consumers - more personal and more data-driven - to grow our e-commerce business globally.

This position will be an integral part of the ASICS Global Media team, with a core focus on owned and paid media channels. As part of a global team, this candidate will work very closely with regional ASICS ecommerce and marketing teams...

Pages